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Prices Paid: Buying & Leasing Experiences Subaru Outback Prices Paid and Buying Experience
2219 messages, Last post on Nov 27, 2009 at 7:20 PM
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Replying to: cathmac (Mar 21, 2006 5:46 am) Congrats on the "new" used OB. As for your decision to stick with the deal you already worked out, I fully agree. There will always be someplace else that will tell you "Oh, I could have saved you even more $$." I feel that if you are happy with the deal you worked out, don't worry about what some other dealer is claiming to offer you. Just enjoy the car:-). Mark |
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Replying to: hoople (Mar 21, 2006 4:41 am) Well, I finally called Subaru Warranty at (800) 932-0636 and they had not heard of any sort of loyalty discount or rebate. He did say, generally speaking, those types of incentives are offered regionally or perhaps to special VIP or preferred customers. He also referred me to Customer Service, (800) SUB-ARU3 or (800) 782-2783. I called that number and pretty much got the same story. the rep I spoke with did say that occasionally they will make that type of offer for owners experiencing problems with their current vehicle. So, Hoop, what's the deal? Were you having problems with your current Subaru? Are you a VIP / preferred customer? Or are you just more likable than me? Obviously if there's any chance I might qualify for the same deal I'd appreciate whatever info you could give me. Was the offer made through the Warranty Dept or Customer Service? If I remember correctly you were simply going to mail them a copy of the title and the warranty info once the deal was final. Did they give you an address or were you going to follow up with them again? An extra $200.00 would help take the sting out of the negative buying experience. Not to mention bragging rights for paying slightly under dealer cost for the warranty. Anyway, I'd appreciate any additional info. Again, congrats on paying at or under real dealer invoice on the 2006 Legacy OB. ~Cath
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Replying to: cathmac (Mar 21, 2006 8:34 am) What I had done was call customer service and was poking around trying to get details on the VIN number. When the VIN came back with "no retail sale assignment", the Cust Serv. pressed me for why I was checking on this VIN. I told them that I was thinking about getting an extended Subaru warranty. That being the owner of 2 Subarus in the past, I have never had the extended warranty. I also told them that my last Subaru was in a vey bad accident, no one was hurt badly..except the car. I said that I would not be thinking of getting this new car but that I need to replace it,,,,and the cost of the xtnded warratny was a bit much! I was not trying for any sympathy...I was just trying to gather as much info on the VIN Number She just blurted out that if I buy one she would offer me $200 off the price!...Thats it! She gave me a claim number to use when I send in the paperwork! So that's the whole story! Hoop
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Replying to: hoople (Mar 21, 2006 1:29 pm) In light of that I'm guessing it's unlikely they'll make me a similar offer. I might give them another call today and give it a shot. We did get the car yesterday and I felt better when I looked at the all weather mats and the cargo nets that they threw in. I might check back here once in awhile to see if you've had any developments with your purchase, otherwise maybe I'll see you around on one of the other Subaru boards. Happy Driving, ~Cath |
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To John and Cath. I got the $500 loyalty cash offer, actually my wife did for her 2002 Legacy. Tempting, but I'm waiting for the Forester's $2000 rebate to apply to all models, not just the base X. -juice |
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Replying to: ateixeira (Mar 22, 2006 2:33 pm) Was the $500 off for a new or used vehicle? Was it to be applied to the vehicle itself or the Subaru extended warranty / "Added Security" plan? As I understood it, the discount offered to Hoop isn't a cash rebate on the vehicle itself, but rather an unspecified type of savings on the Subaru extended warranty / "Added Security" plan. Furthermore, it seems like the discount that Hoop got isn't merely a "loyalty" rebate; otherwise I think they would have offered it to me. From Hoop's most recent explanation of how he happened to receive this offer --and from what I learned when I tried to finagle that type of offer myself-- it sounds like Subaru Customer Service Reps have some authority to give small special incentives under unusual circumstances. In Hoop's case it sounds like one part owner loyalty, one part hardship, and one part incentive to buy a warranty where he hasn't in the past. When I spoke with Subaru Warranty and Customer Service I got the impression these types of offers are most commonly offered when a current Subaru owner is trading in a vehicle due to warranty issues and the discount is offered as an incentive to stay with Subaru and perhaps to take the sting out of any inconvenience arising from the warranty issues. Which might explain why they gave him a "claim number" to refer to when he applies for the discount / rebate. Although Hoop's current Subaru was in an accident it doesn't sound like he has any warranty issues. I'm guessing the Customer Service Rep got a little confused. Anyway, that's my impression. ~Cath
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Replying to: cathmac (Mar 23, 2006 5:11 am) -juice |
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Replying to: ateixeira (Mar 22, 2006 2:33 pm) thanks
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OK, looked again, and in one spot it does say "up to $500", while in others it just says "$500 Owner Loyalty Cash". So who knows what that means. No idea on the rebate, au1994. Right now the X is a screaming deal, but I kinda want heated seats and a moonroof, and that model only gets half the incentive, just like the LL Bean. Maybe when the 07 models arrive, the rebate will be the same across the board, at least I hope. The X Premium auto is around $22k, maybe a tad higher. If they increase the rebate and accept my $500 coupon, that would put the price around $20.5k, I might have to jump at the chance. I think it's unlikely that both would occur, though. Luckily I can afford to be patient. My '98 is running well, so there's really no reason to get rid of it yet. -juice |
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Replying to: au1994 (Mar 24, 2006 7:43 am) |
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