Last post on Oct 17, 2013 at 4:16 AM
You are in the Suzuki Verona
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Suzuki Verona, Sedan
Aug 25, 2005 (9:48 am)
Our early-production 2004 Verona now has just under 27,000 miles, including one long summer trip from Oregon to Georgia and back. I have mixed reactions to the car. It has been very reliable in mechanical terms. An early idling instability was permanently cured by redoing the chip. Dealer service was very poor. The repair disabled the radio and the service desk manager tried to convince me to take the car home and repair the radio myself. The dealer then agreed to repair the radio but it has never worked well since.
The engine has a slight vibration at idle that would be very acceptable in an older four cylinder car but is a surprise in a modern inline six cylinder engine. At any other RPM the engine is very smooth, though quite audible at high RPM. Theengine has a slight clicking sound at idle which is unusual. All our previous cars have had quiet idling engines. The sound has neither improved over time nor gotten much worse.
The looks of the car continue to please and the leather upholstery shows no sign of wear. Body fit and finish are excellent. The white paint does chip easily and I have purchased touch up paint to correct these flaws.
Fuel economy is poor overall. Our best mileage was on one stretch of our trip where we obtained 27 MPG. Normally, suburban driving is less than 20 MPG and often near 18.
The greatest flaw in our car is a poorly developed transmission. Although a five speed automatic would be nice, there are far better four speed automatics than in the Verona. the chief design blunder seems to be an inablility to apply throttle without an immediate downshift. The result is that the engine is often at at higher RPM than is truly needed for a modest acceleration. Earlier upshifts under light throttle and less-eager downshifts would significantly improve fuel economy, reduce engine sound, and contribute to a more serene driving experience.
There is a notable contrast between the Suzuki Verona and the Hyundai Sonata. The Sonata makers are aggressively pursuing product improvement and customer satisfaction. The Verona product managers appear to have given up.
#1337 of 1859 Re: Experience [marvinlee]
Aug 25, 2005 (2:40 pm)
. "The Verona product managers appear to have given up."
Yes, it's too bad....the Verona IS a pleasing car to look at. It would appear that one's money would be better spent elsewhere....even if you get slightly less equipment.
#1338 of 1859 Re: Experience [marvinlee]
Aug 26, 2005 (4:53 am)
I would go to the dealer about the clicking noise, it might be the same issue I had with the lifters knocking. I had a vibration at idle with that sound and had very poor gas mileage, took it to the dealer and went out with a tech, and they found that they had to replace the head on it.
#1339 of 1859 TSB ON VERONA LIFTERS
Aug 26, 2005 (4:59 am)
I finally got my car back from the dealer, Suzuki rushed the part from Korea so they did not have to refund me a car payment. Warranty work costed Suzuki almost 2,400.00 to replace the head. I have had the car for about 3 days now, no knocking, no vibration or rough running at idle, it actually is running like when I bought it, very smooth. This was a nightmare, they had my car for three weeks, the dealer never called me, I had to call them to check on vehicle, and I only called 2 times over the three weeks and the service person named Carol was a total BI***. I drive mostly highway and before the head repalcement I was only getting 22 MPG on the highway, I hope it goes up now that the engine is running correctly. We will see.
#1340 of 1859 Higher problems than industry average for Suzuki
Aug 26, 2005 (9:45 pm)
The J.D. Power study measures problems reported by auto buyers after the first 90 days of ownership. Suzuki had 151 problems per 100 vehicles in this years study, up from 149 last year. The industry average was 118. This DOES NOT INCLUDE the Verona, with only 12,874 sold-the number was considered too small for sampling.
Aug 29, 2005 (12:49 pm)
Hello everybody, I realize how much I care for my Verona now that I may not have her anymore. I left her at my office Friday afternoon and took a company SUV since I had company business Monday morning which woul require some light hauling, not really thinking that Katrina woul be as bad as it was.Well my office is in New Orleans and live in Baton Rouge.As from what I can get from news reports, the area where my car is is under 7-10' of water.The worst part is they are not letting anybody back into New Orleans right away. I sure wish I had her back right now lifter tap and all. If it is under water, I think it would have to be totalled.I wouldn't want a repaired car that has been submerged for several days. Do any of you think they would try to repair it? Sad day on the Gulf Coast.
#1342 of 1859 Re: Katrina [nace818]
Aug 29, 2005 (5:06 pm)
I don't think they like to repair flood damage on a car. Hopefully, you will get a nice settlement and can buy another car of your choice.
#1343 of 1859 Re: Katrina [chuck1]
Sep 02, 2005 (4:00 pm)
Hello all, Well I got lucky, Our office parking lot was one of the few unflooded places in New Orleans, so the Verona was O.K. The only trouble I had was getting her out I had to drive some water that really wasn't that deep. The problem I am having now is that the dealer I bought it from, who was supposed to fix the lifter tap (which has gotten really bad,embarassing really), was hit pretty hard. I don't know when they will be back in business. I took it to the Baton Rouge dealer and they said that since the original service department had not done the work properly Suzuki may not want to pay for the service twice. I can't keep driving it because they said it me leave me on the side of the road. We will have to see if Suzuki come through for me and allows Baton Rouge to do the repair this time. This is a national disaster and I would hope they would allow me to have my car repaired at the only dealer I now have access to. I'll let you know.
#1344 of 1859 Re: Katrina [nace818]
Sep 07, 2005 (9:21 am)
Well guys, I really appreciate Suzuki now. They are allowing the Baton Rouge dealer to correct the work of the original service department even though they are probably paying twice for the same thing. But I guess under normal circumstances they woul have me me go back to the first dealer for the re-fix. One thing is different though,this dealer is replacing the cylinder head.They feel this will solve any future problems. I sure hope so. Talk to you guys later.
Sep 08, 2005 (10:36 am)
I think these problems with the valves is all due to using the incorrect grade of oil. Suzuki dealerships were incorrectly using 10W oil for oil changes which is not correct. Make sure that you only use 5W30 oil in your veronas. I suspect the heavier oil was not properly reaching the valves.