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Prices Paid: Buying & Leasing Experiences Lexus RX 330 Prices Paid and Buying Experience
3128 messages, Last post on May 24, 2008 at 8:19 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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Okay, this is the last post I'm going to make regarding your comment. We'll just have to agree to disagree. Like I said, I'm glad you had a good experience. I did not. * The Roswell and Marietta stores have the same manager. Therefore, that manager is responsible for lying salespersons at both stores. * "Cross-shopping all over the place"? Yes, I understand that's what one is supposed to do when one is shopping for a car. We saw an ad for a car and answered it. How bad of us. * I understand that dealers trade cars. I understand that they can sometimes make mistakes. These things aren't problems. I have a problem with dealers who lie. I'll try to be very succinct here: The salesman told me over the phone that he was looking at a car -- physically looking at a car -- that was not there and never had been. The car he said he was LOOKING AT in Roswell had been in Marietta for a very long time. I'm not sure about you, but I consider this to be a point-blank lie. This isn't about bad updates. * Although the VIN was the same, once we tracked the car down, it was not the advertised car. It was 12,000 miles older. 12,000 miles. I guess they drove it from Roswell to Marietta the long way. Perhaps via Texas. Or maybe they only update their ads once a year. This all could've been avoided by the salesman telling the truth to begin with--that he wasn't sure if the car was on the lot, that updates aren't instantaneous--or admitted his mistake when we got there. Again, I'm glad your Roswell experience was good. Their treatment of us was so egregious, however, that I will continue to warn GA shoppers away from them. |
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Hotinhere is certainly entitled to his opinion, as is everyone else, without having to defend it because someone else labeled it as "wrong". Facts can be wrong, but opinions are purely subjective and therefore you don't get to say it is wrong. At most, you can state that you "disagree" with his opinion. Even then, I don't know how you can try and tell hotinhere that he really did not have an unpleasant experience. Then, he must have imagined it! Not! If the guy had an unpleasant experience, I believe him. Just as I believe that your experience was pleasant. |
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when they tell everyone to "Avoid" a certain dealer because of a bad experience they had at ANOTHER dealer. We're not talking about a salesperson who said "I'll sell it to you at this price" and then lied and said he wouldn't. We're talking about a salesperson who said he "was looking right at the car". Of course there is no way that he could have just been mistaken because we all know that there is only one vehicle out there in each color. He couldn't possibly have been looking at a similar car! The only thing I'm saying is this "bad experience" is just as much "hotinhere"'s inability to be flexible and understand that, unlike himself, people out there do make mistakes. What is more important in any business is that in the end he clearly states that the Marietta store worked hard to rectify the situation by working with him on the price of the vehicle. What you don't seem to realize, GARDENCAR, is that I stated MY experience WITHOUT suggesting that everyone should go to Nalley Marietta. What I was commenting about was his "Avoid ALL Nalley" statement. I am certainly entitled to MY opinion and, in MY opinion, he is WRONG! |
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I guess if I had been associated with the car business at one time like you I'd be sympathetic to blanket condemnations of a dealer too. I suspect every dealer has a few people telling everyone not to trade there. I know I've warned a few friends off a couple of dealers in my day. Let's move on shall we - anyone buying this week? Steve, Host
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Replying to: steve_ (Apr 21, 2004 9:48 pm) Couldn't be happier (well maybe if the dealer had knocked off several thousand more and threw in free service for life, and a free cargo net, and, and, and...!!!) Best of luck to everyone out there looking for the deal, and to those who have already done so. Here's to years of trouble-free driving! Enjoy! twm01 |
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| Does anyone have any info about the refund the dealers get on the advertising that dandg spoke about in Post#935? Any proof I can bring into the dealer? I was just quoted $38,417 which is $1200 over dealer invoice($37,217) for the exact same equipped RX330. It seems the base price has increased $220.00. This d.i.includes $458 for LDA(Lexus dealer advertising) which the dealer says we have to pay. Where did you get it for $37,500? I live on Long Island. | |
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When we were shopping at some dealers far away from us, the last dealer we talked to said she was "looking right at the car." Then she took a bigger step and offered to email me several digital pics of the car. Within 2 hours I received several pictures by email, including a closeup of the window sticker, VIN, and a few exterior and interior pics. The pics were date coded. The cool thing about it is she was the one who practically insisted on taking the pics and emailing them to me. This was Ontario Lexus, in CA. That weekend we drove out west and returned home with "the car"! (Steve: Sorry if it seems I'm dragging something out. I just wanted to put this idea out there for future shoppers.)
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| Great idea! This would save someone a trip and make sure that a dealer was being truthful to you. | |
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I just bought my new crystal white RX330 last night from Keyes Lexus in Van Nuys, CA: 2WD Navigation w/camera Premium Plus Cargo Mat, wheel locks Dealer add-on: Custom Chrome Wheels/Michelins Running boards Gold emblem kit (ick) OTD $39650 The dealer add-ons totalled almost $3850 so I told them to take them off and I would give them $38,000. for the car. They agreed to the $38,000, then asked me if I would keep the add-ons for cost. I don't know about "cost" of those items, but I felt they were worth $1650 so I agreed. I love my car and I want to thank all of you for this forum. After reading your comments and researching costing provided through Edmunds, I felt truly prepared to negotiate. Thanks so much!
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