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Smart Shopper Extended Warranties
2870 messages, Last post on Nov 23, 2009 at 4:56 PM
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Edmunds article: Third-Party Extended Warranty Scams
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"They said they " offer a broader level of coverage commonly called wear-and-tear. [Honda] only offer mechanical breakdown. In short, we will cover a much broader range of repairs than they will." I'll never believe that warranty direct, or any other private service contract company, would cover wear items like brake pads, wiper blades and tires. The only exception is if a brake caliper failed and trashed the brake pads - in that case, the pads would be covered, but not as a wear item. Sounds like a smoke job to me. |
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Aristopac, please review the Warranty Gold Claims chain. People like me have been screwed by purchasing 3rd party contracts. Warranty Direct will definitely praise their plans. Tell me which company's sales person in their sane mind will tell you, "Hey, do not get our stuff because we are lousier than company XYZ". When I purchased my contract in the end of May 2003, I was deciding between Warranty Gold & Warranty Direct. I even cancelled the Chrysler plan that I had initially bought. Warranty Direct did give me the same sales pitch. Warranty Gold also mentioned their advantages (it was also costlier). I finally chose Warranty Gold as they were locally located (in Austin, Texas) and thought that if I had a problem with a repair, I could always drop by and speak to them personally. Then came the NWIG fiasco. This bankruptcy by an insurer/administrator can happen to any company. Warranty Gold has been in the business for a great number of years. My dealer had a lot of praises for it. After the NWIG problem, Warranty Gold has paid no one and have not returned by money that I paid (even though I cancelled within their 60 day review period). This can happen to any 3rd party company. My suggestion is to go with the Manufacturer's plan. Once I get my money back from WG (a big if), I am planning to get the best deal with the Chrysler's plan. You may want to check whether Honda Care has an exclusionary plan. I know Chrysler does. When I bought my minivan from them at the end of January, my dealer did not know of the Exclusionary plan. I found that out myself. |
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| Wow..this is the first time I post questions on Edmunds.com, and within an evening, I have already received two very valuable advice. Thank you very much! =) I have decided to go with the Honda warranty. (^_^) | |
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Good choice, aristopac. I could never in good conscience recommend purchasing a third party warranty to a consumer. The fact that the official Honda policy is actually less expensive makes going with them a slam dunk. Car_man Host Smart Shoppers / FWI Message Boards |
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I read direct service contracts' contract recently-there is zero mention of paying claims with a corporate credit card-instead I read about their "reimbursement procedures". again they were very cordial and prompt to my requests-but the "corporate credit card payments over the phone" process was not in the contract I read-- good luck |
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zueslewis said: "I'll never believe that warranty direct, or any other private service contract company, would cover wear items like brake pads, wiper blades and tires." Warrantydirect does not claim to replace tires, wiper blades, etc. I've reviewed their contract on www.warrantydirect.com, and they specifically exclude these items. The "wear and tear" items they refer to are gaskets and seals. It cost me $1,000 to replace the head gasket on my Accord at 95,000 miles -- I wish I'd had a service contract! |
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are NOT, repeat NOT wear and tear items. They are enclosed portions of assemblies, like the head gasket, the intake manifold gasket, the EGR gasket, the rear main seal, the transmission pump seals, etc. I don't care WHERE this service contract company gets their definitions for their "contracts", there's not a service department/shop in the world that considers a headgasket a "wear item". In the service business community (and I am a court-certified automotive expert allowed (127 times) to testify as an expert in automotive repair and maintenance) "wear items" are wiper blades, brake pads, tires, light bulbs, etc. Period. Again. Run away, quickly, from any company that lists seals and gaskets as wear items. |
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| I guess your opinions don't necessarily reflect those of Edmunds.com, as it appears that WarrantyByNet is a sponsor. Kudos to you for not recommending the 3rd party warranties, enough people have learned this lesson the hard way. | |
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I could never in good conscience recommend ANY private warranty company, especially those found over the internet. The only possible exception is a dealer-sponsored warranty provided for someone who never travels, but still a factory-backed program is better all around. |
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| I am ready to buy a new Jetta, which I plan to keep for at least 100,000 miles. I am interested in the extended warranty, (VW's Real Driver product). Although the dealer has offerred a great price on the purchase of the car, it feels as though he is not as generous with the price of the warranty, which is $1700 for zero deduct, or $1500 for $100 deduct. What is the "wholesale" price that I should expect as a negotiation target for the VW plan? | |
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