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GMC Yukon and Yukon Denali Problems

779 messages,  Last post on Oct 31, 2009 at 6:36 AM

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What is this discussion about? GMC Yukon Denali, SUV

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#31 of 779 Contract redo, ctd. by avolvofan Sep 06, 2003 (10:13 pm)
Do you like the truck? (Most important question, because it determines how to proceed....)   Presumming the answer is yes, then you may be able to press for a "negotiated" re-signing along the lines that swschrad describes above. If the answer is no, then they have to return your down payment if the truck is returned. They may ask for some sort of depreciation charge to reflect the use of the truck, but I personally would let them attempt to convince a judge why they should be entitled to an injury on top of their insult.
#32 of 779 contract redo by hawk248 Sep 07, 2003 (6:13 am)
I've asked them to submit in writing why the contract should be re-done. They have refused and are insisting that I come into their office and discuss.   I do not want to go to their "office" and get pressured by the entire dealership staff into another contract. That would mean that I have two contracts for the same truck. And I do not want that.   I have reviewed the contract many times. There is no mathematicaly errors. Everything is spelled out clearly and when I signed the contract I was told what the payments would be. I do not think GMAC is rejecting the deal either , because essentially thay want me to take a bigger loan for a higher monthly payment.   The reasons that have given sofar on the phone range from miscalculation on sales tax, GMAC rejecting the deal, "please save my job..." and finally "we will recover the vehicle".   I have no problem dealing with them, but I can not take their word of mouth. I have to protect myself and therfore need in writing what their issue is.
#33 of 779 Contract redo, again by avolvofan Sep 07, 2003 (11:14 am)
You are probably at the point of investing some money with an attorney. Have the attorney be your interface regarding the contract. You might even be able to keep the original deal if all the requirements for a deal are in place. I agree that it is starting to sound a bit fishy.
#34 of 779 BBB Victory by lemondenali Sep 08, 2003 (7:42 am)
"Lemon Denali" is not a flavor; rather, it is a SUV made by GMC. I recently won an arbitration at the BBB which GM vigorously defended. The problem was intermittent stalling. It was in and out of the dealer on multiple occasions. They denied the problem existed, despite 5 affidavits and a videotape. My research uncovered numerous instances of power failure on this model (2001), all which were reported to the DOT. The GMC East Coast service representative (Daniel Perkins) testified that this model had no prior problems. When confronted with the documents showing the contrary, his face reddened, he began stumbling over his words, and resorted to calling my wife a liar. I guess this is GMC customer commitment to quality. Arbitrator found in our favor and GMC was require to buy back the car.   To the extent anyone has this intermittent power problem, I offer you sympathy, good luck and my research.
#35 of 779 juice22 re. BBB Victory by avolvofan Sep 08, 2003 (8:45 am)
As lemondenali points out above, the BBB process can work. And, based on lemondenali's experience, GM had to buy back the truck. While it may appear to be frustrating to have to take your truck in for yet another trip to be fixed, this should be the last time.
#36 of 779 avolvofan - BBB Issue - Any feedback welcome!!!! by juice22 Sep 11, 2003 (8:36 pm)
Avolvofan   I am cautious to allow GM to work on my truck for the 5th time because of the latest TSB out on the Denali’s regarding noisy drive trains. This is what the TSB says to do:   Diagnose the truck as having a noisy drive train. Then order a “SPECIALTY TUNED DRIVE SHAFTS” for the front and rear of the vehicle. The side note on the TSB says “DO NOT ORDER EXTRA DRIVESHAFTS TO HAVE IN INVENTORY”. PLEASE tell me that NO ONE on this message board agrees that this is the proper way to fix a noisy drive train. I have friends that have Denali’s/Escalades that DO NOT make the noises that mine does. This is only going to cover up a problem for failure down the road. I own a 2001 Camaro SS that I had Richmond 4.10 gears (Richmond is the noisiest gears on the market) installed and it makes less noise than my luxury SUV. Seems as if there is a problem with this situation. GM got the arbitrator to award in their favor by confusing her with tons of TSBs that DID NOT relate to the problems with my truck. I think that trick is called “Smoke and Mirrors”   Let me know what you think!   Thanks!
#37 of 779 BBB again by avolvofan Sep 13, 2003 (3:21 am)
juice22, if memory serves, you were in arbitration for three major items: 1. Drivetrain noise, 2. Flickering lights, and 3. Transmission shift hesitation.   If installing specially tuned driveshafts solves the drivetrain noise issue, why not do it? GM still must fix the other two problems. This is not a situation where if you try hard, but don't succeed, you still get to pass. If the specially tuned driveshafts do not solve the problem, then your case gets even stronger. (Both in front of the arbitrator as well as in front of a judge.)   If GM is able to fix everything (doubtful), you should still ask for an extension of the original manufacturers 36 month/36,000 mile warranty for the amount of time the truck has been in the shop.   Hope this helps.
#38 of 779 swschard Thnx for tip on AtmosKlear by orwoody Sep 15, 2003 (7:40 pm)
swschard - thanks for the tip on the AtmosKlear. I ordered it and then was traveling on business so much I only got back to the poor Denali last weekend. I worked AtmosKlear into the rear carpet and lightly into the cloth, headliner and other carpet areas. Left the hatch, windows open and a few hours. - WOW like new.
#39 of 779 cool, glad it worked by swschrad Sep 17, 2003 (8:51 pm)
no connections to the folks, other than they're local, the newspaper guys rave about it, and "it has took that itch away from me" quite nicely a number of times
#40 of 779 AtmosKlear by lobsenza Sep 18, 2003 (4:31 am)
What is it? What does it do? Where do you get it?

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