Last post on Sep 30, 2013 at 4:14 PM
You are in the Subaru Legacy & Outback
What is this discussion about?
Subaru, Subaru Legacy, Subaru Outback, Sedan, Wagon
Your Community Leaders are ateixeira and rsholland.
#6594 of 10838 Purchased New Outback- Having 2nd thoughts.
Feb 25, 2005 (11:01 pm)
I purchased a 2005 Outback XT in November to replace
my leased 2002 Saab Aero Wagon. I test drove every station wagon in the $30K price range available at the time and thought the Subaru was the best.
I have only driven the car 800 miles since I purchased it and already I am staring to think about a replacement car. A few of my dislikes are the gas mileage, jerky shifting transmission, lack of steering wheel audio controls, lack of rear hatch release from inside the car, lack of power seat memory and no satellite radio or MP3 option. I didn't think these things would bother me as much as they have. I have a 2004 Nissan Murano that has more features, gets better gas mileage, is more comfortable to be in and cost just about the same amount . I almost wish I would have gotten a second one of those.
I guess the real kicker for me has been the poor dealer service. The day after purchasing the car I noticed that there was a large defect in the drivers door glass that was only visible during the day. The dealer ordered the replacement glass and installed it two weeks later. When I went to pick up the car I was shocked to see that they ripped up the vinyl on the door panel and scratched all the silver plastic. They apologized and ordered a new door panel. About four weeks later I had the new door panel installed. This time when I went to pick up the car I noticed that the replacement panel they ordered was cloth and not leather like the rest of the door panels. Again they apologized and said a new door panel would be ordered. I called four weeks later to find out that the second door panel was never ordered as promised.
Here we are almost four months later and I just now have an appointment to get the second replacement door panel installed. I think the entire experience has been crappy and that is making owning the car even less enjoyable.
I have my eye on the 2006 VW Passat Wagon. I will probably loss my shirt trading the Outback in after only a year but I think that is what will likely happen. If Subaru wants to play in the near luxury market I think they will need to make some serious improvements.
#6595 of 10838 Re: Purchased New Outback- Having 2nd thoughts. [antrow]
Feb 26, 2005 (5:15 am)
Sorry to hear about your troubles.
But if you want a trouble free car and good dealer service, you should stay away from VW!!!
BTW: I don't understand about the latch release. The latch unlocks when you unlock the doors, what else do you need?
#6596 of 10838 Re: Purchased New Outback- Having 2nd thoughts. [antrow]
Feb 26, 2005 (5:48 am)
The Passat 2006 wagon is a delayed release. AFAIK it will be in dealer stock about one year from now. AND why would you go down-market in reliability? I traded a Passat W8 wagon for a Legacy H-6 VDC wagon in November of last year after multiple electrical failures that were disabling in nature. These failures were in addition to the bad coils recall.
Sorry to hear about the less-than-competent Subaru dealer.
Feb 26, 2005 (6:58 am)
Glad to hear about the performance of the VDC system.
Mileage will improve as it breaks in, 800 miles is way too green to be any indication of what you'll be getting, say, at 15k miles.
Feb 26, 2005 (7:09 am)
Juice and anyone else -
What kind of mileage should I be expecting on a broken in XT? I've got about 1500 miles on mine. When do you think it should be properly 'broken in' from a mileage standpoint?
Antrow - sorry about your idiotic dealer.
#6599 of 10838 Re: VDC [ateixeira]
Feb 26, 2005 (9:31 am)
I would be interested to hear how many people get improved mileage as their vehicles break in. I have never had a vehicles mileage change as it breaks in.
#6600 of 10838 Re: Purchased New Outback- Having 2nd thoughts. [antrow]
Feb 26, 2005 (9:37 am)
complain to SoA about the dealer & move on to next dealer.
It seems like your problem was with the dealer & not the product.
I really doubt you can buy Murano with all these features at same price as XT LTd.
#6601 of 10838 Re: VDC Experience [snowbird]
Feb 26, 2005 (3:00 pm)
I purchased my VDC in July 2005. I currently have 16,500 miles on the car and am riding on factory tires. I have read the complaints on the OEM tires, but I really have not had a problem. I find the best weapon for snow driving is the manual mode on the automatic transmission. This feature allows me to truly control traction. The nice thing is that when I fail, I am now confident that the VDC system takes care of it! I spend more time driving on snow covered pavement than dry during the winter. I have owned numerous Ford Explorers and a Honda Pilot over the past 10 years. This is by far the best snow driving car of the bunch! The Pilot was the worst. It got great mileage, actually better than the Subaru, but the "automatic" 4WD was sketchy in the challenging conditions. I much prefer full time AWD. My V8 Explorer had full time AWD too, and I would say that it performed better than the traditional 4WD version.
For my VDC tires, I do not intend to replace them until I start to have trouble. I will most likely replace them with a Michelin equivalent when the time comes.
#6602 of 10838 Re: Purchased New Outback- Having 2nd thoughts. [sweet_subie]
Feb 26, 2005 (3:07 pm)
I will complain to SOA if they can't get the door fixed this coming week. You are most likely correct about the dealer being a big part of the issue and we do have another close to our home that I will try for future service. Still I think the product could use some improvment in content considering it's near luxury price.
As for the Murano, I purchased my 2004 SL AWD with the premium package that including Leather, Bose and Xneon for $31,300 and I paid $30,300 for the Outback XT premium automatic. I think the extra $1K on the Murano was well spent considering it has way more features.
As for the other post regarding the VW Passat, you all are right, VW has a bad reputation and that is why I didn't even test drive the 2005 Passat when I was shopping for a replacement wagon. I even told the sales girl at our local Mega lot that had the Saab, Subarus and VWs that I would consider one because I don't want a car that is in the shop more the on the road. But here I am running back and forth with the Subaru. I think the pictures of the 2006 Passat in this months car magazines had me foaming at the mouth from a design perspective.
#6603 of 10838 Re: Purchased New Outback- Having 2nd thoughts. [antrow]
Feb 26, 2005 (3:12 pm)
Sorry to hear that you are unhappy with your new purchase. A couple things to consider...
1. If you find the XT Turbo to jerky, you may prefer the H6 model. As fun as I found the XT to drive, I decided on the H6 because I felt it was a more comfortable driving car.
2. Satellite Radio. I have been a XM user now for nearly 4-years (I participated in the San Diego test market in 2001). I had a reputable auto audio installer put it in my 2005 Outback. If it is professionally installed, it works and looks as good as a factory product. Cost has really come down too. My new gear cost about $150 and $100 for installation, much less than in 2001.
3. Gas mileage. A couple things to consider when comparing the gas mileage of your Outback to the Murano. My last car was a Honda Pilot, which has a similar AWD system as the Murano. The Murano is not full time AWD, it is part time. The good news is that this results in car-like MPG when the road are dry. The problem comes when the car senses slip and shifts in and out of AWD. I found this with the Pilot to result in poor performance, which is why after 2 years I made a change. My MPG on the Pilot was actually as good if not better than the Outback. However, in poor driving conditions, the MPG was terrible. This "part-time" sensing AWD system is a great compromise if you do not do a lot of poor weather driving. I found it to be unacceptable and unpredictable. So if MPG is your main concern, you may prefer a FWD with part-time AWD. I have a 2005 Outback VDC. I average 22-25 on the highway (with a Thule box)and 23-27 (without the box) and 18-20 around town. I also find that when my speed hits 75MPH and above, my mileage drops off real fast.
Give your Subaru a chance, you may end up liking it better than you think. If these other things are more important to you, get something you like.