Last post on Dec 20, 2011 at 7:57 AM
You are in the Prices Paid - Buying & Leasing Experiences
What is this discussion about?
Kia Sedona, Van
#399 of 567 Re: Chat with Ian Beavis [kyfdx]
Feb 08, 2007 (10:20 am)
Well I have a real bone to pick with kia. Not that I didn't before..but it keeps getting worse. If you read my posts you will see i had a sedona 2004 lemon. Had to trade in for a 2006 and pay a 6K difference. (they gave me sticker price for my old with the lemon law and I just had to pay sticker on the new) Of course I didn't get the deals you guys are getting! I paid like 30K for the EX with power everything. heated leather, (all but dvd player). Anyway, now I am having problems again with my new kia. Things are intermitent so having problem getting them to fix it. I hear a knocking under the left driver side wheelbase. On really cold days my car starts and does a huge squeal as it sits down into gear to idle/warm up. Then my 'oh sh--" bar broke. Just lots of these annoying things. So I bring it in..and I thought if a dealer can't fix your car the same day and it's under warranty they are supposed to give you a rental. Apparently not. I was in a rental with my old kia all the time--hence the lemon. But now they are saying I'll have to pay for it. They'll shuttle me..but I have to sit home without a car for the days that it's being fixed. A brand new car!!!! I bought it in Sept. This is BS. I suggest you not buy that kia! I would never have bought another one had I not had to with the lemon law. They wouldn't give me cash to go elsewhere..just credit. Anyone else not getting rentals when your car is in the shop with a warranty covered problem that they can't fix same day? I have no other car and need a car daily! Ughhh
#400 of 567 Re: Problems with your 2006 Sedona [rachluvjun]
Feb 08, 2007 (1:05 pm)
Sorry to hear of all your problems with 2004 AND 2006 Sedonas. Our 2002 was nearly trouble-free for the 5 years we owned it.
That said... I am surprised you thought the dealer was obligated to provide a loaner car. There is no such law, and most vehicle brands do NOT offer loaner service. Some dealers are nicer than others and will give loaners in certain situations (e.g. if you complain a lot, if your car is in the shop for several days, if you have a collision repair)...but this is a dealer-by-dealer basis.
Point being, you should NOT be hating on Kia about this. You didn't do your homework in this area before buying the van.
#401 of 567 Re: Problems with your 2006 Sedona [bluedevils]
Feb 11, 2007 (8:43 am)
I agree that loaner car policies are a dealer-by dealer decision. That said, it seems he has plenty of reasons to hate Kia. He had a terrible experience with a 2004, was forced to purchase a 2006 at MSRP, after Kia loses the lemon-law. Now he has problems with the 2006! Deja vu all over again.
#402 of 567 Re: Problems with your 2006 Sedona [97xpresso]
Feb 11, 2007 (7:52 pm)
I, too, would hate Kia if I had gotten a lemon. And I would probably post about my experience on these forums -- just as I have posted about my GOOD experiences here.
Feb 17, 2007 (9:58 pm)
what does spiff stand for ?
Feb 17, 2007 (10:48 pm)
I am really sorry to hear about your experience with your sedona. I purchased a new 2004 in May of 04. It has 80,000 miles on it. I have never had a problem. I still have the original brakes on the van, I just purchased a new 2006 EX with the power package and luxury package in velvet blue from Jack Miller Kia in North Kansas City.
The MSRP was 29,895. I paid 21895 plus a 199 processing fee that included the 30 day plates. I only have 500 miles on it. So far, it seems great.
The gas mileage is better than I expected, I averaged 21.69 in cold weather bucking a wind on that first tank. We really appreciated the heated seats.
I did the entire transaction online. I drove down to KC from southern MN to pick-up the van, We spent no more than 20 minutes in the dealers place of business,
#405 of 567 Dealer "ad-ons"
Feb 18, 2007 (9:48 am)
What are Kia dealers aroung the US adding on to cars to boost profits and essentially lie about the showroom price?
Here in Louisville, there are four Kia Stores, all owned by the same auto group, Montgomery Motors. EVERY Kia sold by them WILL have added a $79 "stripe" package, AND, a sort of "RFID" device that mounts under the dash requiring you to swipe a plastic RFID card to get the engine to start. No alarm, no tracking system. It's a SWITCH. It is labeled as a "security" package, and of course, it is. It's even added to '06 and '07 Kias WITH the factory alarm system.
But this ain't no "Lojack". Lojack actually WORKS, and it's a full grand cheaper. Even the after-market "Theftstopper" system only runs about $350 installed. I've seen similar systems to these at flea markets and on-line for less than $50.
The ONLY thing it does is disable/enable the starter circuit. There's no GPS or tracking service. The price? $1695!!! Bear in mind you CANNOT purchase a car from this group without this ad-on. They will not put a Kia on the lot or in the showroom without it. So, the newspaper/TV/radio price they advertise on a 2006 Sedona LX is $16,990, but there is no car and never will one be at that price. The total is $16,990 plus the stripe plus the $1695 RFID. This is three years now they have done this I know for sure, since it's on the 07 cars, too, from Rio to the top. Tax, license, papers fees on top of that.
Any other dealers around the country do anything like that?
I can buy a Kia in other nearby cities within a hundred miles or so without this shakedown, but of course their bottom line price is somewhat higher than what these stores advertise to give them more profit in the package. But at least that's HONEST and still doesn't come up to the local Kia store total purchase scam! (Add-on isn't even considered in any trade-in price since it's a junk gimmick one could buy for $50 on the internet.)
Sometimes the total purchase experience prohibits buying some cars in some geographic areas. (One of these store's service departments also includes $80 for an "oil system flush" in each 12K warranty service and will only take it out if you make them - otherwise they don't tell anyone it isn't needed for Kia warranty and isn't needed at ALL in modern engines.)
#406 of 567 Re: Dealer "ad-ons" [vanner]
Feb 18, 2007 (7:40 pm)
I recently purchased a 2006 Sedona that had a similar "security package" on it. It was a dealer locate/transfer car that the dealer I was buying it from did not alert me to this add-on. When I got to the dealership and looked at the window sticker it had the "security system" added on for $1,295. The first thing I told my salesman was I did not want this and he said there is nothing they could do as they had to pay for it from the transferring dealer. I was pissed because there was not other dealer around that had the Sedona I was looking for. The salesman said dont worry as I would only have to pay cost for the security system. It ended up being $50. What a scam. Imagine how many people pay $1000+ for this and know no better.
#407 of 567 Sedonas in St. Louis
Feb 20, 2007 (10:33 am)
Has anyone purchased a Kia Sedona LX with DVD in St. Louis area in last 60 days? What did you pay?
#408 of 567 '06 Sedona EX in Houston, TX
Feb 22, 2007 (4:34 pm)
Just paid $23,600 before TT&L (cash deal, no trade in) for an '06 Sedona EX with Luxury Package and Power package - clear white with grey interior. Sticker Price was 29,665. I am sure I probably could have bought it for $23,000 if I were true to my old form and beat down the dealer for every last dollar. Maybe I'm getting old and soft, but the salesman knew his product well and was very patient in explaining every feature and answering every question my wife had on the Sedona. Plus he was the only one out of some 6 dealerships we visited (of vavious makes) that let us go by ourselves on as long a test drive as we liked. The rest all insist on coming along for the ride, and some were plain bothersome during the test drive.
The finance guy was not as nice. After making us wait nearly 1hr, he tried to pad the deal with the usual "document fee". $50 in this case. I explained that the $23,600 price I agreed to pay is IT, and the only other fees I will pay is to the government for their cut (TT&L). He agreed to take it off, but then proceeded to screw up on the numbers. I clicked my calculator and made him print the Buyer's Order some 4 times before he got the number right. Meanwhile, my two boys (2 and 4yr) just about tore their two showroom cars apart.
Dealership: Performance Kia, Houston, TX
Test drive and touchy feely: 1-1/2 hrs.
Negotiation: 20 mins.
Waiting on and then duking out with the finance guy: 1-1/2 hrs.
Taking delivery next day: 20mins.
Van was shined up and detailed, with a full tank of gas. Nice touch.
In 1wk, we've already put 1,000 miles on it shuttling visiting relatives to and from the airport, plus a trip to San Antonio. So far - great van! The '07 Hyundai Entourage was ever so slightly more refined - some better interior trim material and barely noticeably better ride (could be difference in the test drive route). Definitely not worth the (at least) $6,000 premium over the '06 Sedona.
I've already downloaded the Safety Recall Notices and will be calling Kia USA for a confirmation. I studied them closely and they are really just some minor details.