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Cadillac DTS, Automotive News, Sedan
#550 of 896 YES THE CRUISE ON MY 2004 DEVILLE WAS DEFECTIVE
Aug 14, 2007 (8:02 pm)
When my 2006 DTS was in the dealership overnight for the fourth electrical problem, I was given the same model for a loaner as my 2004, Deville, same cruise buttons, same system. The difference was that this cruise system worked like the cruise system in every other car I have owned, push the button and the cruise sets within a mile or two of the set speed. My 2004 Deville, unlike any other car I have ever owned would lose up to six miles an hour before setting. Some car companies want to build their reputation by blaming the owner rather than their own inability to diagnose and fix a defect. The same thing is now happening with the 2006 DTS in that they have had the car in the shop four times each time saying that the problem is corrected only to happen again. I believe that improved diagnostics and improved build quality are the key to a better Cadillac. I also strongly believe that Cadillac and its employees can do better in the diagnostics area and initial build quality.
#551 of 896 Re: 1 Year Update [robw64]
Aug 14, 2007 (9:19 pm)
Thanks very much for sharing all this information at the site. It is much more helpful to have owner experience posts
like yours to help resolve problems. Do you have a good dealership service department? Are you satisfied with their work? With the problems on both my 2004 and 2006 Cadillacs I've had to work with more than one dealer service department to try to resolve problems. I am still not sure that the electrical failures issue is resolved. Fortunately, I keep my cars an average of three years and bought the 2006 new so I will have a full four years of complete coverage, reading your post it looks like I may need it. Unless I have better results in the future this may be my last Cadillac. I also like the car but expect better in build quality and service department competance.
#552 of 896 Re: YES THE CRUISE ON MY 2004 DEVILLE WAS DEFECTIVE [bremertong]
Aug 15, 2007 (6:23 am)
Something you need to understand is that Cadillac does not own the dealerships and the dealership employees are not Cadillac employees. Diagnosing problems is up to the dealership, however, Cadillac does send out representativies from time to time. As I recall, your dealership asked you to come in with your 2004 when such representative was visiting and you refused.
Also as I recall, your cruise control problems with the 2004 only occurred part of the time, so I think you are jumping to conclusions regarding whether the loaner did or did not have the same problem. Your story about just how the cruise control did or did not work has shifted.
#553 of 896 Re: 1 Year Update [robw64]
Aug 15, 2007 (6:29 am)
Are you certain that it is the tires and not the road? I do know that some FWD GM cars are very difficult to get balanced. I have not experienced this with my 95 Riviera, 98 Aurora or 2002 Seville, so I am not able to help. My 2002 Seville went about 60,000 miles on the factory balancing. I never had them re-balanced while I owned the car, I just rotated the tires (myself) every 7-8,000 miles.
#554 of 896 Re: 1 Year Update [sls002]
Aug 15, 2007 (6:46 am)
I'll be in the market in a few months, and the DTS has been #1 on my list of possibilities. I must say that having followed these boards for a while, I am becomming nervous about it. Having said that, I must tell you that I'm coming out of a Lexus ES330. I can't wait for the lease to be up. The transmission lag is terrible and is an accident waiting to happen, the seats are much firmer than my previous domestics and make more stops on trips with a bad back a must, the memory seats don't remember for long etc. So if you're looking for the "Cadillac ride", I don't think you'll find it with Lexus unless you move up to the LS, which is in another price category. So what to do? I guess there are no easy answers!
#555 of 896 Re: 1 Year Update [beardie]
Aug 15, 2007 (7:22 am)
All I can say is that my 2002 Seville was a very good car, only one problem fixed under warranty. My 2007 SRX, with a six speed transmission is very responsive. J. D. Power rates Lexus at the top for quality and have for some time. I know a lot of people complain about how bad GM cars are, or domestics in general. I have found my GM cars to be reasonably good, but then I do not expect zero defects as some do, and I let the service department do what they need to, to get things fixed. The biggest problem was with my 1995 Riviera, when they could not figure out that the gasket was leaking around the supercharger. The factory came to their rescue though, and this was a new problem that had just surfaced, so the fix was a better gasket, which never failed while I had the car.
What I do not like about the DTS is the aging 4 speed transmission, and the aging northstar engine. My SRX has a newer version of the northstar with VVT and does not seem to use as much oil. I think that both the Lucerne and DTS are the last big FWD cars that GM will build. I think both will be replaced by RWD platforms in a few years (around 2010).
#556 of 896 THE CRUISE CONTROL ON 2004 DEVILLE WAS DEFECTIVE
Aug 15, 2007 (10:20 pm)
After four visits to two dealerships I declined any further efforts by Cadillac on something they could not diagnose or fix. THE CRUISE ON THE 2004 CADILLAC DEVILLE WAS DEFECTIVE AND AFTER FOUR VISITS USED AS IT WAS!!! Can you guess who will reply to this post even though they have no answers that are worth posting here???
#557 of 896 Re: 1 Year Update [beardie]
Aug 17, 2007 (3:34 pm)
These posts about problems on the 2006/2007 DTS's are bothersome. I have an '03 Deville with 56,000 miles (a Program Car I bought in Jan.'04 with 30k miles) that has required virtually nothing in warranty repairs except for a wind noise around the rear passenger window. Everything works perfectly and there is no oil usage between oil changes. I'm just about relegated to buying a new Avalon vice another Program Cadillac next year. Resale value is far better and I rented one for a 1,000 mile trip in Florida last year. Lots of wind and road noise but plenty of room, much more impressive interior than the DTS, and great gas mileage -constantly over 30 MPG on the road. I'm going to be using the next Cadillac for around town driving as well as trips. I'm selling my 2006 Impala -seats are horrible and anything over about an hour hurts my back. I can drive the Cadillac all day and walk upright when I get out. Does anyone on this forum have a 2006 or 7 DTS which has NOT had problems? The LS Lexus costs too much -used or new - and there is no dealer closer than 100 miles so that's out. The Town Car has huge discounts but is an antiquated design. I actually like FWD. Hopefully someone will come up with a positive recommendation for a DTS. Doesn't look good thus far from what I've read.
#558 of 896 Re: 1 Year Update [dispencer2]
Aug 17, 2007 (10:16 pm)
Your post raises very relevant questions and the type a prospective buyer should be asking in choosing a car. It is still to early for me to decide whether I am satisfied with my 2006 DTS but I can say that if I continue to have the type of problems I've had so far (posted at this forum) I will also go to Avalon, Lexus or Mercedes for my next car. As you may be aware I also own a Lincoln Town Car which in my opinion is one of the most underrated cars on the market. I like the Avalon very much and think you should definitely consider it in making your choice. Dealers try to minimize the problems with first model years but it may be that if you choose a DTS it would be better to buy a 2007 which of course is the second model year for the nameplate.
While DTS is similar to Deville there are enough differences that it is fair to say that the 2006 DTS is a new model. One of the disappointments for me has been the poor gas mileage I get on the DTS vs the 2004 Deville: about 26 avg highway and 20 around town on DTS and over 29 on the highway and 21.5 around town for the 2004 Deville. If I can answer any other specific questions regarding my own experience with these two cars please post here and will try to help you make a choice that will satisfy you. Best wishes.
#559 of 896 Re: 1 Year Update [bremertong]
Aug 18, 2007 (6:45 pm)
I get around 28-31 on the road in the Deville. I knew that the DTS was a little less. We don't do a lot of trips -it is far cheaper to fly most places -but I've enjoyed the ones I've taken in the Cadillac. There is another option -I may just keep it beyond the warranty period (10/08). It is only worth about $10,000 now anyway - I doubt that it will depreciate much more in a year or two. It has been so trouble free that I hate to get rid of it and gamble on something else.I won't keep it more than 100k though. I will look at the Town Car as well as the Avalon. Town Cars are so heavily discounted that you can buy a new one for the price of a program DTS and I might just do it. How does your Town Car ride as compared to the DTS? How are the seats in the Town Car? I'm definately steering clear of a Mercedes. The reliability has been awful. I had enough experience with an Audi to never buy another German car.