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Subaru Legacy/Outback 2005+

10758 messages,  Last post on Nov 14, 2009 at 1:16 PM

You are in the Subaru Legacy & Outback Forum. Your Host is kcram

What is this discussion about? Subaru, Subaru Legacy, Subaru Outback, Sedan, Wagon




Your Community Leaders are ateixeira and rsholland.


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#10750 of 10758
Re: 2005+ head gasket "new design"? [lilengineerboy] by jposton
Nov 10, 2009 (11:05 am)
Reply

Replying to: lilengineerboy (Apr 20, 2009 6:00 pm)

Make that 3. I just got diagnosed with the head gasket problem. No symptoms, just in for an oil change. The dealer wants over $2300 for the head gasket repair and timing belt. I have a 2005 Outback with 109,000 miles. I am the original owner and faithfully took it to the dealer for oil changes since it was included in my purchase deal. Any options besides giving the dealer $2300 of my hard earned cash? I have purchased a new car every 5 years and have never had a major repair like this with Chevy, Dodge, or Toyota.
#10751 of 10758
Re: 2005+ head gasket "new design"? [jposton] by ateixeira
Nov 10, 2009 (11:15 am)
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Replying to: jposton (Nov 10, 2009 11:05 am)

Sorry to hear that, that's not common on an 05 either.
 
Call 800-SUBARU3 and ask if they can help out at all, but be nice. 109k miles is a whole lot.
#10752 of 10758
Re: 2005+ head gasket "new design"? [jposton] by 2005outback
Nov 10, 2009 (11:16 am)
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Replying to: jposton (Nov 10, 2009 11:05 am)

Make that 4. The same thing happened to me in March 09, had to get towed to the dealership. They wanted $3000 just for the head gasket and cylinder. I asked them if Subaru would pay for it and he said he didn't know. I called Subaru corporate and opened a ticket. The next day the dealership called and said they were paying for all but $250 courtesy charge. Each dealership has a certain amount of $$ allotted for these types of things. I suggest asking them to help. Mine also is a 2005 and had about $80K when it happened. A lot of people feel that bullying people at a dealership is going to get them somewhere. They are people too just trying to make a living so my advise is to not get upset and they might help you out. Good luck.
#10753 of 10758
Re: 2005+ head gasket "new design"? [jposton] by samiam_68
Nov 10, 2009 (11:19 am)
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Replying to: jposton (Nov 10, 2009 11:05 am)

Call Subaru customer service and explain your situation. Since your car is relatively new and properly maintained, they might be able to work something out for you.
 
1-800-SUBARU3 (1-800-782-2783)
#10754 of 10758
Re: 2005+ head gasket "new design"? [samiam_68] by jposton
Nov 11, 2009 (1:08 pm)
Reply

Replying to: samiam_68 (Nov 10, 2009 11:19 am)

Called Subaru (I was extremely nice and polite) and they said they would not help me at all with the repair cost. I am extremely disappointed with this company. I know the car is over 100,000 but it is all highway in about 4 years. Researching the problem, it looks like they have had this head gasket problem for many years and they have still not resolved it.
#10755 of 10758
Re: 2005+ head gasket "new design"? [jposton] by priggly
Nov 11, 2009 (5:13 pm)
Reply

Replying to: jposton (Nov 11, 2009 1:08 pm)

My head gasket went at 140,000 miles on my 1997 Outback which had been maintained by the book. Cost me $CDN7,000 for a whole new engine at an authorized Subaru dealer's. Subaru did not contribute one thin dime to the repair. Also they did not even provide me a courtesy car for the time I was without mine.
 
I have come to the conclusion that Subaru engines are unreliable. Look at the Forester XT (and Outback XT) turbo engines imploding in '08 and '09. And the head gasket problem was supposed to afflict the '96 to '98 Outbacks but obviously involves other years, too.
#10756 of 10758
Re: 2005+ head gasket "new design"? [jposton] by samiam_68
Nov 12, 2009 (10:45 am)
Reply

Replying to: jposton (Nov 11, 2009 1:08 pm)

It's tough to get assistance when the car has 100K+ miles on it. Shame on Subaru, though, for not offering any concessions since they know quite well that their engines are very susceptible to head gasket failures.
 
I would shop for an independent mechanic - they might be able to do much better on price. I wouldn't give your dealer any more business since he is being unsympathetic and not at all helpful to a loyal customer.
#10757 of 10758
Re: 2005+ head gasket "new design"? [samiam_68] by ateixeira
Nov 13, 2009 (9:29 am)
Reply

Replying to: samiam_68 (Nov 12, 2009 10:45 am)

You'd be lucky to get 140k out of many other manufacturers' cars.
#10758 of 10758
Re: 2005+ head gasket "new design"? [jposton] by bpeebles
Nov 14, 2009 (1:16 pm)
Reply

Replying to: jposton (Nov 11, 2009 1:08 pm)

COMMONN NOW!!
 
Even the diety-like Hondas and known to blow head-gaskets. I had to replace (at my cost) the head-gasket TWICE in a honda Civic. This was BEFORE 90K miles.
 
When all the antifreeze blows out tailpipe on the highway at -10F... it makes quite a steam-show!! Everyone behind you backs WAYYY off when their windshield suddenly gets covered with slimy antifreeze.
 
The O2 sensors died a couple weeks after that....I suspect they dont like getting coverd with antifreeze either.
 
You are really expecting too much and are being unreasonably harsh on Subaru.

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