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Vans & Minivans Nissan Quest Nissan Quest 2004+: Problems & Solutions 
2128 messages, Last post on Oct 23, 2006 at 1:24 AM
You are in the Nissan Quest Forum. Your Host is Karens
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Replying to: ord62 (Apr 14, 2005 12:36 pm) There has been cases where manufacturers knew of a defect but weighed the cost of fixing the defect against the cost of potentila lawsuits. I doubt something that drastic happens now. But who knows. With the Quest, since it is a completely vehicle for Nissan, I think we are experieincing first year issues for the most part. During this time period, I think the customers may have been ahead of the service department which is always frustrating. |
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I had this problem last summer, bottom carpet was soaked and it happened several times. You could see where the water had traveled coming down the side of the cargo area from behind the plastic trim right next to the rear taillight. It only happened in very heavy downstorms. The service guy took apart the plasitic trim around the rear and found that water was coming from the 2 weld joints along the top of the door way. When the rear hatch is open, you can see 2 "L" shaped pieces of rubber on the right and left top sheet metal area. The rubber is painted but you can tell its soft if you stick your fingernail into it. My service department spread some sort of sealant over the existing rubber pieces and fixed the problem. Tell you service department to look. I mentioned this in this board, but no one else seemed to have the problem. There is another water leak coming from the skyview roofs, which sounds more common and has a TSB.
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Replying to: gg2k2se (Apr 15, 2005 11:02 am) I will definitely have them take a look at that, thanks for the reminder! I'll post back after that. |
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I think you are right. This is why, as you said, they issue TSB's instead of recalls. They know there is a problem or that a problem has developed, but they wait for the customer to complain rather than offer to fix it. They even go one step further in the wording of each TSB. Every one begins with the phrase," IF YOU CONFIRM." If the warranty period expires and they can't confirm it, then they don't have to fix it/pay for it. They certainly are covered, legally, because the have issued a TSB on the problem. I have two examples. I had the silent radio problem. They would not fix it unless they could duplicate the problem. Well you never knew when the silent radio problem would happen, so they obviously couldn't simply duplicate the problem on the spot. It wasn't until I had it happen to me and I was in a situation were I had time to drive it to the dealer for them to witness it that I was able to get the replacement radio. In a similar situation I have the transmission issue, that happens sporadically without warning. Even though there is a TSB for the exact problem they can't confirm it, so they won't fix it. Of course they say " we're not saying that you're lying, but if we can't confirm it, we can't fix it." So, I 'm going to have to wait till it happens and I can drive it over to the dealer so they can verify it before I can get it fixed. It hasn't happened for months. I could go the whole warranty period and not get it fixed because they can't confirm it and I can't prove it, in their eyes, till I do. Fortunately they have extended the 04 warranty to 5 years. Now I know they can say " if we can't confirm it, beyond your word, we could be taken advantage of." I am not going to go out of my way, waste my time and energy to get a new A/T CONTROL MODULE for my transmission and I hardly believe many people would. |
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Replying to: jailer (Mar 31, 2005 12:05 pm) Thanks |
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| Check my posting #114. The hitch brand was Hiddenhitch. | |
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I too had an intermittent issue with the sliding door not latching in the cold last winter. So I started videotaping the problem and took the video to my service manager. After about 2 minutes she agreed it was a problem and fixed it. This was about 2 months before they issued the recall on the latches so it was not yet a well known issue. Now with another issue I said "would you like to see a video" and they said no, they believe me. So, I know it's a pain but carry your video camera with you and hopefully you can get some evidence on tape. I got my hitch from U-Haul, they did a good job.
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Replying to: gg2k2se (Apr 19, 2005 6:37 am) |
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Replying to: dtownfb (Apr 03, 2005 8:25 pm) I'm new in this forum but since we plan to look at the Quest, I have one concern. What's the weight limit for the front passenger airbag to deploy in an accident? My wife is rather petite, and weights about 105-107 lbs. I can live with the lights on (or off, it doesn't matter to me), but I must know that if she sits in front with me, she's safe. Do you or anybody knows about the weight matter? |
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Replying to: vinhphuc (Apr 22, 2005 8:19 am) But the whole point of the sensor is that if she's not heavy enough to trigger it, she's safer without it. |
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