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Vans & Minivans Nissan Quest Nissan Quest 2004+: Problems & Solutions 
2128 messages, Last post on Oct 23, 2006 at 1:24 AM
You are in the Nissan Quest Forum. Your Host is Karens
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Replying to: garycox (Sep 11, 2006 6:25 am) 2004 Quest SE 
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Replying to: garycox (Sep 11, 2006 6:15 am) Here is the copy/paste from the email they sent me: > Thank you for contacting Nissan North America, Inc. /Infiniti and allowing us the opportunity to be of assistance. > In regards to issue that was stated in your email. At this time we have no documentation that can be provided because there is an automated distribution to our customers and you should be receiving your documentation shortly. > > WARRANTY DESCRIPTION EXP. DATE EXP. MILES > BASIC WARRANTY 04/08/09 60,000 > OUTER TRIM CORROSION 04/08/05 12,500 > ADJUSTMENTS 04/08/05 12,500 > SEATBELTS 04/08/14 UNLIMITED > POWERTRAIN 04/08/09 60,000 > PERFORATION 04/08/09 UNLIMITED > EMISSION DEFECTS 04/08/07 36,000 > EMISSION DEFECTS (CALIF 1ST LIST) 04/08/07 50,000 > EMISSIONS PERFORMANCE 04/08/06 24,000 > > If you have any further questions or comments, please feel free to e-mail me. > > Sincerely, > Coleman Stephens > Consumer Affairs Specialist > Nissan North America, Inc |
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Replying to: garycox (Sep 11, 2006 6:25 am)
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Replying to: garycox (Sep 11, 2006 6:25 am) Rear brake rotors and pads (which are smaller and thinner than front) replaced about 40k miles. During that time, I felt the same vibration/steering wheel shaking you described. Gone with new rear rotors and pads. I they have only turned your rotors (they have turned them too much already) then you probably need new rotors. The basic problem with the rear rotors is they are undersized for the vehicle. this was fixed with the 2005 model. If you have a shop that knows how to properly cut rotors, you should not have the issue with rotors warping. The dealership that cut my rotors at 8k miles did it properly. Only reason they cut the rotorw at 41k miles was because of the new pads. My advice is either find a new dealership to take your van to or find an independent shop to do the work. It's not a warranty item so you may as well get it done right. And yes, you are covered up to 60k miles. It was part of the September 2004 Customer Service Initiative. Well documented. I bet you can find it on Nissan's website if you search it. The service writere may not be aware of it if they are new to the job but anyone who has been with Nissan for the past 3 years is well aware of the issues with the 2004 Quest and the customer service initiative.
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Replying to: asbelej (Sep 11, 2006 8:05 am) |
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Replying to: dtownfb (Sep 11, 2006 8:49 am) http://www-odi.nhtsa.dot.gov/ivoq/index.cfm I'm currently having it worked on based on 12 month or 12,000 mile warranty received when I had the pads replaced a few months ago. I'm having it all "done by the book" as if it goes to "legal action" I want it documented that all work was done at a Nissan dealership. |
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For two days now, my wife and I are having this issue with our 2004 Nissan Quest SL. This is what happens: From a full stop, when I step on the gas, nothing happens for a couple seconds except revving (like you are on neutral). Then it will engage and jerk and go. The last time this happened was last year and it only did it twice. When my wife drove it this morning, it happened at every stop, so she drove it back and we called the dealer. The dealer sent a tow truck to pick it up. The other problem - the dealership could not "duplicate" the problem and therefore can't fix it. They said they haven't had that sort of complaint before but a friend who owned a '04 Quest said she encountered the same problem. I've been reading about the problem and I think it is related to the TCM (A/T Control Module) issue. Anyone else experience the same problem? Was it the TCM? Please advise. Thanks.
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Replying to: funkmeister (Sep 11, 2006 3:52 pm) P.S. - Also check on this board. I think when you re-start the engine it erases the codes. The answer may be to turn off the engine and have the tow truck come immediately.
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Replying to: funkmeister (Sep 11, 2006 3:52 pm) I'm not sure if what you describe is exactly like what I experienced but it sounds like either the A/T control module or the transmission. ... Gary |
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Replying to: dtownfb (Sep 11, 2006 8:49 am) I tested it in town and on the interstate. So far it is driving like it did when I first purchased it. Very smooth. However, I know as well as you do it won't last. Rotors will warp again... I'm thinking with the weather getting cooler it may last a bit longer? As best as I can determine the problem is the materials in the pads and rotors, their design and heat combination causing all the issues. I'm really pressing for Nissan to address the problem and issue at least a TSB for a fix if not a recall. Of course, I'm just one person. For those of us having issues we all need to make sure we file complaints with the NTSB and blanket Nissan with letters and emails complaining. Sure I could try non Nissan pads and rotors, some have reported success. I don't really want to do that under warranty as that could be an excuse by Nissan to avoid responsibility. So far I've had 100% of the work documented and performed at Nissan authorized dealerships. They have no excuses. They just need to address the problem and fix it! ... Gary |
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