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Lexus RX 330 Prices Paid and Buying Experience - READ ONLY

3130 messages,  Last post on Oct 08, 2008 at 6:33 AM

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What is this discussion about? Lexus RX 330, Car Buying, SUV


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#1663 of 3130
Worst Customer Service at TriCounty Lexus by jasons
Dec 04, 2004 (2:36 pm)
Bought my RX330 few months ago from Tri County Lexus located in NJ. Have experienced one of the worst customer service ever in USA. All people from Sales to accounting were very nice till I signed my paperwork. Unfortunately I did not notice that they had not supplied some of the accessories, upon calling them they were not willing to accept their mistake. Sales person or anyone would not reply to your call.
 
Highly discourage anyone to go for TriCounty Lexus, I would say go at your own risk !!!
#1664 of 3130
Just picked up our Silver/Black RX330 and are very satisfied!!! by dogsambam
Dec 04, 2004 (4:17 pm)
We picked up our '05 Millennium Silver RX330 with Black Interior. Nav Car in Illinois. Had a great sales experience, and got a great deal with Lexus of Highland Park. Would recommend our sales person and dealer to anyone. please e-mail me for details.
#1665 of 3130
Re: Worst Customer Service at TriCounty Lexus [jasons] by fleetfoot70
Dec 04, 2004 (8:43 pm)

Replying to: jasons (Dec 04, 2004 2:36 pm)

jasons,
 
Did you talk to Prestige in Ramsey? I live three miles from TriCounty and I never gave them a thought. In case you were unaware, they changed their name from Bob Ciasulli Lexus - and it was one of several in their family of dealerships that were fined by consumer affairs for ripping off customers.
 
Bought an '04 from Prestige in March and have had nothing but a positive experience, including the service and post-sale aspects. They even matched the best price I got - which at the time was about $800 over invoice.
#1666 of 3130
Re: pricing [gardencar] by cccookie
Dec 05, 2004 (10:22 am)

Replying to: gardencar (Dec 02, 2004 9:47 pm)

Hi,
I'm now looking for a used RX 330 in CA. Hopefully, No. CA. Where did you get yours? How do I find out the invoice price? What is the fair price to offer under the MSRP? Thanks for any advice.
Also, where has anyone found the lowest rates - a loan company or through the dealer? I have found a 4.25 so far.
cccookie
#1667 of 3130
Re: December to remember [andrewfom] by sallyo1
Dec 05, 2004 (1:49 pm)

Replying to: andrewfom (Dec 03, 2004 12:16 am)

I found Lexus of Bellevue to be more of a hassel than any other car buying experience. I went through Lexus of Glendale via fleetcars. I got great service. I wanted Bambo with Ivory interior with everything including nav. The manufactior price was 44.808 and my price was 41.000 plus 600.00 for shipping to my front door. The internet rep was very thorough emailing complete lists including photos.
#1669 of 3130
Re: December to remember [sallyo1] by briegel
Dec 05, 2004 (3:07 pm)

sallyo1---I'm curious as to whether you leased the RX you got via fleetcars and if so, how that worked out for you. Also, it was fleetcars and not www.fleetrates.com? Thanks!
#1670 of 3130
After Sale Service by fallman
Dec 05, 2004 (7:58 pm)
I am ready to buy RX330 and have been looking around for the best price. This forum has been very helpful.
 
Can anyone let me know if I end up purchasing from an out of town dealership, would I be entitled to loaner cars etc. when I go to the local dealership for service.
#1671 of 3130
Re: December to remember [briegel] by paigoo
Dec 05, 2004 (10:22 pm)

Replying to: briegel (Dec 04, 2004 2:08 pm)

Yeah, I guess ~40k is not bad.
If it includes
- VN Nav package
- DC Radio Equip
- HH Heated seats, Headlamp washer & rain-sensing Wiper
- FT 18" wheel
 
They added up to almost 40,000.
 
I think Bellevue of Lexus will be the best dealer to get good deal. I saw they have December promotion on their website.
 
I think 40-41k isn't too bad.
#1672 of 3130
Re: Worst Customer Service at TriCounty Lexus [jasons] by spring
Dec 06, 2004 (6:18 am)

Replying to: jasons (Dec 04, 2004 2:36 pm)

Tricounty Lexus was named Bob Ciassulli before they changed their name. They are rated poorly by the Better Business Bureau of NJ and was sued by the NJ state in 2001 for fraudulent activities to cheat consumers. Read the link below. It is obvious why they want a new name.
 
http://www.state.nj.us/lps/ca/press/ciasulli.htm
 
I almost made my purchase there and am glad that I did my research before taking the bait.

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