Last post on Sep 12, 2013 at 11:12 AM
You are in the Infiniti QX56
What is this discussion about?
Infiniti QX56, Nissan, SUV
#494 of 786 Truly dissappointed in the QX56
Jun 09, 2005 (7:29 pm)
Ok, where do I start??? I was really excited when my fiance and I went into the Infiniti dealership, and our salesperson worked out a wonderful "deal" for us! We drove off a week later with 2 new cars: a QX56 and a G35. No problems with the G, but wait until I start with the QX56. The night we picked it up we never noticed the problems with it because it was so dark out.
1) the sunroof shade was ripped across the middle
2) the wood grain trim on the passenger door was MISSING
3) the mud flaps were cracked
4) the middle row seat warmer buttons were missing
5) there was only half a tank of gas in the truck
6) there were "make $5000 a week flyers in the truck (NO JOKE)
AND FINALLY 7) the SUV squeeked!!!
Ok so my point still continues"
We picked up the QX56 in February of this year 2005 and it has been back to the service department 14 times since then. We were told that there is nothing wrong with this truck, that all these problems are normal, and that if we wanted we had the option of calling our service department whenever we have a problem with the brakes (shaking and rattling) and that they would pick the truck up at our home.
By the way, the reason for the shaking and rattling is that they are using cheaper, SMALLER rotors, so that Infiniti can sell more of their defective vehicles to the public, hoping that no one will speak up about it. We have had the brakes repaired 4 times!
Also, our center console (you know, the one that holds the dvd player)completely detached itself from the inside roof of the truck and was hanging by a piece of plastic. Thank God no one was in the truck!!!!
By the way, that is what this junk is made of......PLASTIC!!! If I wanted anything plastic I would have bought some Tupperware!!!
And they (Infiniti) think that the general public that buys/leases their vehicles are stupid. Because if they didn't think this, they wouldn't try to make excuses like "that's normal" or "we'll pick it up at your house" or "Recall? Why would there be a recall?" or whatever excuse they can come up with.
I have tried speaking with our salesman, the owner of the dealership, headquarters, but apparently they are defective too!!!!
PLEASE DO NOT PURCHASE INFINITI PRODUCTS! Or better yet instead of me telling you what to do...make an educated decision and research a vehicle before you get suckered like the rest of us. GOOD LUCK!
#495 of 786 2004 QX56 Brake fix kit completed
Jun 10, 2005 (3:05 pm)
Has anyone had the brake fix kit installed yet? I had mine done yesterday on my 2004 QX56. I picked the vehicle up today and it drove as if it had something holding the tires back (like driving with your brakes on). I took it back this afternoon and they advised me, after spending 30 minutes with it, that the new brake pads are a softer pad and sits closer to the rotor and within a week or so, the pads should wear down and I shouldn't have that feeling in it anymore. Does that sound right? Fortunately, the dealer and service manager are always very willing to make things right for me.
#496 of 786 Re: 2004 QX56 Brake fix kit completed [mishee]
Jun 11, 2005 (11:34 am)
That sounds dangerous IMHO. It is almost the same as saying drive with the emergency brakes engaged and it will be ok once it wears down...?? That sounds ridiculous. Sounds like they are incompetent with a smile. I would be careful with brakes sticking and overheating and failing. I let some things slide with the "nice" service people but a safety issue, like your brakes, needs immediate attention.
Think of driving of driving in mountainous roads. Downhill braking too frequently and the brakes overheat and lose their stopping power. That is the reason for lower transmission gears so the engine acts like a brake and drag on your forward and backward motion so you don't overuse the brakes.
I am thinking about whether to purchase a Navigator or QX56. I am definitely leaning to the Navigator although I am a Nissan fanatic. Currently driving a 2001 Pathfinder with no problems.
Thank you to you all who post your QX56 issues and resolution. Please keep it up because the Nissan fanatic in me is still hoping the issues are resolved before I have no choice but to purchase the Navigator.
#497 of 786 Re: 2004 QX56 Brake fix kit completed [lbinh]
Jun 12, 2005 (8:47 pm)
Well after going to the dealer about 4-5 times i was getting mad a little defeated and upset so i told them straight up that i was going to give them one more chance and if they didnt get the car fixed correctly i will exercise my lemon law rights and contact customer service. So i finally got the Qx back and i was totally blown away, they had done a terrific job no squeaks or rattles the car was dead silent everything was operating as it should and i felt really good knowing that that was how the car is supposed to be all the time now that Infiniti has worked the kinks out of my car i'm enjoying it again. If your going for the Navigator well dont, if you think the Qx has problems you'll probably crap your pants when you see the Navi forum and how bad the car is and the build quality and customer service and how everything quits early in the cars life.
#498 of 786 Re: 2004 QX56 Brake fix kit completed [lexusandbimmer]
Jun 12, 2005 (9:45 pm)
Thanks for update on your problems.
What year is your QX and where is your dealership that fixed your problems?
What were all of your problems? You did not mention the frequent and seemingly unfixable problematic brakes on the QX even though Infiniti promised fixes since June 2004. You did mention the squeaks and rattles but what was causing them?
Most importantly, what did they do to solve the problem for good? Can you be as detailed as possible?
You are giving me hope for the QX as I am hessitant about the Navigator. Also, I read the Navigator forum and problems are not as numerous as the QX56. Not to say that there will not be but I am in a position of choosing the lesser of two evils. The Navigator being the lesser for now b/c of all the QX56 recurring unfixable complaints.
Thanks in advance.
#499 of 786 Re: More Brake Fun! [qx blues]
Jun 15, 2005 (8:34 pm)
How in the world did you get to trade your qx in? Who? What? Where? When? HELP!!!
Jun 15, 2005 (8:39 pm)
Hi everyone. I have had my car earlier than most people. I was the first recipient of the QX here in Saddle River NJ and since then I have been enjoying the car tremendously. The brakes have not had any problems, even since day one. During the scedualed car check-ups they have replaced the brakes in fear that i may complain in future events but I am yet to complain about the car. Also no terrible wind noise in the car, no leakage, and no electronical problems. While reading some of these entries I feel that the people posting them are out to get Infiniti for some odd reason, but i have no reason to report ANY problems about the car. It is a godsend and everyone that rides in it loves it. I have convinced three friends to buy/lease the car along with my wife and they also have not been complaining about the wonderful machine. I am scedualed to pick up my third QX56 for my 17 year old son next weekend. Safe and dependable, this should be a great first car. He is very excited, already knowing how mmy wife and i lobe the car so. Also, the car has been brought to Vermont for numerous offroading adventures in the four foot deep snow, mud and dirt. Even there no rattles to report. Amazing and ironic that one car could have so little problems but yet all the others have many. Hard to believe, huh? Well I will leave you with this; I love, LOVE, my Infiniti QX56 and look forward to many more years with it.
PS..- I have 29,000 miles on the car. This model infiniti is NOT a
#501 of 786 Re: 2004 QX56 Brake fix kit completed [lbinh]
Jun 15, 2005 (9:35 pm)
Well Ibinh mine is a late build 04 Qx, numerous problems such as messed up driver and rear passenger windows, the driver one hesitates gets stuck and after several tries goes up rear window knocks when coming up and left scratches in the window they finished both wondow. then i had tons and tons of sqeaks and rattles in the headliner took it in they fixed that, then in the liftgate they insulated the liftgate (hasnt made a single noise) then i developed a really bad annoying rattle in the two front doors took it in they tried fixing it with lube and grease didnt work took it back they replaced both front doors and everything was ok. Well to answer the brake question i've only taken my car in once for brakes and i didnt have any problems after. my Qx has been holding up really well not a single noise yet everything is running nice and smooth (like it should be).
#502 of 786 Re: QX=dreamcar [snowbound1]
Jun 16, 2005 (9:28 am)
"I feel that the people posting them are out to get Infiniti for some odd reason"
You figured us out, Snowbound. I paid $55k so I could drive a $35k FX35 for a few days every other month while my QX is being serviced. I just love the challenge of squishing my kids three car seats across the back seat of that no-frills, little FX. And oh, how I love that hour and a half round trip to the dealer.
But you know, hmm... maybe there are a few problems with the QX? Maybe the brakes really are wearing down every few months for some owners. Just because you got lucky doesn't mean everyone with problems is "out to get Infiniti."
I just got every brake related part replaced for the fifth time. Maybe the fifth time is the charm?? Let's hope!
#503 of 786 Bloody Brilliant, Snowbound!
Jun 17, 2005 (1:37 pm)
Same here! We paid about $55K also, and we just are out to get Infiniti like everyone else. Like we have nothing better to do with our time: 1)get married in September 2)close on a house in 2 weeks 3)enjoy our lives by not being in service every other week. Snowbound, did you ever think that they are replacing your brakes because they see something wrong with them before you notice it?????? It doesn't take a rocket scientist to figure this one out! Well, then again, we can all see who we are dealing with by your lack of spelling ability...sorry! I just take offense to someone saying that I am "out to get Infiniti" when I am wasting time, energy, and money on a vehicle that is faulty built!!! Especially when I am getting married in less than 3 months! I truly hope that no one in your family gets seriously hurt by this vehicle. Find out what happened in PA if you really care about your family.
P.S. In PA, Nissan just did a buy back on all their full size vehicles (Titan, Armada, QX). New Jersey should be soon to follow suit!
Holla for a Dolla!!!!