Last post on Oct 23, 2006 at 2:24 AM
You are in the Nissan Quest
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Nissan Quest, Electrical, Engine, Van
#2079 of 2128 Re: Electrical Systems Need Exorcist? [imwalking]
Sep 06, 2006 (3:13 pm)
Just had the very same thing happen to us. 2004 Quest at 32k miles. My wife was in the van, had the engine running while in park. All of a sudden the warning lights starting going on and off for eveything (air bag, battery, engine, etc) and the navigation system kept rebooting. She turned it off, and it restarted but then would no longer go into drive or reverse. She turned it off again, and that was the end of it- it's dead. The power locks still work as do the interior lights. What a nightmare this van has been for our family. Continual problems since the day we got it. What was the end result of your problem?
#2080 of 2128 04 Quest SL MPG?
Sep 10, 2006 (7:42 pm)
I have 04 SL, and its MPG has been always around 18 to 19. Recently I had a trip from New York to Niagara Falls, and drove highway around 70MPH with premium gas (93), and still got only 19.9. I usually have 3 people in the car. Does anybody has same kind of problem, getting MPG of only 18 to 19?
#2081 of 2128 Re: 04 Quest SL MPG? [eddiers71]
Sep 10, 2006 (8:23 pm)
With 1 adult and 2 kids in the van, always using regular gas and similar driving habits as you state, I never get anything better than 18-19 MPG. I have come to expect nothing but the worst from this van.
#2082 of 2128 Re: Extended Warranty? [dtownfb]
Sep 11, 2006 (7:15 am)
An interesting note, I brought my 2004 Nissan Quest in for work and the dealer claimed the warranty ended at 36,000 miles except for Power/Train warranty. I contacted Nissan and they also said they showed my vehicle out of warranty.
A few months before I had checked on it with Nissan and they said it was covered under the extended warranty for 60,000 miles and I had them send me a letter stating that and thus I showed it to the dealer...
What's up with that? Didn't they up the warranty on all 2004 Quest's?
#2083 of 2128 brake and steering problems
Sep 11, 2006 (7:25 am)
I know I've posed on this before but I have more questions...
I just took in my 2004 Quest to a dealer again for steering wheel shake while driving and even more shake while braking. Best guess on the braking is that rotors are warped again, not sure if that's the problem with the steering shake. I have brand new Goodyear 225/65/16 tires on it, balanced twice already. However, the problem while braking must be rotors. If I lightly apply the brakes I can see the steering wheel shake back and forth, left to right. If I press hard on the brakes it's not doing it, my guess the rotors are not warped enough yet to give shake during hard braking?
While under warranty, I'm trying to get Nissan to address the problem rather than try other brand pads and rotors which some have suggested.
Are there actually 2004 Nissan Quest owners who are not having this problem with the brakes?
Rotors have been turned 4 times and pads replaced twice, now at 38,000 miles with the problems beginning at 29,000 miles although when I first purchased the vehicle, in the first few thousand miles they had to turn the rotors.
I went from several thousand miles 20,000+ miles before I think that I recognized the problem again. I'm not sure how it lasted that long and now I can't get more than a few thousand miles out of the brakes before it shows up again?
It looks like to me a basic design problem in the brakes so how can they really fix it without a redesign?
So why are not more Quest owners complaining or are they just living with the problem or do I have a lemon?
#2084 of 2128 Re: brake and steering problems [garycox]
Sep 11, 2006 (7:59 am)
Nope, no problems with brakes or shaking here...30k miles....
2004 Quest SE
#2085 of 2128 Re: Extended Warranty? [garycox]
Sep 11, 2006 (8:20 am)
I haven't exceeded that warranty limit yet, but, I was afaid this would happen. I have an email from Nissan that simply says this, but, last I heard, they were mailing us a lable to affix to our manual that stated the increased warranty.
Here is the copy/paste from the email they sent me:
> Thank you for contacting Nissan North America, Inc. /Infiniti and allowing us the opportunity to be of assistance.
> In regards to issue that was stated in your email. At this time we have no documentation that can be provided because there is an automated distribution to our customers and you should be receiving your documentation shortly.
> WARRANTY DESCRIPTION EXP. DATE EXP. MILES
> BASIC WARRANTY 04/08/09 60,000
> OUTER TRIM CORROSION 04/08/05 12,500
> ADJUSTMENTS 04/08/05 12,500
> SEATBELTS 04/08/14 UNLIMITED
> POWERTRAIN 04/08/09 60,000
> PERFORATION 04/08/09 UNLIMITED
> EMISSION DEFECTS 04/08/07 36,000
> EMISSION DEFECTS (CALIF 1ST LIST) 04/08/07 50,000
> EMISSIONS PERFORMANCE 04/08/06 24,000
> If you have any further questions or comments, please feel free to e-mail me.
> Coleman Stephens
> Consumer Affairs Specialist
> Nissan North America, Inc
#2086 of 2128 Re: brake and steering problems [garycox]
Sep 11, 2006 (9:05 am)
Same problem here, I don't know of anyone with the 04 Quest who doesn't have brake problems. We had to have the rotors turned at 26,000 miles, numerous recalls done, and the alternator replaced at 32000. The power windows don't work right, power side view mirror doesn't work right, power passenger door keeps opening when we try to close it, sunroof leaks, rust on roof by skyview glass, flat-tire sensors shot, seat memory doesn't work, passenger seat controls falling off the seat, trim is hanging everywhere because it keeps popping off when we put it back, the hinge on the dash storage is broke... oh I could go on and on. I'm not sure how to get this van fixed anymore. Now I'm really concerned about my warranty "expiring". I need to get that email from Nissan that states the extension. I don't know what I'm going to do if Nissan won't do a buyback. I need to figure out how get rid of this van...
#2087 of 2128 Re: brake and steering problems [garycox]
Sep 11, 2006 (9:49 am)
I think I have told you my story before. Front rotors warped around 8k miles. At 41k miles, had them turned again when front brake pads replaced.
Rear brake rotors and pads (which are smaller and thinner than front) replaced about 40k miles. During that time, I felt the same vibration/steering wheel shaking you described. Gone with new rear rotors and pads.
I they have only turned your rotors (they have turned them too much already) then you probably need new rotors. The basic problem with the rear rotors is they are undersized for the vehicle. this was fixed with the 2005 model. If you have a shop that knows how to properly cut rotors, you should not have the issue with rotors warping. The dealership that cut my rotors at 8k miles did it properly. Only reason they cut the rotorw at 41k miles was because of the new pads.
My advice is either find a new dealership to take your van to or find an independent shop to do the work. It's not a warranty item so you may as well get it done right.
And yes, you are covered up to 60k miles. It was part of the September 2004 Customer Service Initiative. Well documented. I bet you can find it on Nissan's website if you search it. The service writere may not be aware of it if they are new to the job but anyone who has been with Nissan for the past 3 years is well aware of the issues with the 2004 Quest and the customer service initiative.
#2088 of 2128 Re: brake and steering problems [asbelej]
Sep 11, 2006 (9:59 am)
I think that is what Nissan classifies as "normal maintenance" items. The warranty covers items which are not broken at the time.