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Nissan Quest Prices Paid and Buying Experience

692 messages,  Last post on Oct 27, 2009 at 10:38 PM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Nissan Quest, Mercury Villager, Van


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#86 of 692
Colors by quest2k4
Oct 06, 2003 (7:43 pm)
Reply
mwcox
 
The color is autumn red. In bright sun light it has a burnt orange look. In shade it has a deep "autumn red" look.
 
We liked the deep red, but not the burnt orange. So we bought the Green Tea, which maintains its color well in all light.
#87 of 692
Buying a Nissan in NJ by vaxuki
Oct 09, 2003 (5:45 pm)
Reply
Well,I settled for a SE /single DVD/splash guards
$33,400+$199 window etch+$299 prep + sales tax
walk out $35,914. I asked for Green tea or sahars gold and dealer said a week to deliver which is friday 10/10 . He called me today and said that that he is finding it difficult to
find one, so he offered a 2 dvd , nav at $34,700
($600 over edmunds invoice) sales tax prep etc etc would take the walk out price to be $37,293.
I was just wondering if the extra dvd/nav was worth the extra money. I was planning to get a gold coverage for the se/single dvd Priced at around $1000. But kind of feel that the dealer has a bait and switch on me.
I have a $500 deposit on, and was wondering if I could bail out of this deal.. Very very difficult i know. I can wait one more week for him to deliver the se/single dvd or settle for the dual dvd/nav for the extra $1400 tommorow itself..
 
what a fix.. my passat was a better experience..4 years ago.. any way i still like the SE for its looks
Any suggestions and tips.. deeply appreciated..
 
vax
#88 of 692
vaxuki by stephenwb
Oct 10, 2003 (5:10 am)
Reply
Since I just paid $32,500 + 540 freight for an SE/running boards/splash guards/floor mats/aftermarket single DVD + 299 processing + $800 for $50 deduct gold security+ 60mos/60Kmiles, and I have found that the dual DVD should only have been another $400, you have to ask yourself what the Nav is worth to you, and how good of a deal you're really getting. There was a post on this board a week or so ago of someone getting a rouge/smoke SE with RB, SG, floor mats, and single DVD for 34,600 (incl 5% tax) out the door, so make sure you're getting the best deal you can.
 
Remember, getting your deposit back is a hassle, but if the dealer has any sense of customer service, they won't want you to be forced to buy a car from them just because they won't give your deposit back. I can tell you from personal experience that they take neutral or negative survey responses from you very seriously, especially if it's the official Nissan survey (which I just received today, but there is at least one phone pre-survey, in my case from JD Power). They won't want you to be unhappy, because you still have the ability to make life difficult for them if you don't give them positive customer satisfaction ratings. Nissan corporate doesn't look kindly on dealers whose customers say in surveys that they "definitely would not recommend" that dealer to someone else (as I did, for reasons that I won't go into).
 
Are you in a particular hurry to get the van? If they don't have what you want, make them find it or order it for you! I'm assuming that the agreement you made when you put down your deposit was for what you wanted, at the price you were willing to pay. If you don't want to spend the extra money on the dual/nav, then don't, or make a counteroffer to the dealer that puts them closer to invoice (~$200?) for your inconvenience. Or make them give you the warranty you want for $500 instead. Or, depending on your credit, give you their lowest finance rate (probably around 3.9 for 60 months, not sure what term you want). Make them give you something for your "trouble", or find what you want.
 
You are still the customer, and even if the customer isn't always right at the dealer during negotiations, they are when they fill out the surveys for Nissan corporate. Use that. You're still in control of the process, even if they don't want you to know that.
 
Sure, they have your deposit, but that doesn't obligate you to buy the van from them right now, does it? I'm sure that the salesperson and the dealership is already counting on your sale for this month -- what if you were to tell them that you won't take delivery until they get you exactly what you want, perhaps next month? Be nice about everything, because reading the "inconsiderate buyers" forum will tell you that being anything but nice won't get you anything, but know what you want and insist on it. Remember that the dealer wants to make a sale to a happy customer just as much as you want to buy a van, perhaps more.
#89 of 692
vaxuki by pulisubs
Oct 10, 2003 (6:50 am)
Reply
The problem is, Dual DVD is bundled with Nav (Go Figure!). So, you don't have the option of getting the Dual DVD without the Nav.
 
I have the Dual DVD. Its not a major attraction unless the third row seat is occupied most of the times. The single DVD screen is large enough for the third row as well, even otherwise.
 
But we love the Nav. With my wife's penchant for losing her way, its handy. Of course, if I had a choice between spending that amount on extended warranty and Nav, I'd always go for the warranty. Just my 2 cents worth.
#90 of 692
They'll Find It by gg2k2se
Oct 10, 2003 (7:56 am)
Reply
I have 2 experiences with new Maxima's when the initial response was "we can't find it so take this instead". Both times I said no thanks and within a week they found the vehicle, just at a farther away dealer. So do what makes sense to you. If you can wait, then wait. If you like the Navigation, then make them work for it and lower the cost. good luck...
#91 of 692
vaxuki by pulisubs
Oct 10, 2003 (8:51 am)
Reply
The problem is, Dual DVD is bundled with Nav (Go Figure!). So, you don't have the option of getting the Dual DVD without the Nav.
 
I have the Dual DVD. Its not a major attraction unless the third row seat is occupied most of the times. The single DVD screen is large enough for the third row as well, even otherwise.
 
But we love the Nav. With my wife's penchant for losing her way, its handy. Of course, if I had a choice between spending that amount on extended warranty and Nav, I'd always go for the warranty. Just my 2 cents worth.
#92 of 692
vaxuki:Thanks by vaxuki
Oct 10, 2003 (11:54 am)
Reply
Thanks folks, stephenwb,pulisubs,gg2k2se...
I gave it a hard thought and rejected his offer.
He told me he will keep looking for the one I wanted.
I will do away with navigation and will opt for warranty instead. And as stephenwb suggested, I will to have hold my cards in the feedback review.
Thanks everybody for your suggestions..
Shall post how the vehicle is doing once I get it..
Vax
#93 of 692
Rebate may be coming..... by jamestren
Oct 13, 2003 (12:39 pm)
Reply
I posted a whole new thread here under Nissan Quest. If you are in the market, you may wanna consider this. If the rebate does come, that will kill the resale value for those of us who would pay more this month.
 
I cannot say for sure anything is going to happen, but I am now in the wait and see mode...
#94 of 692
Can't get an SE by dougke
Oct 13, 2003 (1:22 pm)
Reply
I placed on order for a fully loaded SE the last week in Aug and was told my van would be in the Oct build (for an estimated delivery date of late Oct/early Nov).
 
Dealer called recently and said my order was rejected when dealer placed it with Nissan due to an overwhelming demand for the SE and a corresponding shortage of parts (transmissions). Only option is for dealer to find an SE from another dealer.
 
I'm trying to be patient, but I don't see anyone else complaining so I don't know if this story is legit. If I wait it out, it could be December before one comes in. Anyone else seeing this problem?
#95 of 692
Can't get an SE by shenkar
Oct 13, 2003 (2:00 pm)
Reply
Dougke, when I was shopping for my SE, I found a plentiful supply to choose from, with every configuration and option being readily available.
 
Where do you live? Is there anything special about the van you want?
 
Your dealer should be able to do a dealer trade, and have your van within 24 hours. There's no reason to "order" a van that's likely already sitting on some dealers lot just down the road.
 
Just make your saleman get on their computer and give you a printout of the dealer stock sitting on the ground in your area, then take your pick, and take home your van.

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