Last post on Sep 12, 2013 at 11:12 AM
You are in the Infiniti QX56
What is this discussion about?
Infiniti QX56, Nissan, SUV
#488 of 786 J.D. Power ranks the qx56 at the bottom
May 23, 2005 (5:09 am)
J.D. Power's Initial Ratings give the 2005 qx56s the lowest score for Mechanical Quality, Body and Interior Quality, and Overall Quality. So for all who think that buying a 2005 is safe because the first year glitches have been worked out you better think again. Will the 2006s be any good? I would stay away. infiniti claims that after 5 times in the shop that my qx56 performs better than new and they still haven't solved any of the problems (brakes, rattles, squeaks, vibrations, and electrical). Why would 2006 models be any good if they don't know how to fix 2004s and produce good 2005s? It is nice to have polite dealer service, free loaner cars, and a washed car at pickup but when the car isn't fixed because infiniti won't / can't solve the problems being an infiniti owner is embarrassing.
#489 of 786 Re: J.D. Power ranks the qx56 at the bottom [gondo]
by Stever@Edmunds HOST
May 26, 2005 (9:34 am)
"With an eye to giving showrooms the look of a "first-class hotel" or high-end retail shop, Infiniti's 177 U.S. dealers are undertaking a massive renovation designed to appeal to fussy luxury buyers and support the global launch of the Japanese brand."
Infiniti Spruces Up its Dealerships After 15 Years (Inside Line)
Maybe some of that money will trickle over to engineering and QC....
#490 of 786 Brakes and Fuel Gauge
Jun 03, 2005 (4:43 am)
I have posted some very positive comments in the past. In general, we really like the vehicle. However, at around 6000 miles, the vibrations with braking started just as previously described by other forum participants. Also, our fuel gauge was faulty. The service guys at our local Infiniti dealer told us that a new brake rotor was coming in the summer for all the QX56's. I know there has been some skepticism in this forum, but I hope they are telling the truth. They did a temporary fix to the rotors (?shaved/grinded?) and now it is working fine. I have to say I am extremely pleased with the service and attitude at our Infiniti dealer.
#491 of 786 If only it's true this time...
Jun 03, 2005 (2:37 pm)
I've got 16k miles on my '04 QX56 and the rotors/pads have been replaced three times and "ground" once. The grinding seems to only last about a month were the new parts have more of a 3 or 4 month time span before the vibrations begin again. My dealer tells me that THIS TIME, Infiniti has a fix. Not bigger or thicker parts but these parts are supposedly made of a different material. Any believers out there?
#492 of 786 Re: If only it's true this time... [linkybo]
Jun 03, 2005 (7:40 pm)
I owned a 1990 Mercury Villager to which I personally did a complete four wheel brake job. Unfortunately, I used the cheaper imported from China rotors. They warped within a couple of thousand miles. I trued them up and they lasted a couple of more thousand and warped again. I replaced them with good old American high priced parts and end of problem. So, yes it is possible that inferior steel rotors will warp.
#493 of 786 Re: re. rattles and shaking while brakeing [jodyr2]
Jun 08, 2005 (7:56 pm)
I cant believe nissan still has the problem with the car shaking on breaking from 40mph. My pathfinder used to do that all the time(i now have the Lexus LX470). It was so annoying. I also had many rattles in my pathfinder. Wow, and i was considering the qx56 as my next car. I am in no way in the mood for these same nissan(infinity) problems.
#494 of 786 Truly dissappointed in the QX56
Jun 09, 2005 (7:29 pm)
Ok, where do I start??? I was really excited when my fiance and I went into the Infiniti dealership, and our salesperson worked out a wonderful "deal" for us! We drove off a week later with 2 new cars: a QX56 and a G35. No problems with the G, but wait until I start with the QX56. The night we picked it up we never noticed the problems with it because it was so dark out.
1) the sunroof shade was ripped across the middle
2) the wood grain trim on the passenger door was MISSING
3) the mud flaps were cracked
4) the middle row seat warmer buttons were missing
5) there was only half a tank of gas in the truck
6) there were "make $5000 a week flyers in the truck (NO JOKE)
AND FINALLY 7) the SUV squeeked!!!
Ok so my point still continues"
We picked up the QX56 in February of this year 2005 and it has been back to the service department 14 times since then. We were told that there is nothing wrong with this truck, that all these problems are normal, and that if we wanted we had the option of calling our service department whenever we have a problem with the brakes (shaking and rattling) and that they would pick the truck up at our home.
By the way, the reason for the shaking and rattling is that they are using cheaper, SMALLER rotors, so that Infiniti can sell more of their defective vehicles to the public, hoping that no one will speak up about it. We have had the brakes repaired 4 times!
Also, our center console (you know, the one that holds the dvd player)completely detached itself from the inside roof of the truck and was hanging by a piece of plastic. Thank God no one was in the truck!!!!
By the way, that is what this junk is made of......PLASTIC!!! If I wanted anything plastic I would have bought some Tupperware!!!
And they (Infiniti) think that the general public that buys/leases their vehicles are stupid. Because if they didn't think this, they wouldn't try to make excuses like "that's normal" or "we'll pick it up at your house" or "Recall? Why would there be a recall?" or whatever excuse they can come up with.
I have tried speaking with our salesman, the owner of the dealership, headquarters, but apparently they are defective too!!!!
PLEASE DO NOT PURCHASE INFINITI PRODUCTS! Or better yet instead of me telling you what to do...make an educated decision and research a vehicle before you get suckered like the rest of us. GOOD LUCK!
#495 of 786 2004 QX56 Brake fix kit completed
Jun 10, 2005 (3:05 pm)
Has anyone had the brake fix kit installed yet? I had mine done yesterday on my 2004 QX56. I picked the vehicle up today and it drove as if it had something holding the tires back (like driving with your brakes on). I took it back this afternoon and they advised me, after spending 30 minutes with it, that the new brake pads are a softer pad and sits closer to the rotor and within a week or so, the pads should wear down and I shouldn't have that feeling in it anymore. Does that sound right? Fortunately, the dealer and service manager are always very willing to make things right for me.
#496 of 786 Re: 2004 QX56 Brake fix kit completed [mishee]
Jun 11, 2005 (11:34 am)
That sounds dangerous IMHO. It is almost the same as saying drive with the emergency brakes engaged and it will be ok once it wears down...?? That sounds ridiculous. Sounds like they are incompetent with a smile. I would be careful with brakes sticking and overheating and failing. I let some things slide with the "nice" service people but a safety issue, like your brakes, needs immediate attention.
Think of driving of driving in mountainous roads. Downhill braking too frequently and the brakes overheat and lose their stopping power. That is the reason for lower transmission gears so the engine acts like a brake and drag on your forward and backward motion so you don't overuse the brakes.
I am thinking about whether to purchase a Navigator or QX56. I am definitely leaning to the Navigator although I am a Nissan fanatic. Currently driving a 2001 Pathfinder with no problems.
Thank you to you all who post your QX56 issues and resolution. Please keep it up because the Nissan fanatic in me is still hoping the issues are resolved before I have no choice but to purchase the Navigator.
#497 of 786 Re: 2004 QX56 Brake fix kit completed [lbinh]
Jun 12, 2005 (8:47 pm)
Well after going to the dealer about 4-5 times i was getting mad a little defeated and upset so i told them straight up that i was going to give them one more chance and if they didnt get the car fixed correctly i will exercise my lemon law rights and contact customer service. So i finally got the Qx back and i was totally blown away, they had done a terrific job no squeaks or rattles the car was dead silent everything was operating as it should and i felt really good knowing that that was how the car is supposed to be all the time now that Infiniti has worked the kinks out of my car i'm enjoying it again. If your going for the Navigator well dont, if you think the Qx has problems you'll probably crap your pants when you see the Navi forum and how bad the car is and the build quality and customer service and how everything quits early in the cars life.