Last post on Oct 23, 2006 at 1:24 AM
You are in the Nissan Quest
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Nissan Quest, Electrical, Engine, Van
#1659 of 2128 2004 Nissan Quest--Brakes question
Nov 01, 2005 (9:28 am)
Hi, I was hoping to find information or any other '04 Quest owners with the same/similar issue.
We have had our Quest since Nov. 03, first new model release. Lately, it has been in for service more often than I would think should be necessary, for seemingly minor issues, but it also seems that these issues continue to re-occur after service.
My biggest concern is the recent issue with the brakes. we had the van in on July 20, 2005 reporting that the steering wheel 'shook' alot whenever braking, amongst other concerns: Automatic Sliding door would/would not close properly with sensors, Rear Sensor not working, etc. The dealer told us that the 'shaking' was a designed warning, indicating that the brakes needed to be replaced. They replaced the front brake pads, resurfaced front brake rotors, & lubricated the slide pins.
Afterwards, the car did not shake at all & rode smoothly. They also recommended replacing the rear brakes in approx. 3000 miles. We had the rear brakes replaced on September 20, 2005, in the same fashion--pads, rotors, lubrication.
Within a few weeks, however, the van started 'shaking' again whenever braking, & the dealer indicates we should bring it back in, saying the rotors may need to be replaced.
After hearing this, I wondered what the normal time frame should be to replace the rotors, since it's only been 4 months since they resurfaced the front brakes & 1 month since the rear brakes were done. When I found this forum, it seems like this question may have been addressed previously, but I could use some advice before I shell out more $$$ to have them replace anything.
Thanks for any feedback!
#1660 of 2128 Re: FREE - extra warranty on 04 Quests [oneforken]
Nov 01, 2005 (10:24 am)
Here is the e-mail text I recieved back from them: (Hope Ok to post here)
Dear Mr. ,
Thank you for contacting Nissan North America, Inc. /Infiniti and allowing us the opportunity to be of assistance.
In regards to issue that was stated in your email. At this time we have no documentation that can be provided because there is an automated distribution to our customers and you should be receiving your documentation shortly.
WARRANTY DESCRIPTION EXP. DATE EXP. MILES
BASIC WARRANTY 04/08/09 60,000
OUTER TRIM CORROSION 04/08/05 12,500
ADJUSTMENTS 04/08/05 12,500
SEATBELTS 04/08/14 UNLIMITED
POWERTRAIN 04/08/09 60,000
PERFORATION 04/08/09 UNLIMITED
EMISSION DEFECTS 04/08/07 36,000
EMISSION DEFECTS (CALIF 1ST LIST) 04/08/07 50,000
EMISSIONS PERFORMANCE 04/08/06 24,000
If you have any further questions or comments, please feel free to e-mail me.
Consumer Affairs Specialist
Nissan North America, Inc
#1661 of 2128 Re: Praying we made right decision [mercyme]
Nov 01, 2005 (10:31 am)
#2, Yes, we too have noticed that the tire pressure sensors are very sensitive to temperature changes. Seems that the tires loose about 5lbs of pressure between 50 and 30 degrees. That's enough to set off the alarm. However, I do like the fact that the tire pressure sensors are relatively 'real time'. If you leave the van running while putting air in the tires, you can fill them to the exact recommendation. I just left the wife in the van and she told me how much to put in, etc. Interesting note, a lot of manufacturers do not use actual pressure sensors, but, instead rely on the ABS modules to determine pressure based on the revolutions, etc. That's why some vehicles with tire pressure indicators have to be driven before it will work.
Can't comment on your other issues, as we haven't experienced them.
I just posted a message about the extended warranty issue, for only the 2004 models, I understand.
In regards to the vibrations, etc., interesting that the Toyota Sienna forum is discussion the same issue.
#1662 of 2128 Quest for decent tires
Nov 02, 2005 (6:02 pm)
For those discussing different tires to put on their Quest I noticed something when I was at the dealer today. I stopped by the dealership to buy some touch-up paint. As I walked by the 04 Quest that the dealership uses to shuttle customers around I glanced at the tires. They weren't the OEM Goodyear LS2's. They put on a brand called Remington? I looked at the size. They were 225/60/R16's.
#1663 of 2128 Re: 2004 Nissan Quest--Brakes question [rdufresne]
Nov 02, 2005 (6:23 pm)
I don't where to start. BAsed on what you described, I don't think your dealer was completely honest with you. The shaking you were experiencing was not the warning sign that you need new pads. It was the brake rotors warping. This is a common problem with the Quest (and many other vehicles). Many of us have been to the dealer to have the rotors re-surfaced within the first 15k-20k miles. It sounds to me that they should have just resurfaced the rotors but instead "convinced" you to buy a pair of brake pads. The shaking started again because the rotors warped again. Since this happened so soon after the original brake repair, my guess is the rotors should have just been replaced the first time. And were probably too thin to resurface.
I can't say for sure if you needed new brake pads but the reason they gave you does not fit the symptoms of bad brake pads. I do think you need to change your rotors now. Personally I would be hesistant to go back to this dealer. Again this is just based on what you described in your post. I don't believe he/she is being honest with you and may be using your naivete against you. Unfortunately, there is no way now to tell if you needed new brake pads or not. If you have another dealer in town (probalby not likely), I would go to them.
HOw many miles do you have on your vehicle?
#1664 of 2128 Re: Quest for decent tires [eyeblind]
Nov 02, 2005 (6:23 pm)
Thanks eyeblind!!! Time to do some research on Remington tires.
#1665 of 2128 Re: 2004 Nissan Quest--Brakes question [dtownfb]
Nov 03, 2005 (11:31 am)
I Just passed 30,000 miles--30,510 to be exact. I actually went back to the dealer today to question this, & explained what I had been told previously. They took a look at the front brakes & determined that I did, indeed, need the rotors to be replaced. They did it for me at no charge, explaining that this has become an issue they are more aware of lately, & that this was covered under warranty.
At the time, I was a little confused about the brake pads myself, wondering why a vehicle with only about 25k miles on it needed new pads, but they assured me that the pads were worn down & needed replacing, both front & back, within 3 months of each other. Since I was unclear of how often brake pads would need replacing, I didn't want to take a chance of having my wife & kids riding in a vehicle with worn out brakes, so I agreed to have them done. (Also, when the rear brakes were done, it was when I brough the vehicle in for NYS inspection; I was told that the vehicle would NOT PASS inspection with the brakes as they were.)
Going forward, how often should I expect to need changing the pads or replacing the rotors? Since they replaced the rotors on the front brakes today, but not the rear brakes, should I have had the rear brake rotors done also?
#1666 of 2128 Re: 2004 Nissan Quest--Brakes question [rdufresne]
Nov 03, 2005 (8:28 pm)
That was great gesture by your dealership. They did not have to replace the rotors for free at 30k miles. If your rotors are warped esp. at that mileage, the wear of the pads may be uneven and many places recommend replacing the brakes pads. You don't have to but it is recommended.
The pads they use for the Quest seem to be top quality. At my inspection in JUne at 26k miles, I had well over half the pad life left. It depends on your driving. Up until July, we were driving many more miles on the highway. Now it is more in town driving. I think the pads will wear more. These pads should last you at least 30k miles, most likely longer.
The rear rotors are probably fine. I highly doubt you will have to replce those rotors for quite while.
Nov 04, 2005 (5:01 pm)
I had new tires installed on our '04 Quest; Yokohama AVID TRZ. I previously posted how Consumer Reports rated the tires very highly, so I won't go into all of that again.
Someone posted a request that I comment on the tires once they were on so here goes; I really don't notice much of a difference. They seem to be quieter than the OEM tires, but I can't say "Wow, they handle so well!!" or anything like that.
Consumer Reports gave the tires high marks for, among other things, snow traction, and that was an important consideration for us (we live in a suburb of New York City).
If I can be of further help to anyone regarding these tires, I'd be happy to help.
#1668 of 2128 Re: New tires [vger105]
Nov 06, 2005 (5:13 am)
Personally I've found ice performance to be a lot more critical than snow traction.
One problem with any tire tests is that diffeent sizes of the same tires seem to perform differently on different vehicles. Hopefully that will prove a good combo for you.