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Prices Paid: Buying & Leasing Experiences Subaru Forester Prices Paid and Buying Experience
2224 messages, Last post on Aug 30, 2008 at 6:41 AM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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I don't think there's anything wrong with a little buyer's remorse and I think you've gone beyond the call to work the tint issue out with the dealer. I'd fax the owner and/or general manager and tell them that the situation is relatively minor but is fast souring your experience with the dealer. They can read between the lines that you'll tell everyone you meet about your experience. Jobs get cancelled all the time - the tint installer will survive. Try asking the salespeople over in Any Questions for a Car Dealer? too - often people say there's no deal until the car leaves the lot, but I don't know how true that is. Oh, the Window Tinting board has been reopened too  Steve, Host |
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I agree that it shouldn't be a big hassle to give your money back or at least give you equivalent credit with the parts dept. But I also have to wonder why the big deal in the first place? What's wrong with Solargard? Sure Huper Optik makes their product sound wonderful but I'm pretty sure that the difference between the two products is negligible. Of course if you "MUST" have only the best most "gold-plated" version then I suppose it fits the bill. -Frank
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I'd heard of Madico and Lumar also. Throw in 3M film while you're at it. Those are the more established brands (including Solar Gard). I saw the post in another thread that had a link to Huper Optik, so they're legit it seems, but I'd still never heard of them until today. OK, gotcha on the car deal, so it was done before you ordered the tint. Hmm, I guess the dealer could cancel the order and charge maybe a small penalty (a deposit maybe?). That seems reasonable, but I do still think it's up to the discretion of the dealer. Sounds like you want the best possible tint, cost no object, and you're convinced that the ceramic type is best, so go for it. Call 800-SUBARU3 and tell them about this, see if they can mediate and help you obtain a full refund. I really think the dealer just didn't make any money on your sale, but sort of recovered on the tint deal, and just doesn't want to give up what was likely the only profit he'd make at all on the whole deal. -juice |
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Replying to: p0926 (Aug 18, 2004 10:28 am) Meanwhile, today the dealer is adopting a more reasonable position, and I am optimistic about a copacetic resolution of the issue. I'll let you know how it turns out. |
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Sounds good, keep us posted? -juice
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Replying to: ateixeira (Aug 18, 2004 11:42 am) I am quite satisfied, and grateful that the dealer humored my change of mind. My gratitude will be reflected in top marks for the dealer on the SoA customer satisfaction survey, which they seem to take quite seriously. |
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Good news, glad to hear it was resolved to your satisfaction. Now, if you get that exotic ceramic-based tint, you gotta share pics! :o) -juice |
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Hey guys and gals, I just want to ask you some questions.We just got back from the local subaru dealer and now are even more confused than we were before.I want to know why these subarus are 1) so expensive 2)are still selling at close to MSRP for a 04 before rebates.We have been looking for a wagon now for about a month,and have test driven a forester XS w/premium pack automatic,a 04 legacy 35th ann edition auto(didn't like it),and both the Mazda6 sport wagon,and Mazda3 HB.We have been getting prices to buy these cars that vary from $20180 plus the dealer paying off our trade(00 protege ES),and an interest rate of 3.9% so payments would be around $370 a month for a mazda 6 wagon w/auto and bose stereo pack.Also we got these quotes from the local subie dealer $22431 on a 04 forester XS after the $1500 rebate,and $22966 on a XS premium w/cloth that was a dealer demo w/4200 miles on it.They gave us a ballpark figure on buying these cars and said around $20 per thousand financed so around $440 for the XS and a bit more for the premium.I then asked them what the difference was between the X and the XS.They told us not much aside from the alloys,drums in the rear,no 6 cd changer,no heated mirrors,seats, heated wipers on the front,no limited slip,and no white option on the 05's.We asked then about leasing the 04 XS's and I will tell you I was not impressed with the figures.The residual was really low for the XS premuim at $11450 for a 3 year 15k a year lease with a money factor of .00220(5.28%) and payments of $443 a month tax included.The salesperson then told me that subaru was offering better lease numbers on the 05 X models and that they were offering $1500 incentive until monday on these.They had a cap cost figure of $22046 on a black 05 X w/auto,armrest ext,rubber mat in the rear with a MF of .00120(2.8%) residual of $10940 and a payment of $347 inc tax with zero down.Subaru makes the first payment,and $350 due at signing for doc fees tags and tax on the $1500 rebate which is shown as a downpayment. My wife is worried about leasing because she is afraid of going over the miles(unlikely),and that our son will tear the car apart(he is 2 as of writing-highly likely).I was wondering what you guys thought of our predicament?I am leaning toward the 05 X lease or maybe at looking at buying a 04 X with the $1500 rebate,or maybe even at the Mazda6 wagon due to us having all mazdas for the past few years,and a $500 customer loyalty bonus voucher. Would the X model be a good choice or is it a bad investment?We are comparing the X we took home as a demo to her current ride,and the only major differences are the alloy wheels on the mazda,the moonroof on the mazda,and the fact that the subie has AWD.The dealer told me if we did the deal before monday that we could wait for the color that we want to come in if we didn't like the black w/textured grey lower one they had.Sorry to be long winded.Any input would be appreciated.I know most on this forum will tell us go with the subie.Thanks in advance. Chris and Becky
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Replying to: mazdax605 (Sep 11, 2004 6:02 pm) I just checked fitzmall.com, well known in these parts for no-haggle, aggressive internet pricing, and found only a handful of 2004s left. There was one 2004 XS at substantially below the numbers you quote, but the 2004 pickings are slim. If you are in driving distance of the mid-Atlantic, check out fitzmall. That's what I did 6 weeks ago for a 2004 XT, and my Texas dealer essentially made a competitive offer. You might also shop the lease terms independently online at www.leasecompare.com . |
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Hey guys we just got home from the local subaru dealer and signed up for a 36 month 15k a year lease on an 05 forester x automatic in cayenne red w/grey texured lower(actually 35 because subaru pays the 1st payment).They were offering $1500 off until tomorrow on the 05 X's so that is what we did.We got a money factor of .00120(2.8%) and a residual of 48%.I think we got a good deal,but I am not sure.They didn't have the car we wanted so we did the deal,and will have to wait until they get the color we want.We got the car at 5% over invoice minus the $1500.We really would have rather gotten the XS,but they weren't offering any good leases on them as either an 04 or 05,and we wanted payments around what we were paying for my wifes current car(00 Mazda Protege ES)of $340 a month.The payments are $347 including all taxes a month. The only thing I think she will miss is the moonroof of her mazda,and I think I will miss the alloy wheels a bit,but then again we can get aftermarket ones.What are your thoughts on the X model?I wanted the XS package but really when it comes down to it my wife has had rear drums on her car all these years so that is no big deal,and heated seats are no big deal to us.I did like the heated wipers,mirrors,and limited slip on the XS but they are no big deal either.I think the AWD will make up for the small things missing from her mazda to this new car.Any input is appreciated. Chris
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