Last post on Dec 25, 2012 at 11:19 AM
You are in the Mercedes-Benz E-Class
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Mercedes-Benz E-Class, Sedan, Wagon
#14 of 1173 2003 E 500 The worst MBZ I have owned!
Aug 10, 2003 (1:35 pm)
I too am having the same electronic problems that have been mentioned (Gateway, etc.) Friday, my left stoplight malfunctioned and the entire assembly (LED) had to be replaced. My biggest complaint has been the rattles and noises, not just the SBC brake pump but sunroof, dashboard and seat noises. I have had my seat frame replaced twice. I have owned ten MBZ cars and have always been satisfied. This one was one of the first in So. CA. (Sept. 2002). I have 7,000 mi. and have contacted MBZ. in an attempt to get out of my lease or replace the car. If you were a early buyer of this model, you were told that the GPS system would be available in Jan. 2003 but has you all know it is not and cannot be added to cars that were not shipped from the factory with GPS as original equipment.
What a tragedy for Mercedes to produce their best selling car with one with so many design and quality problems! Next time you really want to get upset, turn the AC on and on a hot day stand outside the car...it sounds like a helicopter under the hood. They went to a single fan this year vs. the two stage from previous models.
#15 of 1173 Alarm system problem
Aug 12, 2003 (6:45 am)
Just bought a 2003 E500. After activating the Tele-aid, I started to get calls from MB response center that the alarm had activated, one of these calls came when then the car was parked in my garage. When I went out to the garage, sure enough the lights were flashing, but no audio from the horn.
After 10 calls within the first 2 days of owning the car, I returned it to the dealer for service. The dealer was able to locate the problem, it's a module that the alarm system is connected to. The service advisor said the module is back ordered, and didn't know when it would arrive. There must be a big demand for these modules. 7 days later I'm still waiting.
I'm longing for my 2001 C320 that I traded in. Never had any problems with it. It's sad to see that MB continues to have quality control problems with its vehicles.....
#16 of 1173 2003 E500 Wet Roads
Sep 06, 2003 (4:01 am)
Has anyone had a problem driving through puddles in a rainstorm and having the car pull hard. It seems as though the low profile tires make driving in the rain a little hairy. Has anyone changed tires yet. Are their any great rain tires for this car?
#17 of 1173 E320 2001 problems and service
Sep 06, 2003 (10:01 pm)
Recently had first B service at 21.7K miles. There were a bunch of little problems that detracted from enjoying the car perfectly.
1. The readio volume control on the console would sometimes not work...the control on the steering wheel always worked. They replaced the radion. It appears to work okay now.
2. A rear window would not always work with express up. They said that it could not be reproduced and did nothing.
3. I complained about a drive train resonance that could be felt on smooth roads at around 65 MPH within the first 4 miles from cold start. They replaced a broken mount on a crossmember support. This fixed the problem and has reduced the background noise when driving significantly.
4. Cruise control would down shift when going down a slope to hold the speed, but would not up shift when coming to a level. They made some adjustments but did not fix the problem.
Other item: Break pads remaining on front 70% on the rear 80%. Seems that we may get close to 40K miles on the front pads.
#18 of 1173 RE: E320 2001 problems and service
Sep 08, 2003 (6:50 am)
Regarding #2 in your problem. Try reset windows with your key. I had a same problem with my 2002 E320 and my dealer showed me how to fix. Aim your key to your driver side handle. When you press unlock, all the windows should scroll down and press lock to scroll up all the windows. After you did this, see if you will have the same problem. In my case, that fixed the problem and dealer told me that this problem occurs when your on board computer goes 'out of sync'. Hope this help!
#19 of 1173 Alignment & Tire problems
Sep 12, 2003 (1:54 pm)
2003 E320 Sport, 8000 miles - My issue is chronic out of alignment and shimmy with car pulling to the right after two balances and alignments. This last one they returned to me with 5 lbs less pressure in the left tire to correct - pretty shady stuff. My salesman says the Continental tires are "crap" and that I need MB to replace them. Have a call into Service Manager.
Have also noticed (just once) the lopsided parking situation once that someone mentioned. Other than my issues, I feel pretty lucky compared to the rest of you.
Shame on me for not doing my homework but with MB I thought I was safe - lesson learned.
Sep 13, 2003 (6:12 am)
The dealer *might* be right. Tires are not perfect and I've had some pretty bad ones over the years that have needed to be replaced. If the balancing requires more than 1.5 or 2 ounces of weights, chances are that the tire is causing most of your problem; it might be out of round. Take the car to a top notch independent suspension/tire shop and have them check the tire/wheel combination. Ask them to check the roundness of the tires as well as the wheels. I even had a bad wheel a few years back that had to be replaced after trying 4 different shops to get it balanced properly. And it was my MB dealer who caught the bad wheel. So they aren't all bad..!!
FWIW, my 96 E320 holds it's alignment for years at a time and that's driving around New England's SMOOTH roads..!!
#21 of 1173 2003 E , pulling, brake noise, audio, dead battery
Sep 13, 2003 (5:34 pm)
Pulling in the steering can be caused by Caster arm bushings failing in the front end.
In the wet the car may pull to one side for no reason because the new electronic braking has no physical connection between your foot and the brakes. A computer makes assumptions and applies the brakes individually for each wheel and is sometimes wrong.( When the computer or pump fails you're in for a wild time!)
The brake pump makes noises always ( a droning noise after every four brake applies and when opening a door). The fix almost works!
The squeak noise can be caused by air in the lines. A brake bleed is a slight fix. The BOU (where the master cylinder used to be) may need to be replaced with an updated part.
The audio problems are almost fixed now. The Head unit must be software flashed to a newer version, and the audio gateway must also flashed. Ask the dealership for printouts of the before and after software versions.
If you go out of town for more than ten days on any MB you may come back to a dead battery due to the current draw of the alarm. If you park in a secure location it may be better not to lock your car as it seems to prvent dead batteries.
If you get Tele-aid warnings you may just need a new instrument cluster, or a central gateway.
Cars are getting to be just like microsoft software, sometimes they work great, and sometimes they #$%^$$#%#%
#22 of 1173 IT BECOMES CLEAR
Sep 17, 2003 (11:40 am)
All these problems are understood once you realize that CHRYSLER has convinced DAM-MBZ to make the E class the new DE SOTO
#23 of 1173 Response to Radio Shutdowns II
Sep 20, 2003 (9:20 am)
I have had the exact problems with My E500. They couldn't reproduce the problem, so Mercedes didn't authorize any resolution. The strange break noise was initially fixed with a damper in the break line. After the fix, the noise was still present, but much quieter. Now the noise is completely gone. Since I first drove the car from the show room, I was getting an SOS Defective message on my display center. At first, Mercedes was aware of the problem, but did not have a fix. When I took the car in for service because of the crackling noise, they replaced my instrument cluster to deal with the SOS defective problem. I have not had another occurance of the cracking and sizzling noise since the first occurance.
This is my 3rd Mercedes since I started buying them in 1999. I had a 1999 E320 that never required any problem fix. A 1999 ML320 that had a couple of problems over the 3.5 years of ownership. Now this 2003 E500. I'm not sure that I will buy another Mercedes. My first experience's were good. Mercedes knew how to fix their cars. Now.. Mercedes (I'm talking about the company, not my dealer service) is looking incompetent at diagnosing and fixing their own cars. What pity.. The Icon of most auto buffs is now at the bottom of the heap.. Dreaming of this car would be a nightmare!