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SUVs GMC Yukon GMC Yukon and Yukon Denali Problems
719 messages, Last post on Jul 02, 2009 at 5:21 PM
You are in the GMC Yukon Forum. Your Hosts are steve_ & tidester
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Has anyone had a rear hatch handle fail on the Yukon XL? I own a 2005 Yukon XL that was purchased in February, 2005. In August, 2006 the rear hatch handle failed for the first time. Since the vehicle had 46000 miles on it, it was not covered under warranty. At the time I paid for it. Fast forward to March 2007 and the same part failed again. Eight months later. GMC says that the replacement is not under warranty because the vehicle had 20000 miles since the last replacement. To have the same item fail twice in 25 months is unreasonable. For GMC not to pay for the replacement is unconsciouable. The handle in not subject to wear and tear based upon mileage. Certainly the item should not fail twice in 25 months. After the response by GMC's customer service, I'm done purchasing GM products. No more Corvettes, I've owned 4 of them. In addition, I've purchased 2 Camaro's, a Suburban, a Buick Ultra, a Blazer and a Beretta. Am I pissed off, certainly. |
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Replying to: bnr (Mar 17, 2007 6:07 am)
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Replying to: rsht (Mar 19, 2007 7:01 am) |
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I have had my red Denali for 3 weeks now. I have only 2000 miles on it and the paint is now chipping off. I have 8 areas on the vehicle...one on the hood (which I can understand), 3 on the driver quarter panel, 2 on the driver quarter panel and 2 on the rear driver quarter panel. There is also evidence of dirt UNDER the paint. I am assuming this will be chipping off too! We have went to the dealer and also contacted GM service dept. They suggest we go back to the dealer and let them break the factory paint and have a new paint job! The dealer noted to us that the dealership paint is not baked on like the factory and wouldn't suggest it. GM informed us that once the car leaves the factory it is no longer their problem!!!! I have had over 12 different GM vehicles and never had a paint problem. Has anyone else had paint issues with their Yukon? Thanks! wkav 
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Replying to: wkav (Apr 18, 2007 6:56 am) I had a peeling paint problem with my 1991 Chevy S10 that showed up several years after I bought it... GM admitted a problem with that paint color of that year and they paid for a complete repainting. However, because it wasn't safety, it wasn't an advertised recall. I had to go to the dealer and then call GM (the dealer first said "not covered", GM then tried for only a partial repaint, but finally a got a better dealer behind me who got authorization for a full repaint). I was pretty happy with this as that vehicle was already out-of-warranty.
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Replying to: kimdvm1 (Apr 22, 2007 8:10 am) They eventually break through in a small star shape and start to rust. The dealer I took it to told me it looked like paint pop and called in the GM rep to review it. The rep denied any claim since the vehicle is out of warranty 84,000 km and I am left with the prospect of paying $2500 for a complete paint strip and redo. This will be my last GMC after over 20 years of GMC ownership. It is no wonder GMC is being overtaken by Toyota with their bad quality and poor customer warranty for a problem that is obviously caused by a poor factory paint system. |
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Replying to: ewaldman (Apr 11, 2007 7:46 am) |
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Replying to: wkav (Apr 18, 2007 6:56 am) |
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Replying to: tommy00 (Feb 20, 2006 3:27 pm) Lee |
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Replying to: rhonda2 (Jul 02, 2005 11:04 pm)
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