You are here: Forums SUVs GMC Yukon GMC Yukon and Yukon Denali Problems

GMC Yukon and Yukon Denali Problems

779 messages,  Last post on Oct 31, 2009 at 6:36 AM

You are in the GMC Yukon Forum. Your Hosts are steve_ & tidester

What is this discussion about? GMC Yukon Denali, SUV

Messages Page 7 of 78 1 ... 4 5 6 7 8 9 10 ... 78 Prev Next Last

Go To Msg # Search This Discussion

#61 of 779 transmission clunking by theham Nov 20, 2003 (1:44 pm)
I thought this is interesting. If GM considers the clunking normal then by the nature of a clunk it is not a smooth ride. How can GM consider a clunking transmission normal and at the same time market the yukon/denali/escalade to consumers as a smooth riding and agile vehicle(which it states in every GMC brochure). Also here is a link to the transmission used in the denali.   http://www.gm.com/automotive/gmpowertrain/transmissions/hydra/app- s/4l60.htm   Click the about link:   http://www.gm.com/automotive/gmpowertrain/transmissions/hydra/abo- ut/index.htm   And you will see this quote:   "Hydra-Matic transmissions have a long history of providing smooth shifting, reliable, and fun to drive automatic transmissions.   If you're driving a GM vehicle, chances are you're driving with with a Hydra-Matic transmission! Hydra-Matic transmissions are expertly integrated into each vehicle application for low maintenance and care-free driving. Hydra-Matic provides leading Shift Smoothness for all types of vehicles and driving needs. "   Once again highlighting smoothness. Isn't this false advertising. If GM wants to propose a smooth riding marketing pitch to attract consumers than dictate that clunks are normal, I propose this should fall under a false advertising lawsuit. Anyone else with these 3 vehicle variants should speak up there is power in numbers. Make GM actually live up to their claims or eat their words. Replies to this message: gmwrench (Oct 04, 2004 7:35 pm) antifreeeez (Jul 20, 2009 8:00 pm) jasonm2 (Jul 21, 2009 9:39 am) and 4 more... tmc3873 (May 23, 2005 7:39 am)
#62 of 779 Lemon Law vs. False Advertising by avolvofan Nov 21, 2003 (6:58 pm)
theham, you have a better shot at resolution from a lemon law perspective than pursuing a false advertising claim. I think that you should press the dealer on the transmission clunking - if they refuse to work on it, you are that much closer to being able to file a lemon law action. Just be sure to keep everything in writing. If a telephone call occurs, follow-up the call with a letter (keep a copy for your files) or e-mail to the caller that specifies what you understand the call was about and re-iterate your position that they have to fix a clunking transmission.
#63 of 779 denali by theham Nov 22, 2003 (10:28 am)
I got a call from the service shop last night and they are keeping the car until tuesday at least. I figured it was for fixing the transmissino but no mention of that yet still. Instead they ordered a new seat heater module and put it in and the seat heaters still dont work. Turns out I have some mess of a wiring problem that the tech doenst know how to fix and is on the phone with GM to try to figure it out.   I think it would be hilarious if a TSB comes out that says its normal for heated seats not to work.   FYI: Oh and here's a really good site someone put up for lemon law info and the process to follow.   http://agmlemon.freeservers.com/   At this point I have now driven a toyota coralla longer than my denali.   I can laugh about it but it sucks
#64 of 779 saga continues by theham Dec 04, 2003 (9:51 am)
Well I am driving my denali but still need to take it back to the shop for engine vibration. However you wouldn't believe the problems I had with where I bought it. I purchased the vehicle from Dave Smith Motors in kellogg idaho after someone recommended them to me. However it is a huge mistake to ever go to this dealer for a couple reasons. First off in most states you loose your state lemon law protection if not bought in your state. You can get the same deal at any car dealership if you are informed of invoice prices and walk out if they wont deal. Remember there are always other dealers. Also they are a huge volume dealer so once you buy a car from them they don't care about you at all. I have talked with them on the phone about my problem which you will read next and they basically say its not our problem.   now the real reason never to buy from dave smith motors. I got my denali back from the shop here in seattle and they fixed the seat heaters. However they said that Dave Smith Motors already tried to fix it but never did. Instead they broke a bunch of panels left parts panels and screws out of the vehicle and left everything unplugged. Bottom line they broke the vehicle and threw it back together so noone would notice then sold out the door. I have heard of people getting screwed on price by the dealer or getting a lemon because of manufacturing defects but never a new expensive vehicle being purposely proken by the dealer service shop then concealed and sold. Holy crap it doesnt get more fraudulent than this. The service shop in seattle called dave smith motors and they admitted to the problem and said they would pay the 50 bucks for extra missing parts that were not covered under GM warranty but said they would not pay the labor costs to the service shop. The seattle service shop showed me the clocked hours of the tech which just trying to figure out how to fix the wiring mess dave smith motors left and everything else to fix the seats was 8 hours. At anywhere from 50 to 90 an hour you can see that adds up to alot of money. In truth the seattle service shop could have tried to charge me because it was not warranty work but it was purposefull destruction of the vehicle that happened outside of manufacturing. But luckily they didnt and were really nice. So I will give a good grade Bob Bridge Pontiac GMC in Renton, WA.   To sum up if you go to dave smith motors and get screwed after reading this then it is your own fault.   Also they had to order a bunch of the exterior panels around the base of the seat because dave smith motors service shop scratched and cracked almost all of them. I didnt notice it until I got the vehicle back from the shop but it is bad. I am in shock that a dealer could have ever let this happen.
#65 of 779 the ham by orwoody Dec 04, 2003 (9:23 pm)
I hope that you have filed a complaint with the regional GM reps... Even GM keeps a close watch on their dealers as they can't afford such ill publicity. I once filled out one of GM's surveys on a new vehicle I bought. A few minor complaints and GM had the factory QA manager send me a letter and gave me a call.
#66 of 779 theham, ctd. by avolvofan Dec 04, 2003 (10:04 pm)
You got above and beyond the call service from Bob Bridge Pontiac GMC. Anytime a service shop eats $400 to $560 on another dealer's screw-up, you have a conscientous shop. I would stick with them (Bob Bridge) like glue.
#67 of 779 Yukon Denali Exhaust Noise by bigbadnin Dec 22, 2003 (11:43 am)
I just bought a 2003 Yukon Denali 1 month ago and the exhaust makes a horrible popping noise once the motor heats up. You can hear the noise when driving, at stop lights, and for up to 30 minutes after turning the engine off. This vehicle is used for business purposes and my customers give me funny looks and ask about it. The truck had 900 miles on it when I 1st took it in for service and they claim it's "operating as designed". I have been back twice since then for other needed repairs and they refuse to work on or even look at the exhaust issue. The truck now has 1400 miles on it and has needed a grocery list of things fixed but the exhaust is still the most troubling and what I notice EVERY time I drive it. They referred me to GMC Customer Service which was a joke and then to the BBB Autoline which I am waiting to hear back from. You kind of expect a little more when spending 50K on a truck. Anyone else have this problem? Any ideas?
#68 of 779 by Mr_Shiftright HOST Dec 22, 2003 (12:21 pm)
Sounds like a fuel mixture problem to me. Has the vehicle been sniffed after it warms up? Did it throw any codes from a scan?
#69 of 779 by alcan Dec 22, 2003 (12:28 pm)
Might be this:   Exhaust/Muffler Heat Shield Rattle, Popping Noise Under Vehicle (Install Heat Shield Retaining Straps On Muffler) #02-06-05-005B - (04/16/2003) Exhaust/Muffler Heat Shield Rattle, Popping Noise Under Vehicle (Install Heat Shield Retaining Straps On Muffler)   2002-2003 Cadillac Escalade, Escalade EXT   2000-2003 Chevrolet Silverado, Suburban   2002-2003 Chevrolet Avalanche   2000-2003 GMC Denali, Denali XL, Sierra, Yukon XL   2003 HUMMER H2   with 5.3L or 6.0L Gas Engine (VINs T, N, U -- RPOs LM7, LQ9, LQ4)   Except 1500 Series Models   This bulletin is being revised to add RPO LQ4 to the Models information. Please discard Corporate Bulletin 02-06-05-005A (Section 06 -- Engine/Propulsion System).   Condition Some customers may comment on a rattle/popping noise from under the vehicle.   Cause The separation of the muffler heat shield from the muffler may cause a rattle under the vehicle.   Correction Install two heat shield retaining straps, P/N 15164621, to the muffler and muffler heat shield. Follow the service procedure below to correct this concern.   Raise and support the vehicle. Install a retaining strap, P/N 15164621, around the front of the muffler and muffler heat shield as shown above. Pull the retaining strap tight with one hand and tighten the Allen head screw with the other hand. Tighten the Allen head screw on the retaining strap to 13.5 N·m (119 lb in). Repeat steps 2 and 3 on the rear of the muffler. Lower the vehicle.   Parts Information Part Number * Description * Qty   15164621 * Strap Asm-Exhaust Muffler Heat Shield * 2   Parts are currently available from GMSPO.
#70 of 779 Thanks Alcan by bigbadnin Dec 23, 2003 (12:00 pm)
The only problem is that GM and the dealer are standing behind the idea that it is a normal sound. The heat shield has been blamed for the problem as you wrote but with no one taking reponsibilty to fix it I have no other recourse. They will even admit that some do it more than others and most don't do it at all but this Yukon's noises are really bad! They are also claiming that GM has been working on a fix since 1999 and still don't have one. They can have it back for all I care. This is just one of too many problems for this truck and I don't have the energy to fight for them to work on it all the time. Time is money and this is already costing me a fortune.

Messages Page 7 of 78 1 ... 4 5 6 7 8 9 10 ... 78 Prev Next Last

Go To Msg # Search This Discussion

You are here: Forums SUVs GMC Yukon GMC Yukon and Yukon Denali Problems