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Acura TL Prices Paid and Buying Experience

9317 messages,  Last post on Jul 08, 2008 at 11:38 AM

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What is this discussion about? Acura TL, Sedan


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#8723 of 9317
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by humblecoder
Jan 17, 2008 (7:53 pm)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

ME: Well you've been very helpful so far. I'm stuck between you and Sierra Acura right now. All the other dealers around here have agreed to match or beat your price, and they've all disclosed their extras so now I can really get this deal anywhere. Is there anything you can offer that would help me decide to buy from your dealership? I want to do this Wednesday night after work.
 
 I read your quote again more closely. After reading it again, I am even more confused by your bad attitude.
 
I know you say that you were looking for the salesperson to sell themselves or the dealership, but you didn't really explain it that clearly in your email. Your statement now I can really get this deal anywhere followed by Is there anything you can offer that would help me decide to buy from your dealership? implies that you are looking for something of "monetary" value to sweeten the deal.
The salesperson was just doing what you had asked.
 
Then when you get all indignant at him for doing EXACTLY WHAT YOU HAD ASKED to close the deal, he is upset and understandably so. Perhaps he should have been a little more diplomatic in his response; however, I totally sympathize with him.
 
In fact, after reading your story, I'd be MORE inclined to visit the dealership in question since it seems like they will go to great lengths to close deals.
#8724 of 9317
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by chirocat
Jan 17, 2008 (9:48 pm)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

That's a shame. I guess I am lucky that I didn't have to deal with that kind of stuff. In the Dallas/Fort Worth area we have 4 Acura dealers, one is just a couple miles from my house and one is close to my business. I got a no-BS quote on the first day from a dealer about 25 minutes from my house, it turned out to be the lowest price quote by about $3000! 2 of the dealers wouldn't even give me quote online. Not only did this place have the best price, and the car I wanted, they had great service. Even the salesman (internet manager) was great, he was the most knowledgeable salesman I have talked to (with respect to the TL-S). I have no regrets at all, I love my 08 TL-S more each day and the dealer continues to back up their first impression. I expected better service than the Honda dealers and got it, it's a shame there are some less professional Acura dealers. BTW, one Honda dealer and salesman stood out. They were in west Fort Worth and offered a much better experience than the other Honda dealers, almost Acura level. (just thought I would throw that in . So if anyone is looking for an Acura in the DFW area, head towards Texas Stadium, if you know what I mean. If you want the internet managers name and number, just ask and I will send it.
#8725 of 9317
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by madmanmoo
Jan 18, 2008 (9:19 am)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

Here's my two cents.
 
Neither the buyer or salesperson come off looking good in this. If pricing really wasn't the main reason for buying from a dealership, then you should have started out with that objective in your first contact. Instead, you chose to discuss price first.
 
I have no idea what exactly you were looking for, but what you're asking sounds condescending and rude to the salesman. You want him to hold your hand? Give you a backrub? Promise that he'll always be true to you? You're buying a car for crying out loud.
 
And let's be honest, you're not a luxury buyer. You're buying an Acura. Spend $50k+ and then you might start getting some royal treatment. Or buy a vehicle that you have to pay sticker for because of the demand. Until then, you're buying a Honda with a different badge on it.
 
-moo
#8726 of 9317
Re: Negitive Experience at 101 West in Calabasas, CA. [chirocat] by madmanmoo
Jan 18, 2008 (9:23 am)
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Replying to: chirocat (Jan 17, 2008 9:48 pm)

Again, the main focus here is on pricing with an offhand remark about great service. I have no doubt that the dealership she was talking to had great service as well. That's where the real money is made.
 
For whatever reason, she is talking herself out of buying a vehicle. It just sounds like cold feet to me.
 
-moo
#8727 of 9317
New Jersey Dealers - Acura TL 2008 by comeath2003
Jan 18, 2008 (11:54 am)
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Can anyone let me know of a acura dealer in NNJ with competitive pricing. I look a bit and the best deal i've had so far is $32000 for a 2008 Model w/Nav
 
thks.
#8728 of 9317
Re: Negitive Experience at 101 West in Calabasas, CA. [madmanmoo] by chirocat
Jan 18, 2008 (1:59 pm)
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Replying to: madmanmoo (Jan 18, 2008 9:23 am)

When I meant service, I didn't mean the "service department", I have not dealt with them yet except for having my windows tinted after the sale, since they didn't have time when the did the PDI on my car. The car was not ready for me to take home that afternoon so I had to drive home in a TSX loaner. My office is on the other side of the metroplex and quite a ways out of my way to make it to the dealer. The internet sales manager (my salesperson) drove my car to my office and picked up the loaner. He didn't have to do that, but it really made my day easier.
 
Also, in the area I was referring to, the service of the sales personnel through the sales process was great. There were snags, first with my own credit unions financing, then the unwanted an unexpected upward swing in payments with shorter term loan the finance manager was able to get me. Even with that, they were able to swing the price and a few extras into the deal to get my payments more comfortable. I am also very thankful that the car was not all tarted up with dealer adds like some of the local deals tend to do. Honestly, one dealer (Acura, Honda,
Toyota etc) had MORE than $4000 in adds to a 2007 Accord EX!!! 4k adds on a 23k car!!! The only thing the dealer I used had insisted on was the security etching, and I am ok with that. It's easy to get cold feet on such a large purchase, I don't blame people, but I think the salesperson makes or breaks that part. I never felt uncomfortable at this place, but wanted to run away from a couple others BEFORE a test drive!
 
I hope that is more clear. I'm just very happy with my treatment and will shamelessly plug these guys all day. My business relies on referrals, maybe that's why I plug people who work hard for you, I respect that.
#8729 of 9317
Re: Negitive Experience at 101 West in Calabasas, CA. [chirocat] by madmanmoo
Jan 18, 2008 (2:03 pm)
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Replying to: chirocat (Jan 18, 2008 1:59 pm)

100% agree with your post. The folks you talked to worked to earn your business. The salesperson that this original poster was talking to tried to do everything he could as well to accomodate.
 
This woman, who will probably never post again, acts like she deserves something extra special. The salesman has enough and unfortunately unloads on her. I have no respect for people like that. She's telling HIM that she's insulted by a discount and then telling him how to do his job. Get a life, lady.
 
-moo
#8730 of 9317
Just signed a lease deal....NJ by zdonut316
Jan 18, 2008 (5:48 pm)
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Just had a great experience at Acura of Ocean. I just leased a 2008 Acura TL for 36 months and 10,000 miles a year. The sticker on the car was $34,440. After everything was said and done, I ended up putting down $2,000 TOTAL out of pocket. Thats tax, tags, security, first month, etc. Monthly payment is $377. I think I got a good deal. This dealership also gives you free oil changes for your ENTIRE lease agreement. There is a $1,500 alotment at the end of the lease for scratches etc. and there is no turn in fee at the end of the lease. All in all I think I negotiated a good deal.
#8731 of 9317
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by porchie
Jan 18, 2008 (6:17 pm)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

Wow..
 
I bought my TL TypeS from them and it was a FABULOUS experience for us! We test drove there, then did some price comparisons. Found a cheaper price & they met it (back in July 07). Our salesman was very friendly & helpful and went out of his way for us. We had nothing negative at all to say about any of the people we encountered during our 3 trips there. (They were very patient with us, even though I wanted to test drive the car multiple times).
 
They stood by their quote, had the car ready when promised, and it was a stress-free sale. I did have to buy the door etching (it was done prior to our purchase). No big deal. We got an excellent price and I love my car!
 
I have not been in for service yet, my car still only has 3900 miles on it. They told me to wait 'until the car tells me I need service'. So that's what I am doing.
 
I am not sure what you were expecting from them, beyond the good price. If you go spend $100k on a car, then maybe you'll get some special treatment, but really - Acura 101 West is a great place to buy a car!
#8732 of 9317
Re: Acura TL w/ Nav - 33K [tritium] by markspinosa
Jan 19, 2008 (8:15 am)
Reply

Replying to: tritium (Jan 14, 2008 8:42 am)

This information may be dated, but hopefully it helps you out somewhat. I bought my 2006 Acura TL 5speed AT with Navigation brand new in June, 2006 for $32,750.
 
Quite honestly, I may have been able to get a slightly better deal, but I had burned my bridges at all the other dealerships who blatantly tried to screw me. I did my homework, and based on the average price people in my area were paying for the car, it was several hundred dollars below that.
 
I bought it at Acura of Boston (in Mass., obviously). I hope this helps!

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