3393 messages,
Last post on May 23, 2013 at 9:11 AM
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Subaru Outback, Wagon, SUV
#2074 of 3393 Re: 2010 Outback - Maryland, Virginia or West Virginia [vrm]
by rkrat
Nov 03, 2009 (4:05 pm)
VRM,
Just took possession of my factory-ordered 2010 Outback Limited with Nav on Saturday, October 31, 2009. Bought it from Stohlman Automotive (Subaru, VW, Mitsubishi) in Vienna, VA. Honest, reputable dealership, no hassle, got it for $500 below dealer invoice via internet sales and phone negotiations.
I did not have a good experience with Sheehy Subaru in Springfield, VA, the first Subaru dealership I dealt with. I was given the run-around by their internet sales manager when I wanted to order my car during clunkers month. He would not give me a bottom-line price even after he called me and said he ordered my car the day C4C officially ended. I told him without numbers, I would have to take my business elsewhere and I did. He never even called to find out why or try to win my business back.
I finally saw "my car" on Sheehy's inventory web page at the beginning of October and after a week it passed to Farrish Subaru (who actually called me saying the car had my name on it on the invoice and they tried to sell it to me). After a week at Farrish, it made its way to Beyer Subaru. After a week there, I lost track of it, although, just out of curiosity, I called Beyer Subaru and asked about it and they said it was still in their inventory and didn't know why it wasn't showing up on their web page. I don't know if it was sold or not or shipped to another dealer.
Sheehy would have had a done deal - don't know why they did what they did. They probably thought they could sell it and make more money - I guess they couldn't.
Stohlman was quick, easy and no pressure even in the finance department. I did not try to bargain for anything else during the sales contract signing process since I had done all my negotiating up front before ordering the car. Plus, they honored a 2 month-old appraisal of $1,000 for my 1998 Dodge Grand Caravan trade-in with a dent on the rear right panel, AC in need of a $2,000+ repair and almost 140,000 miles. Even though KBB gave a quote of $1,500 for a fair condition trade, I didn't think I would get anything for my van, so I was happy with the total deal.
If you are going to buy in Northern VA, definitely give Stohlman a chance. Their internet sales department (via e-mails) also guarantees they will beat any deal by $150. All around, a great car-buying experience with them.
Nov 03, 2009 (8:24 pm)
Try the Subaru dealership in Wytheville, Va. Just got a deal on a 2.5i limited for approx 500 below invoice.
#2076 of 3393 Re: 2010 Outback - Maryland, Virginia or West Virginia [vrm]
by krayg
Nov 04, 2009 (5:05 am)
www.fitzmall.com in MD
#2077 of 3393 Re: 2010 Outback - Maryland, Virginia or West Virginia [rkrat]
by vrm
Nov 04, 2009 (7:59 pm)
Congrats on your purchase!
Do you have the remote starter installed on your vehicle? I believe this is a dealer installed option. I need feedback how good or bad this is...
#2078 of 3393 2010 Outback Long island, NY
by lirrmike
Nov 04, 2009 (8:26 pm)
Hello all,
I just recently purchased a 3.6 R premium from metric subaru
on Long Island. I also got the remote start. All in all I paid 29,500 and I will always recommend the dealership for purchasing and service. As for the car itself, I like it a lot, mostly. Great acceleration, VERY QUIET as compared to my 2004 forester. My quirks with it are the rear defrost is hard to find at night. Im not 100% sold on the electric brake, and why the fixed side mirrors? other than that a pretty decent car.
Nov 05, 2009 (7:22 am)
Hi - I'm in the process of negotiating an offer on a 2.5i base model w/CVT. Here in the MSRP is 24,990, (but I've seen a lower MSRP in other states). I haven't made an offer, but asked the dealer what their fees are - only fees would be doc fees for $380 (and tax, title, reg). Those fees seem ridiculously inflated to me, my state does not have a cap on these fees. His first offer was 24,660 and 2500-3000 for my trade in ('02 Forester L, manual trans 96K miles.) This doesn't sound anywhere close to where I want to be. I can't go down to PA, VA, MD like a previous poster suggested. Any advice? Comments on the doc fees?
#2080 of 3393 Re: Doc fees? Too high? [macdougal28]
by tee_el_cee
Nov 05, 2009 (7:53 am)
IMO, those doc fees are a gouge. Rather than push on the doc fees explicitly, I would suggest you use that to adjust the total that you want to pay (price + fees - trade) and try to get to that, rather than negotiate each of the pieces.
But it sounds like you have bigger problems than the doc fees. What about other dealers in your area, instead of going out of state?
#2081 of 3393 re: Doc fees? Too high?
by macdougal28
Nov 05, 2009 (8:01 am)
Only one base model in the entire state. Just a handful of premiums. The neighboring states have just as little inventory. I don't need to buy now, but will inventory really get better as the holidays approach?
#2082 of 3393 Re: tried another dealer [trome]
by sweetsoul
Nov 05, 2009 (8:09 am)
Hi trome, sorry about your experiences. These dealers are unbelievable! Plus they're giving Subaru a bad reputation
The Honda CRV is certainly a good alternate and maybe you'll find a better dealer to work with. Best of luck to you, let us know what you end up buying and how the experience was ultimately. Good Luck!
#2083 of 3393 re: Doc fees? Too high? [macdougal28]
by sweetsoul
Nov 05, 2009 (8:15 am)
macdougal28 if you are not in a hurry use that to your advantage. Let your local dealers know via email that you are interested and that this is the price you are willing to pay ex: $24,000 plus $150 in doc fees. Tell them you are not in a hurry and that the first dealer who is willing to meet these prices will earn your business. Trust me, they will find you a base model or order you one if they want the sale. And then follow up with them toward the end of each month to see if they are willing to bite yet. They are usually hungrier at the end of the month.
For your trade-in...see if you can obtain the autotrader.com guarantee and check if any local dealers will honor it, that's the best way to secure your trade in (or try selling it yourself).
Also, overstock.com now has a spot where you can enter the info on the car you want and they provide guaranteed pricing from local or semi-local dealers. The pricing was pretty good and it might give you an idea of what price you should be asking for. Hope that helps! Good luck and shop wisely