Last post on Nov 07, 2013 at 4:11 PM
You are in the GMC Yukon
What is this discussion about?
GMC Yukon Denali, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#900 of 1099 I'm SO frustrated!
Mar 22, 2011 (8:20 am)
I am the product of a GM family. My ENTIRE family has worked or is working (thank goodness) for GM. I married into a Ford family. I am losing my mind....my beloved YUKON is nothing but torture for me. I am tired of defending my love for GM products. GM is not giving me any ammunition to fight with. My 2008 GMC Yukon XL has been in the shop so many times that I can't remember them all. My current problems.... Wheel bearing was loose... the lower ball joints need replaced... front differential is getting replaced....rear rotors need replaced...rear window defroster wiring needs sautered AGAIN (the 3rd time, including the last time when they REPLACED the entire window....to fix it). My DVD/CD player draws constant power. So much so that it has drained my battery. They replaced my DVD/CD player and it still spins even though there is no CD/DVD in it. My strikers on my driver and passenger door handles have been replaced. And last, but not least the drivers side door hinge needs constant oil or it makes a horrible grinding noise. Now, come on..... how can I keep up the my car is better than your car fight...with all of these problems?????? I'm ready to jump ship....only like I said.... I need some new ammo.... oh wait...I forgot the BEST one. My security system wasn't working.... I would push the button.... ASSUME it was locking my doors, but guess what???? It wasn't. You could beep the beeper, and still my doors were unlocked!!!
#901 of 1099 Re: I'm SO frustrated! [2008yukonxl]
Mar 22, 2011 (9:33 am)
After I typed this...I remembered one more "biggie". My liftgate door wouldn't lift. That was wonderful during softball playoffs last summer!! Crawling thru my entire vehicle with muddy cleats to retrieve equipment. YIPPEE!!!! The dealership fixed that after my 3rd trip.... took 3 because of course they never had a problem with it working for them!!! haha!
#902 of 1099 Re: I'm SO frustrated! [2008yukonxl]
Mar 25, 2011 (5:40 am)
I’m sorry to hear about the concerns you’re having with your Yukon. If you could please email me your VIN, mileage, involved dealer and contact information, I’d like to look into this further for you.
GM Customer Service
#903 of 1099 Re: USB Issues [abucci]
Mar 25, 2011 (5:49 am)
I have read your question about the USB situation with your 2010 Yukon Denali. On page 4-94 of your owner’s manual you will find the following information:
USB Support-The U SB connector is located in the center console, and uses the USB 2.0 standard.
USB Supported Devices
. USB Flash Drives
. Portable USB Hard Drives
. Fifth generation or later iPod
. iPod nanos
. iPod touch
. iPod classic
Not all iPods and USB Drives are compatible with the USB port. Make sure the iPod has the latest firmware from Apple® for proper operation. iPod firmware can be updated using the latest iTunes® application. See www.apple.com/itunes. For help with identifying your iPod, go to: www.apple.com/support.
If the above information is not what you are seeking, I recommend to contact your local GMC dealership for further assistance if you have not done so already.
Michelle P., GM Customer Service (assisting Christina)
#904 of 1099 Re: I'm SO frustrated! [2008yukonxl]
Mar 26, 2011 (2:30 pm)
I believe that You're better off talking to the BBB. Just read through all the other posts. Seems to me that all the problems you have, and then some, come up again and again and again. Odd though that when I bring my Denali in, the dealer is so surprised. I get the same old "we've never heard of that issue". I too got a response from GMCUSTSVC. I sent them my info as requested. Good luck with that one. To me it seems that they want to procrastinate just long enough for your warranty to expire. I hope you didn't purchase the extended warrantee. I did on my 07 and they still found ways for me to pay. Forget E-Mails or phone calls. You have to go to the dealer again and again. Be articulate and loud. I don't mean yell, just be loud enough for others to hear. They'll want to take you into their office to discuss it further. Don't let them. Stay focused, non threatening loud, articulate and firm. Keep all your records and make sure they make note of everything you are having problems with. Good luck to you.
#905 of 1099 Re: I'm SO frustrated! [plprnt]
Mar 28, 2011 (5:27 am)
We bailed them out and the union, not the government. I myself own a 53k GMC piece of crap that is worth scrap. The American way has failed. Banks, Wall Street and Insurance are all in bed together with the Gov't as the current and past investigations revealed in every case. Their playing us like fools. Get a quality car from Japan and invest overseas and make them buy us back for the 50 years.
#906 of 1099 Re: I'm SO frustrated! [denaliking]
Mar 28, 2011 (6:12 am)
Know the feeling. I have '03 that is equal to your GMC product value!
Being 26/34 on the 3 yr. dependability rating is proven out with our experience.
Truly Professional Grade....for the novice!
#907 of 1099 Re: 2007 Yukon Keyless Entry [tharealest]
Mar 29, 2011 (8:30 am)
Has anyone figured this out on the 2001-2006 cars? My 2003 Denali keyless entry keeps going out.
#908 of 1099 Re: 2007 Yukon Keyless Entry [cantwontstop]
Mar 29, 2011 (12:49 pm)
My ('03) key fobs failed years ago! All of those options and we've been unlocking the doors with the key!
I refuse to give GMC a dime of my money. I'll trad in this thing very soon
#909 of 1099 Denali still working fine but service dept sucks
Mar 30, 2011 (5:24 am)
Sorry to hear that you all are having serious problems with your Denali's. I have an 04 with 145k, bought it brand new in 04. The vehicle had a few problems while still under warranty but the dealership corrected everything & it didn't cost me a penny. The folks in the service department at the dealership where I purchased the vehicle were true proffessionals that cared about customer satisfaction. I moved from the mid west to the east coast and had to have the vehicle serviced here, the only GMC dealership in town sucks their rates are over the top high and I honestly don't think that their mechanics know how to service their own vehicles. I have had to take the thing back several times because they didnt repair the vehicle properly and when I show up at the service dept they pretend that they cant find anything wrong. Overall the vehicle itself has been solid and dependable for the last seven years. But the service dept here sucks. I have contacted the service manager and GMC customer service, needless to say both are about as helpful as wings on a bullfrog. They just don't care. And people wonder why America is behind in industry