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Vans & Minivans Nissan Quest Nissan Quest 2004+: Problems & Solutions 
2128 messages, Last post on Oct 23, 2006 at 1:24 AM
You are in the Nissan Quest Forum. Your Host is Karens
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I think you are right. This is why, as you said, they issue TSB's instead of recalls. They know there is a problem or that a problem has developed, but they wait for the customer to complain rather than offer to fix it. They even go one step further in the wording of each TSB. Every one begins with the phrase," IF YOU CONFIRM." If the warranty period expires and they can't confirm it, then they don't have to fix it/pay for it. They certainly are covered, legally, because the have issued a TSB on the problem. I have two examples. I had the silent radio problem. They would not fix it unless they could duplicate the problem. Well you never knew when the silent radio problem would happen, so they obviously couldn't simply duplicate the problem on the spot. It wasn't until I had it happen to me and I was in a situation were I had time to drive it to the dealer for them to witness it that I was able to get the replacement radio. In a similar situation I have the transmission issue, that happens sporadically without warning. Even though there is a TSB for the exact problem they can't confirm it, so they won't fix it. Of course they say " we're not saying that you're lying, but if we can't confirm it, we can't fix it." So, I 'm going to have to wait till it happens and I can drive it over to the dealer so they can verify it before I can get it fixed. It hasn't happened for months. I could go the whole warranty period and not get it fixed because they can't confirm it and I can't prove it, in their eyes, till I do. Fortunately they have extended the 04 warranty to 5 years. Now I know they can say " if we can't confirm it, beyond your word, we could be taken advantage of." I am not going to go out of my way, waste my time and energy to get a new A/T CONTROL MODULE for my transmission and I hardly believe many people would. |
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Replying to: jailer (Mar 31, 2005 12:05 pm) Thanks |
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| Check my posting #114. The hitch brand was Hiddenhitch. | |
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I too had an intermittent issue with the sliding door not latching in the cold last winter. So I started videotaping the problem and took the video to my service manager. After about 2 minutes she agreed it was a problem and fixed it. This was about 2 months before they issued the recall on the latches so it was not yet a well known issue. Now with another issue I said "would you like to see a video" and they said no, they believe me. So, I know it's a pain but carry your video camera with you and hopefully you can get some evidence on tape. I got my hitch from U-Haul, they did a good job.
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Replying to: gg2k2se (Apr 19, 2005 6:37 am) |
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Replying to: dtownfb (Apr 03, 2005 8:25 pm) I'm new in this forum but since we plan to look at the Quest, I have one concern. What's the weight limit for the front passenger airbag to deploy in an accident? My wife is rather petite, and weights about 105-107 lbs. I can live with the lights on (or off, it doesn't matter to me), but I must know that if she sits in front with me, she's safe. Do you or anybody knows about the weight matter? |
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Replying to: vinhphuc (Apr 22, 2005 8:19 am) But the whole point of the sensor is that if she's not heavy enough to trigger it, she's safer without it. |
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Replying to: vinhphuc (Apr 22, 2005 8:19 am) Do you mean, will it deploy, or not? It will, but if she has her seat belt tight it won't matter becaue it won't touch her anyway. From racing I got in the habit of pulling my seatbelt tight across my pelvis, moving clothing layers out of the way as necessary. In 1995 I was hit head on by a drunk driver (at 12:30 on a Monday afternoon - so beware), both cars travelling around 30 mph. Both airbags deployed, but the one in the steering wheel never touched me because the belt held me in place. Of course, because those wonderful safety devices called airbags deployed, and ripped the dashboard in the process, his insurance company had to pay an extra $2,300, with absolutely no benefit to me.
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Replying to: garandman (Apr 22, 2005 6:28 pm) |
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Replying to: ord62 (Apr 12, 2005 11:07 am)  I am currious is the only reason that you were awarded a replacement was because of the tire?? Did you have any other problems? I have had more problems with it then I can even count on my fingers and toes..... No joking. I went to BBB and was declined of an award of replacement or lemon. Now I am still fighting Nissan. As we speak it is back in the garage again and has been there for a week for a noise that they have no idea what it is. 
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