Last post on Apr 12, 2013 at 1:21 AM
You are in the Suzuki Verona
What is this discussion about?
Suzuki Verona, Sedan
Apr 15, 2008 (9:34 am)
I don't believe everyone is saying Suzuki produces nothing but junk. But when it comes to the 2004 Verona they completely got it wrong. Are any of you other Verona owners aware of the fact that Suzuki did not design or build the first Vehicle that carries the name Verona. Suzuki purchased Daewoo from GM and the Verona was a model designed by Daewoo, I'm not sure but I think it was called the Leganza when Daewoo built it. I have read that the engine in the Verona which was designed by Daewoo was not engineered to run on a fuel that contains ethanol. Well as you all know or should, you can not buy fuel in America that does not have at least 10% ethanol. Running this engine on a fuel that contains ethanol causes extreme build-up, I read that is ten to fifteen times worse than a normal engine. I bought a 2004 Verona in 2007 it only had 37,000 miles on it. The car run fine and sounded fine for the first few days. Then it started making noise in the top end of the engine and then in another couple of days the lower end of the engine started making noise. I have worked on car engines sense I was eleven years old and I can tell you what is making most engine noises. I knew that what the Service Manager and the Service Rep that came out were telling me was a lie. I was told that this engine was suppose to make that noise and that there was nothing wrong with the engine. I was told this engine has what they call self adjusting cam gears and the ticking noise I was hearing coming from the top of the motor is suppose to quit after about ten seconds. The only thing is, is it wasn't quitting and they all swore they could not hear the rod bearing knocking in the lower end of the engine. Finally after six or seven months I got them to agree to replace all the working parts in the top of the engine and they said they replaced the short block, which as I understand is the outer casing of the lower end of the engine and the crank, pistons, rods, rod bearings, and rod caps. I think Suzuki trains there techs to be liars because even though I was told that this work was done the engine still makes the same noise it made before I took it in to have them work on it. The ticking and clattering up top and the rod bearing is still knocking. So I ask anyone that might read this, is it possible to replace all the parts that Suzuki claims to have replaced and an engine still make all the noise it made before repair. I personally say no to this and I have had plenty of experience rebuilding engines to know that a gasoline engine would never be designed to make the noise that a diesel engine makes. A gasoline engine is designed to run as tight as possible. I have had the vehicle in now seven times, the last time just being a couple of weeks ago and they could not hear the engine making noise and they could not feel the transmission lurching and slipping, and I took it to another dealership to see if they would be honest. Guess what, they are as bad of liars as the other people in the other service department. It seems to me that Suzuki is aware of the problems that are there when it comes to the Verona and they wish to ignore them and to make people go through hell getting something done about getting the proper repairs done to fix their vehicles. They have demonstrated a lack of concern that the engine has been the cause of accidents and that peoples lives are at risk every time they climb behind the wheel of their vehicles. So I ask whoever reads this if you are as upset with Suzuki as I am and are tired putting up with their lies and crap then would you be willing to join me in a class action against Suzuki. I have already alerted the Attorney General in California ( where Suzuki has its corporate Office ) and I have alerted The Attorney General here in my home state, Texas. I have filed a complaint with the Better Business Bureau in California also and I have contacted channel 8's investigative team and I have contacted a columnist called the Watchdog for the Star Telegram here in Ft Worth. I really cant afford to hire an Attorney to handle this matter so I am doing what I can to force Suzuki to either buy back all 2004 Verona's or to be willing to replace the engines and transmissions in the ones owned by unhappy customers. Wont you please join me in this battle and maybe we can win the war. Contact me by e-mail at looneyfrtwrthatt.net.
#1734 of 1855 bye bye verona
Apr 20, 2008 (7:03 am)
Hey, that was a great post by rainman. I must admit, I never experienced the engine noise on mine. The transverse inline 6 cylinder was a great design and in my opinion, well executed. The engine has roots from Porsche, as I have been told.
Anyway, I was in a town called Verona New Jersey last week. They say the car is named after the town in Italy, written about by Shakespeare, you know, Two Gentlemen from Verona. Well, after 4 years of ownership, I must say this car is based more on NJ than Italy. Not that this is necessary bad, just that it reflects the "ordinary" nature of the car. While my 04 EX has served me well for 4 years, it is now time to depart our ways. With the 3 yr 36K warranty well expired, I have my doubts if this is the car I want to continue to have as my sole source of conveyance.
For those of you who have ready my posts, I thank you for your time. I have steadfastly defended the car against the long list of gripes and harsh complaints. Mind you, I still like the car, and will miss it. But here are the factors / annoyances that led up to my decision. Problems never quite resolved: turn signals do not cancel after turning; the steering wheel audio controls that never get it right; volume up acts as mute; seek acts like mode; mode turns the darn thing off, etc. The abs warning lite which has again re-appeared. And while I was perfectly willing to live with this, last week for some strange reason at a long red light, the engine decided to stall. And despite the long line of honking horns, it took about 2 minutes to re-start. Problem has not returned, but when will it happen next? On the freeway? All of these concerns, but most importantly, living without a warranty (other than the 7-70K powertrain) led me to the painful decision that it's time to move on. I guess you might say that my confidence in this vehicle, wearing thin as time went on, has dropped to an unacceptable level.
Thanks to all, and I wish you all the best with your Veronas.
#1735 of 1855 Re: If you only knew [rainman357]
Apr 21, 2008 (5:57 pm)
Hey rainman, sorry to hear about your situation. From my 66 years of experience, I have found that owners of most any defective product can be satisfied with appropiate customer service. My 04 EX has always run great but the dealer found an issue with the motor on two occasions last year and replaced the engine twice. I was given a free rental car, etc. and I never spent a penney so I am a happy customer. I have heard of cases where Suzuki has repurchased a person's Verona and you could probably do some searching on this forum to get the info. If the local dealer isn't doing his job, you should be able to find somebody up the food chain to deal with your problems. If you let them know you are researching the possibility of a law suit, that may light a fire under a lazy ass. I am not a mechanic but, if your engine noise is imperceptible to the dealer, you should take it to a neutral mechanic and get a second opinion. That would give you a little more ammo in your argument with Suzuki. Another idea would be to just let things get worse so there would be no question about whether there was a problem. If there really is a problem with the bearings, pistons, etc., it is only going to get worse and should soon get bad enough so that anyone would recognize that there is a real problem that needs to be addressed.
#1736 of 1855 Re: If you only knew [rainman357]
Apr 28, 2008 (11:24 am)
Although I no longer have that piece of appliance called the Verona, I can honestly say I felt your pain rainman!! I had to check back on this forum to see if Suzuki remedied the stalling issue and, sadly, I see they haven't. And being that Verona has been obsolete for 2 years now I would be shocked if someone in corporate is actually worried about it. I agree with everything you said except for two points. One, no matter who designed this car (GM, Daewoo, GMDAT, etc.) Suzuki has the sole responsibility of finding a resolution. As I said before, you can blame other manufacturers all you want but it's Suzuki's emblem on the front grill. And two, the 'ethanol theory' has been proven not to be the cause of the engine problems (also, the ' bad O2 sensor theory', the 'bad header theory', the 'bad ECM theory', etc. etc. have also been debunked). All those issues were checked both by the dealership and the corporate Suzuki district manager and deemed not to be the cause from my personal experience and others. The fact that they did not know the cause and were willing to blow over $20k in parts, labor and rental cars rather than buy back the car was what reinforced me to get a "lemon-law" lawyer.......and I detest lawyers but I had the car a year with 13 times in the shop. It's up to you to choose your next course of action but you must be feeling that, presently, Suzuki is just "pacifying" you without fixing the actual problem and leaving you with that uneasy feeling that eventually they're going to label the problem "out of warranty" thereby making you pay for all future repairs. Just to let you know, your present course of action in trying to get everyone on-board for a class action suit or complaint hasn't been successful in the past; it not from a lack of effort, it's just that there aren't that many Veronas that were made, let alone sold, to show up as a blip on anyone's radar screen. And you compound that with current owners who are not having problems with their Veronas, the disgruntled owners become fewer. The only advice I can give is to get the Suzuki district manager involved first; seondly, check your State's lemon laws, some States state that the auto manufacturer pays for the lawyer fees when you win the judgement. If litigation looks promising remember that Suzuki will no longer contact you directly once lawyers get involved. From the few people that have done this (including me) Suzuki usually (not always) buys the car back before any litigation was set to appear in court. All it took was a letter from a lawyer with statement of intent of litigation. Oh, and one more thing, make sure you have all the copies of the work done on your car, if not
request tell the dealership you want back copies!! Good luck!
#1738 of 1855 Re: If you only knew [rainman357]
May 03, 2008 (12:32 pm)
Suzuki are buying these cars back if you are the first owner they will give you every penny you paid the bank for the car and pay it of and pay your lawyer fees 30 to 60 days its very easy call a lawyer these cars are junk everything you wrote i whent threw i have had the head replaced 3 times then the short block problems still was there lawyer had case closed in 1 month 30 to 60 days ill get my check every dollar i have in the car paid 14,5 for it but ive paid the bank a little over 16, so far there giveing it all back it was easy do not try to fix this car it just screws up again and again you pay the lawer nothing all free to you no money out of pocket jgoogle limonlaw i have 30,000 miles on the car and have had it 4 years it was easy
#1739 of 1855 Re: If you only knew [grounded]
May 26, 2008 (8:16 pm)
They are replacing the engine in my Verona right now but I've been thinking about contacting the home office to see what can be done. Do I have to get a lawyer to get them to purchase my car back, or can I just contact Suzuki and tell them this is what I want them to do?
#1740 of 1855 Front Brakes locked up!!
Jun 19, 2008 (1:58 pm)
i just finished installing new brakes on my 04 verona and it drives fine for about 30 minutes and after the 30 minutes both front brakes lock up and make it impossible to move i've already replaced both calipers and brake hoses and the abs light is not on any help would be appreciated
Jun 23, 2008 (8:43 pm)
hey verona owners i have the same experience like every owners have the engine ligts on,but guess what,i solve that problem al ready how?i tok my verona to my mechanic and he told me if i put gas whit the engine on,and i told him yes,and he told me thats the reason the engine ligts is on ,and he shut the engine ligt off whit hes computer.and guess what he was rigth,every time i go to the gas station i turn the engine off before i put gas on my verona,and the engine ligth never come on any more,oh and he told me thats the reason the oxigen sensor go bad when you put gas when the engine is on, that many verona owners have that problem.another thing i notice when i star my verona in the mornig the car make a noise like nocking in the engine head and like 3 minutes later when the car get warm the noise go away , my opinion i think that the oil take to long to lubricated the whole engine,so i dont recomend to run the verona when is cold is better to whait in to the car get warm, thats maybe the reason that many verona owners complaint that they have to replace the engine head in their verona maybe they run the car cold .my verona have 78000mil,and no major problem yet,this is my experience,and it work on my verona, good luck verona owners.willy11206aol.com