Last post on Oct 17, 2013 at 4:16 AM
You are in the Suzuki Verona
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Suzuki Verona, Sedan
#1615 of 1859 Stalling at 1100 miles!
Apr 23, 2007 (9:36 am)
I bought a new 2006 Verona with 17 miles on it in March 2007. At 1,100 miles the engine light came on followed by the engine jerking on the highway and engine stalling at complete stops. The dealership refunded my money only after I got my finance company involved. The finance company had not cut a check for the dealership yet and threatened not to if the dealership sold me a non-working car. And then I come across this forum and others!! My God, I thought I bought just a rare bad apple but now I read that I didn't. I guess I'm lucky this happened so early. I think I would have been more enraged than I already am if this happened to me at 20k miles or, worse, after 36k miles. If the Verona was supposed to be their flagship then I feel sorry not just for their 'victims' but for the Suzuki Corporation.
#1616 of 1859 2005 verona with endless repairs
May 01, 2007 (4:49 pm)
I have a 2005 Verona that has visited the dealership at least 8-10 times over the course of 2 years. I too have experienced many of the problems that others have shared through this forum: irratic idoling, loss/surge power, gas pedal vibrating underfoot, stalling, etc. I have had the car in at least one other time for the above problems. Recently the problem has become much worse. I am headed once again to the dealership. Before I do so, any suggestions for a frustrated Verona owner? At 28,000 miles, I am closing in to the completion of the 36,000 warranty.
Should I get the Suzuki regional rep involved now? How do I track down the total cost of repairs to date that have been completed under warranty? Should I be pushing for an extended warranty now?
As I said, closing in on 36,000 miles fast and after reading this forum am very concerned. Advice welcome.
May 01, 2007 (6:32 pm)
Well in my case it has been the same thing for the last four times to the dealer. They had it for 3 weeks last time. they changed the catalytic converter and oxygen sensors this last time. So far so good. I do think if you had that many problems to get them involved it really sucks that I spend most of my time waiting for my new car to be fixed. I have almost 7000 miles on it and I have had it for 16 months. Good luck and check out the lemon laws in your state for what you have to do. It takes months here in Washington.
#1618 of 1859 Re: 2005 verona with endless repairs [pasuk]
May 01, 2007 (8:25 pm)
pasuk, first thing you should do is get your hands on every repair bill involved with the car. The service department should have gave you a copy each trip--whether or not they fixed anything. If you didn't retain go back and ask for a copy of each, at the minimum a printout of the repair history. Don't take excuses if they resist, the most important thing is that you show proof you are taking care of your car. Secondly, if the service department can't fix your stalling issues, get a Suzuki rep on the phone--(800)934-0934. Being that stalling is a bonified safety issue, you have every right to get them involved right here and now. Third, bone up on your State's Lemon Law for worst case scenarios, Suzuki replacing,buying back or repaying you for their "appliance" is very, very rare. And lastly, when you do take it in, do it when the car is solidly acting up. If problem is sporadic and the car plays "nice" in front of the mechanic, they are not going to do anything and then you're sent on your merry way stuck driving around nervously waiting for the next tantrum. From one unlucky '05 Verona owner to another the only other advice I can give is: Good luck! I'm going through the same thing after 13 repair visits and I only owned the car for 11 months.
#1619 of 1859 Re: Getting nervous about all the negative postings! [lmartel]
May 01, 2007 (9:28 pm)
Why can't Suzuki figure it out? Imartel, I have a theory (albeit, a cynical paranoid one) about Suzuki Corporation and the Verona line. It starts with:
GM buys bankrupt Daewoo and it's plants. GM wants to make good on it's Daewoo investment so it decides to relaunch one of Daewoo's bankrupt designs--the Verona. GM has a 20% stake in Suzuki, inturn, GM suggests(?) Suzuki slap their emblem on the Verona. Suzuki agrees but never asks why GM doesn't use theirs (hmmm). Many quality issues, poor safety ratings and poor marketing strategies later, Suzuki loses face because of the Verona. Suzuki tells the world that Veronas are not really Suzukis but Daewoos and should not be considered as part of their good standing. GM lowers their ownership of Suzuki down from 20% to 3%, but they call it "restructuring" instead of "leaving Suzuki holding the bag". Suzuki now feels they are left holding the bag. But Suzuki is shrewd and makes lemonade out of lemons [excuse the pun Verona owners]. Suzuki realizes that GM is now powerless over them and they can do anything they want with the Verona. Suzuki promptly displays "Verona replacements" at every Asian and European auto show(hmm)and promises this version will have more luxury, power and cupholders. Suzuki cries "Sike!" and promptly shoves it under the rug. They vow never to make a sedan for 3 years. For good measure, Suzuki makes sure not to mention Verona in any of their Annual Reports. Besides, who would remember a poor selling car with quality problems that wasn't marketed and only had a run of 2.3 years. Problem solved, almost. Apparently there were some
witnesses customers that bought some. Suzuki designs a "Just Smile & Nod" strategy for handling these owners' complaints. And why should Suzuki worry, in their eyes they didn't sell enough Veronas for a class action lawsuit (hint), let alone a full recall (hint, hint!).
#1620 of 1859 Re: 2005 verona with endless repairs [blkbob]
May 03, 2007 (4:55 am)
Thanks so much for your advice! I have kept each service invoice to date. I just hate that I feel the invoice doesn't always truly reflect the issues I have reported. I feel my service department is very good at making me look like an idiot! The invoice sometimes states "Customer complains of idoling problems" and never reflects the 8 other issues I have indicated to the service department. I'm hoping this won't hurt my case.
Next steps are to research the Lemon Laws and contact a service rep.
#1621 of 1859 Re: 2005 verona with endless repairs [pasuk]
May 03, 2007 (9:22 am)
well my dealer did the same thing but the last time I brought it in I told the lady at the desk that this was the 4th time for the same thing at it was a safety issue and I wanted that to reflect in the work order and it is in there so the other sheets might not say that but this last one does.
#1622 of 1859 passenger door handle
May 07, 2007 (3:41 pm)
Anyone experience their passenger interior door handle (pull) with a "peeling" finish? The correct look is for a satin black /soft-to-touch feeling handle. Due to routine use, along with heat / cold / and oils from one's skin, the finish has worn off in an irregular pattern. Is there a Suzuki update campaign covering this? Have not yet spoken to the dealer. Driver doesn't get a handle so it's not an issue; also backseat & rear doors never get used, so handles still look brand new. IMO, it's mostly a cosmetic issue, not a big deal.
May 09, 2007 (1:58 pm)
I have an 05 Verona and overall, I love the car. It's silky smooth and I haven't had any of the mechanical issues that others on here have had. But recently have had suspension issues. The right front strut mount went bad causing a bad knock in the front end. At 45000 miles, I am out of my 36k bumper to bumper but the dealership fixed it for me at no charge. Then last week, the left rear starting sounding like it was coming apart. I took in to have it looked at and most of the bolts on the lower suspension were loose and had to be retorqued. They charged me for that! Oh well. Like I said, overall I'm pleased and I have to be. I couldn't get a decent trade on this if I wanted to so we're stuck with it until it's paid for or wrecked.
May 16, 2007 (10:02 pm)
Well my wife was antsy so we traded the Verona today and bought an 07 Grand Vitara. Yes, we got bent over with negative equity but thankfully, with all the incentives offered on the GV, it covered just about all of that. I have to admit, a weight feels like it has been lifted off of my shoulders. I loved that car and will miss it but feel better about not having to worry about it. I might pick one up in a couple of years to use for a work driver. They should be really cheap by then.