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Acura TL Prices Paid and Buying Experience

9310 messages,  Last post on Jul 05, 2008 at 3:58 PM

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What is this discussion about? Acura TL, Sedan


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#8718 of 9310
Negitive Experience at 101 West in Calabasas, CA. by nickyk
Jan 17, 2008 (9:41 am)
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As a salesman myself, I always look for agreeable salespeople when I shop for anything. In my attempts to get pricing for the TL, I was amazed at how low the dealers are going and how fast they do it. I guess that's the market, but in my business, I don't just give up the profit right away. Anyway, I'm also leery of car salesmen and the games some of them can play and was looking for someone who would take me serious and not play any games. I learned early on about vin etching and those sort of thing and didn't to get into that, I just wanted to buy the car. I emailed with several dealers and all were very polite and disclosed the "Pro-Packs" upfront like I asked. When it came down to crunch time, it got sour. I asked every dealer I was in contact with why I should buy from them. The response I got from Acura 101 West was sad and unfortunate especially since I live in Woodland Hills. Here's the thread and you guys can judge for yourself:
 
ME: Well you've been very helpful so far. I'm stuck between you and Sierra Acura right now. All the other dealers around here have agreed to match or beat your price, and they've all disclosed their extras so now I can really get this deal anywhere. Is there anything you can offer that would help me decide to buy from your dealership? I want to do this Wednesday night after work.
 
101: Nick why would you drive all the way to sierra you live on woodland hills! Iim sure I was the very first to answer your email. I'm selling you the car for nothing ,just trying to keep our customers ,making no money at all on this deal!!
 
101 AGAIN: Nick if you do the deal today I will beat it buy $100.00 ,if Wed will match Sierra deal!
 
ME: I asked you to sell yourself and the dealership and all you did was knock off $100. That's insulting. At this point it's not about money anymore or the distance. Quite frankly, it never was. I've been in sales for over 20 years and I'm looking for someone to sell me on why I should buy from them. You all gave out better pricing than I expected so I'll take it, but you're not selling here, you're just discounting. And if you'd like a piece of advice form a seasoned sales vet, you and every Acura dealer I've been in contact with over the last week or so are undercharging for your product. I'd never willingly sell my product for less than what I paid. Just something to think about. Probably lost me on this one, maybe next time. Best of luck to you,
 
Now here's where it get's ugly...
 
101: Nick that sound so stupid -you were looking for the cheapest price you could get!! And then you still wanted something else for free. Thats the biggest bunch of crap !!! I don't want your businees or need your business -Take your long drive to buy that car
 
I read these forums during my research and I'm sure many of you may disagree with my point of view on selling price and that's fine. What I'm trying to point out in this post is you don't ever want to treat a luxury buyer like that and that kind of attitude doesn't help this industry. I wish the best for this salesperson, but frankly I wouldn't buy there, won't even service my car there now. I'll have to go to Keyes for service. I'll probably do something this weekend and I still don't know where I'll give the business but I wanted to vent this frustration somewhere and knew this forum would understand. Thanks for hearing me out.
#8719 of 9310
My Price in Ohio by xtabi
Jan 17, 2008 (12:15 pm)
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I'm going tonight to pick up my new 2008 TL with NAVI. The car has 6 miles on it. I live in Ohio. Here is what I paid:
  
2008 Acura TL with Nav MSRP ~36,940
  
My Price $ 31,623
Doc Fee/title/ $ 150
Tax 6.75% OH $ 2144.68
 
OTD - $33,917.68
 
I financed through my own bank.
 
I should take it over to Car Max to see what they will give me for it right after I buy it hehe Maybe I can make money off of the deal I got
 
I forgot to mention I have NO trade-in.
#8720 of 9310
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by xtabi
Jan 17, 2008 (12:28 pm)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

I'm not sure I follow what you are saying. All I know is that I never go into a dealership to 'get pricing' as you say.
 
What I do is GIVE my price to dealerships. I don't waste time taking to salesmen. I go directly the the managers via the interent. That is why I always get what I want...my price. I am picking up an 08 TL w/ NAVI tonight for 31,600. All it took was one simple email stating my price and terms.
#8721 of 9310
Re: My Price in Ohio [xtabi] by willis3
Jan 17, 2008 (2:25 pm)
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Replying to: xtabi (Jan 17, 2008 12:15 pm)

If CarMax will give you more money than you paid for the car, let me know and I'll go and do the same thing.
#8722 of 9310
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by humblecoder
Jan 17, 2008 (7:38 pm)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

You wanted no games. The salesperson gave you a low price without any games. Then you chide him for giving you a low price without any games. What am I missing here?
#8723 of 9310
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by humblecoder
Jan 17, 2008 (7:53 pm)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

ME: Well you've been very helpful so far. I'm stuck between you and Sierra Acura right now. All the other dealers around here have agreed to match or beat your price, and they've all disclosed their extras so now I can really get this deal anywhere. Is there anything you can offer that would help me decide to buy from your dealership? I want to do this Wednesday night after work.
 
 I read your quote again more closely. After reading it again, I am even more confused by your bad attitude.
 
I know you say that you were looking for the salesperson to sell themselves or the dealership, but you didn't really explain it that clearly in your email. Your statement now I can really get this deal anywhere followed by Is there anything you can offer that would help me decide to buy from your dealership? implies that you are looking for something of "monetary" value to sweeten the deal.
The salesperson was just doing what you had asked.
 
Then when you get all indignant at him for doing EXACTLY WHAT YOU HAD ASKED to close the deal, he is upset and understandably so. Perhaps he should have been a little more diplomatic in his response; however, I totally sympathize with him.
 
In fact, after reading your story, I'd be MORE inclined to visit the dealership in question since it seems like they will go to great lengths to close deals.
#8724 of 9310
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by chirocat
Jan 17, 2008 (9:48 pm)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

That's a shame. I guess I am lucky that I didn't have to deal with that kind of stuff. In the Dallas/Fort Worth area we have 4 Acura dealers, one is just a couple miles from my house and one is close to my business. I got a no-BS quote on the first day from a dealer about 25 minutes from my house, it turned out to be the lowest price quote by about $3000! 2 of the dealers wouldn't even give me quote online. Not only did this place have the best price, and the car I wanted, they had great service. Even the salesman (internet manager) was great, he was the most knowledgeable salesman I have talked to (with respect to the TL-S). I have no regrets at all, I love my 08 TL-S more each day and the dealer continues to back up their first impression. I expected better service than the Honda dealers and got it, it's a shame there are some less professional Acura dealers. BTW, one Honda dealer and salesman stood out. They were in west Fort Worth and offered a much better experience than the other Honda dealers, almost Acura level. (just thought I would throw that in . So if anyone is looking for an Acura in the DFW area, head towards Texas Stadium, if you know what I mean. If you want the internet managers name and number, just ask and I will send it.
#8725 of 9310
Re: Negitive Experience at 101 West in Calabasas, CA. [nickyk] by madmanmoo
Jan 18, 2008 (9:19 am)
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Replying to: nickyk (Jan 17, 2008 9:41 am)

Here's my two cents.
 
Neither the buyer or salesperson come off looking good in this. If pricing really wasn't the main reason for buying from a dealership, then you should have started out with that objective in your first contact. Instead, you chose to discuss price first.
 
I have no idea what exactly you were looking for, but what you're asking sounds condescending and rude to the salesman. You want him to hold your hand? Give you a backrub? Promise that he'll always be true to you? You're buying a car for crying out loud.
 
And let's be honest, you're not a luxury buyer. You're buying an Acura. Spend $50k+ and then you might start getting some royal treatment. Or buy a vehicle that you have to pay sticker for because of the demand. Until then, you're buying a Honda with a different badge on it.
 
-moo
#8726 of 9310
Re: Negitive Experience at 101 West in Calabasas, CA. [chirocat] by madmanmoo
Jan 18, 2008 (9:23 am)
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Replying to: chirocat (Jan 17, 2008 9:48 pm)

Again, the main focus here is on pricing with an offhand remark about great service. I have no doubt that the dealership she was talking to had great service as well. That's where the real money is made.
 
For whatever reason, she is talking herself out of buying a vehicle. It just sounds like cold feet to me.
 
-moo
#8727 of 9310
New Jersey Dealers - Acura TL 2008 by comeath2003
Jan 18, 2008 (11:54 am)
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Can anyone let me know of a acura dealer in NNJ with competitive pricing. I look a bit and the best deal i've had so far is $32000 for a 2008 Model w/Nav
 
thks.

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