Last post on Oct 03, 2003 at 8:45 AM
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Sep 23, 2003 (2:30 pm)
I sympathize with the problems you've been having, but it seems that it is also an isolated case. All you had to do is call Mazda to get your buyback letter. I know it's frustrating to get someone on the line, but they would even fax one to you. The letter, in fact, isn't even necessary when you call because they just ask you your vehicle ID. If you are one of the people before August 26th, they'd have it on record. Then, they'd send you the info. you need to do the buyback. It may not be too late to do this.
Sep 23, 2003 (8:41 pm)
eatonjam...I'd also like to know if there were any other issues with your car other than the NAV system. If that's the only problem, then I'd drive your RX8 until they figure a fix or replace the DVD NAV system. No need for them to keep it for that problem.
I've had mine two months. CEL came on when I had 50 miles on it. They immediately put me in a new (demo) Protege, had a new EVAP unit overnighted to the dealer and had me back in the car the next day.
No problems since....great car....great dealer.
Sep 24, 2003 (6:14 am)
I am sorry you are having problems. There is one thing that puzzles me. Why, Why did you take deliver on this car with so many problems. I certainly wouldn't. Because of you taking deliver with KNOWING these problems, don't you have to blame yourself also? You should have forced the dealer to do the PDI, and have everything right BEFORE you bought it. Honestly I have to blame you.
But that is past, and now you must move on. Since there is a problem with your NAV, then the dealer must fix it. And I'm sorry that you are having problems with the dealer in that regards. If the NAV is the only problem you have, and you are problem free in other areas, then I agree with graphicguy to keep your car. If your dealer is not providing adequate service on fixing the NAV, you have a few options, take it to another dealer (which you shouldn't have to do), or make some phone calls to Mazda NA corporate and complain about this dealer.
Your problem has to be a very isolated case. I am a member of the RX-8forum, and you seem to have the only NAV problem out of hundreds and hundreds of members. I sincerely hope you get the problem resolved. The car is too good to turn in just because you are having just this problem and you have a P' poor dealership. Mazda dealerships are much better than just this one dealership & and the RX-8 is much better than the isolated problems you are having.
As in regards to your other comment, "They could learn a thing or two from Daimler Chrysler"... I have to laugh at that one, because that's the best joke I heard all week.
#40 of 46 Daimler Chrysler - ME TOO! HA HA!
Sep 24, 2003 (8:09 am)
#41 of 46 Mazda sucks
Sep 25, 2003 (6:08 pm)
I have three problems with my RX8. The oil light goes on the air clicks of and on constantly, and the car makes a clunk when I start off in the morning. It is in the dealer now for two days. Mine is the first oil pan replacement they have done. No fix for the air conditioning compressor yet. Mazda has no info on the clunk sound some of us get in our RX8's.
I thought about their offer to return the car and called to get further details. They will not refund certain charges like extended warantees or any option added post delivery. I had some other question of what will be reimbursed. My letter stated I must notify them by October 1 2003 of my decision. Now they are telling me the paperwork has to be completed by October 1. Also I f I am unhappy with the buy back offer( too much excluded fees) the other offer is no longer available. Heck I love this car but we were stupid to be Mazda's Testing grounds. I hoped to return it and repurchase in a few months. I will probably keep the car and dump it before the 48 month warantee is up. I will never buy another Mazda. Its BACk TO NISAN FOR ME
Sep 25, 2003 (6:55 pm)
Here's my 2 cents on the clunk many people are hearing on starting out, especially first thing in the morning. Rear brakes. I have found that at times the pads on the rear brake stick slightly and the sound of them breaking away from the rotor makes a loud clunk. I've had other cars do this especially after the brakes had gotten wet for some reason.
#43 of 46 The brakes would be my theory behind the clunk sound as well.
Sep 26, 2003 (5:59 am)
Also, the rotors are loosely held onto the studs, which means they can rotate a little bit.
#44 of 46 rxzoomster and carliker
Sep 26, 2003 (1:20 pm)
Mazda represents everything that is wrong with big business and they bully consumers. Daimler Chrysler once reimbursed me for a brake job I had done months before a brake rotor recall was inacted. Mazda would have done nothing. Their main tactic is to ignore you. My buy back paper work has been mailed. For you information, the grease on the seat was noted, I had no idea the tires were over-inflated, and the dealership handed me the DVD case for the Navi System right before I pulled out of the dealership. The local dealer that worked on my car did not get proper technical assistance from Mazda NA or U.S. Radio, the makers of the Navi System. I give the dealership that tried to fix my car high marks for customer service. The dealership I bought from gets a zero..... One last thing, Mazda does not participate in The Better Business Bureau's Autoline Arbitration Program. Wonder Why???
Sep 26, 2003 (2:00 pm)
I feel your frustration. I had to call Mazda and was on hold for about a half an hour or more. If you scroll back around early September posts, you can see that I wasn't too happy about Mazda. The worst thing is that damn zoom zoom music you are forced to listen to while on hold.