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Sedans Suzuki Verona Suzuki Verona
1822 messages, Last post on Nov 15, 2009 at 9:38 PM
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I have a 2004 Suzki Verona S that was given to me from my mother. I'm 19 years old and this is my first car. I received it in 2007 as a gift during my junior year of high school. It currently has 60,800 miles. So far the things that has had to be replaced are: - Faulty transmission at around 17,000 miles replaced under warranty - Cylinders were misfiring and was repaired at around 42,000 miles - I hit a curb and ruined the front bearings, had those replaced at 52,000 miles Other than those, only regular maintenance has been performed. From what I have read in these forums, my Verona seems to be one of the only few that runs the way it should. My car definitely isn't as bad as the posts on here suggest. I suppose I got lucky  . Now at about 61,000 miles its time for the 60,000 mile service interval. I called the dealer and they said the price is $489! Ouch. As you could imagine, at 19 years old, that is a lot of cash coming out of my pocket. So my question is is there anywhere else that I could go to get my car serviced for less? Are there any certified places that can service my car properly? And would it void my powertrain warranty if I serviced it there? I thought about PepBoys or Tire Kingdom, but they don't even carry the oil filter for my car any longer, so I'm not too sure. Any input would be appreciated 
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Replying to: evergreen (Jun 11, 2009 3:56 pm) We bought a Suzuki Verona 2004 used from a car dealership in madras Oregon in Feb 2008. The car was sold as is. We were told by the salesman that the car was serviced regularly and that it had never showed any mechanical issues. His pitch included that Suzuki offered a 7 year 100,000 mile power train warranty and that goes with the car regardless of how many owners it was to have.(this is also stated on their website  http://www.suzukiauto.com/owners/warranty.php?r=top A fully transferable, zero-dollar deductible 100,000-mile/7-year power train limited warranty on all new vehicles sold after August 1, 2002. •Duration - Suzuki's power train limited warranty covers 100,000 miles or 7 years, whichever comes first. •Transferable - The power train warranty can be transferred from owner to owner, adding value at the time of resale or trade-in. •Deductible - There is no deductible, so Suzuki owners won't have an out-of-pocket expense. Their pitch was very convincing. We put $1000.00 down and rolled over our 2004 dodge intrepid..... Which was serviced regularly and had absolutely nothing wrong. We simply wanted a car with premium preferred features that would lower our payments. The dealership assisted us by getting us refinanced in the Suzuki. To this day they have yet to give all the paperwork that we signed, although we have call them several times. We received some. With in a short time I would say about a month the check engine light would come on and we returned to the dealership and they reset the light. In May of 2008 the car died and protesting with the dealership they sent a tow truck to tow the truck to the dealership. Their dealership where their mechanics looked at the car. They returned the car to us with in 24 or so hours the car was having problems again, we took the car over to the dealership again this time they gave us a courtesy car and transferred the car to a bigger dealership in bend Oregon where the car had prior to us had all its service done at. They looked over the car and changed the battery and returned the car to us. We moved from central Oregon to Beaver ton in August. In about a month or so of living here we started having problems again we called the dealership again they told us to take it to the closes Suzuki dealership. We did that dealership we bought the car from refused to help any more after Suzuki dealership told them amount the car may cost. We had car serviced twice at the glad stone Suzuki in Milwaukee Oregon. Over this last year we have been in contact several times in connection to the problems we are having with this car. Oct 24th 2009 the car became completely undriveable. The car while driving on the hwy 217 went from 58 miles down to 20 miles per hour with no power and unable to be driven any longer. We drove the car with flashers on and our entire family in the vehicle to shoulder of the road. My husband being a tow truck driver was able to get it tow to their lot and their mechanic ran a diagnoses and after reading original codes changed the plugs, clean throttle body and changed out upstream O2 sensor and checked the coils. He checked the oil, coolant for traces for carbon. He them tried to test drive the vehicle , same situation occurred no power. We called the Gladstone Suzuki dealership and spoke to them several time throughout week discussing situation with them. My husband work mechanic said do to the codes being thrown he suggested that Suzuki look at the vehicle. We called on Wednesday again Speaking to the shop manager again about this car. He said that if we can get the car there he have the mechanics look at it again. On Thursday morning my husband towed the car to Gladstone Suzuki. Later that day we called to see if they had been able to look at the car, in fact they did it wasn't good they felt the engine was bad and had a call into the Suzuki corp back east to find out about replacing engine on power train warranty. They would not hear anything back until Friday from Suzuki. We called on Friday afternoon about 2 pm to find out if they had heard back. Suzuki is telling them to drop oil pan and pull valve cover to inspect for sludge any traces void warranty and charge us for all service rendered and to come....Our problem not theirs. This will happen on Monday. We have spoken to three mechanics about this and about the situation with the car. They have advised us to contact a lawyer that the likely hood due to the cars mechanical issues that we have been pleading with the dealership (S) about might have caused something beyond what our servicing the vehicle would of caused. Suzuki is looking for a reason. On Monday they will be dropping the pan and pulling the valve cover we have told them that my husband will be present at this time and will be taking pictures. We will have pictures reviewed by several professionals mechanics..... pending the outcome of what they do or say on Monday....
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Replying to: 04koreanvin (Oct 31, 2009 9:39 pm) That said, some folks have had serious problems with their Veronas. Many haven't been happy with their dealer's response and that is unfortunate. Suzuki has even bought back some cars from unhappy owners but they might not be doing that anymore because of the age of the cars. I doubt if any lemon laws would apply to a 5 year old car, either. My suggestion would be to keep applying pressure on the Suzuki dealer and even Suzuki headquarters if necessary. The dealer in Madras is not a Suzuki dealer so there is nothing he can do, but any Suzuki dealer should be willing to do warranty work. I used to live in Milwaukie and Oregon City but I have never had any dealings with the Suzuki dealer there. Just keep the heat on them and good luck. Post an update when things get settled. |
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Replying to: 04koreanvin (Oct 31, 2009 9:39 pm) Ask to see the email and, if necessary send your own email to Suzuki USA asking for clarification. I would be surprised to find any any after a few thousand miles with zero trace of sludge. Sludge can build up easily under some conditions of short-trip driving, and especially in cold weather months. You may recall that Toyota had a major sludge problem with some of its Camry engines just a few years ago. After initially trying to blame owners, it conceded that the engine design might be a contributing factor and later announced that it had made engine modifications. The Verona may be more prone than most engines to sludge because it has an abnormally larger oil capacity relative to the engine displacement. Larger oil capacity require more time to warm up, thus increasing the percentage of operating time during which the oil is below normal operating temperatures. |
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Replying to: evergreen (Jun 11, 2009 3:56 pm)
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Replying to: mickeysgal (Nov 05, 2009 9:58 am)
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Replying to: evergreen (Nov 05, 2009 6:31 pm)
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Replying to: mickeysgal (Nov 07, 2009 5:58 pm) Also, the cylinders are not something you replace. Cylinders are just holes in the block that provide a space for the pistons to travel. In a major overhaul, those holes would be re-bored and you would need a lot of other new parts to make it all run again. So the question you need to ask yourself is whether it is better to spend $8500 to get the motor overhauled or something less to get an entirely new engine. A new engine should last longer than an overhauled engine, too.
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Replying to: evergreen (Nov 08, 2009 10:07 am) The part that really got me is the customer sevice center in california and the dealer had two different stories as to why my car was being rejected and they wouldn't help us. We have recently found a used engine (see I asked about a new engine that was $10,500) to put in the vehilce for a hell of a lot less money then that. We are thinking about doing that and selling it. But how do I not feel guilty of selling the piece of shit? I don't know. It is kind of a catch 22. |
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Replying to: 2124dolphin (Apr 23, 2009 3:52 pm)
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