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Extended Warranties

2870 messages,  Last post on Nov 23, 2009 at 4:56 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Warranties

Edmunds article: Third-Party Extended Warranty Scams


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#71 of 2870
can i cancel my extended warranty? by ambetkatindig1
Aug 08, 2003 (10:39 am)
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I'm not intending to but I just want to have an idea.
 
Are there any fees to pay for?
#72 of 2870
by kcram HOST
Aug 08, 2003 (1:45 pm)
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Hi ambet
 
Any cancellation provisions and requirements should be in the contraxt you received when you purchased. Every company is different in terms of how they handle cancellations - some pay in full, some pro-rate.
 
kcram
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Smart Shopper and FWI Message Boards
#73 of 2870
can i cancel my extended warranty - a response by 2crnot2c
Aug 08, 2003 (4:15 pm)
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In the case of WG, the contract is of no use. I cancelled withing their 60 review period. Even though the contract mentions that I should get back all the money I spent, the reality of the matter is that I am stil waiting to see 1 cent.
 
Once money has left your hands, do not expect that you will see it again.
#74 of 2870
by kirstie_h HOST
Aug 15, 2003 (12:12 pm)
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A newspaper reporter would like to talk with Smart Choice automotive warranty customers. Please respond to jfallonedmunds.com with your daytime contact information by Tuesday, August 19. Thanks!
#75 of 2870
Practical Help please by markusgmc
Aug 16, 2003 (9:14 am)
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I just purchased an 01 Yukon XL. I have 6k miles before the manufacturer's warranty runs out. This thread is a little bit too in the weeds for me.
I just need some advice on extended warranties... or whatever you want to call them... are they worth it or no?
 
If they are worth it, can I get some guidance on where to go for the best deal?
 
Thanks much
#76 of 2870
Dealer. GMPP. Negotiate. Rest easy. by zueslewis
Aug 16, 2003 (3:57 pm)
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#77 of 2870
Warranties by jhungness
Aug 20, 2003 (10:32 am)
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After the whole Warranty Gold thing I will never recommend a warranty for a car. The one guy is right, put the money in the bank if you have it do a 6 month cd or something just so you can't take it out. I'll never trust another company again. I would maybe only consider a warranty through the dealership because they would have to honor it.
#78 of 2870
Ext Warr: Direct Vehicle Service Contracts by doplee
Aug 20, 2003 (11:33 am)
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AAA has a referral program of offering extended warranties through Direct Vehicle Service Contracts. I checked them out via web www.directservicecontracts.com and spoke with their rep. It's a written contract with Lyndon Insurance. They are rated A- by AM Best. I've read so much stuff on extended warranties on edmunds that I really don't know what is true or false. I haven't read anything on the boards about Direct Vehicle. From my due diligence, this is what I liked about Direct Vehicle: they pay for the repair via corporate credit card directly to the dealer/repair shop instead of me footing the bill first and being re-imbursed; Rated A- by AM Best; good standing with Better Business Bureau; and no interest financing, but I'd like to see if anyone heard or had any experiences with Direct Vehicle.
 
Thanks in advance
#79 of 2870
by q45man
Aug 20, 2003 (1:02 pm)
Reply
The obvious problem with extended service contracts is they have to charge enough to cover what they pay out and the sales commission and operating costs.....to stay in business!
 
$1,000 may be enough for a Honda or Camary 4 cylinder or a small pickup but I doubt it. Only if they exclude a lot of things that wear out slowly [rubber isolators and hoses belts, wear and tear items, tires, brakes,].
 
The other problems are how to force owners to pay for a level of fluid/system maintenance that will assure the vehicles longevity and not allow claims.
 
People who make a living studying these things have concluded that some where around 7 cents [5-10 cents range depending on vehicle]per mile from day one is necessary but few owners pay out $7,000 in repairs and preventative maintenance over 100,000 miles of use. So the car becomes worn and repairs are just waiting to happen. From 100k to 200k the cost can almost double to 12 cents per mile on lux V8 cars.
Not checking alignment and keeping tires balanced can wear rotors, suspension bushings, and wheel bearing from the excess vibration.......is that not the owners fault.
 
http://www.jsonline.com/wheels/peak/apr03/131172.asp
http://www.stretcher.com/stories/990308e.cfm
#80 of 2870
Extended Warranty: Honda Care or Warranty Direct or others? by aristopac
Aug 21, 2003 (4:13 pm)
Reply
Hi:
 
Just purchased 03 Honda Accord Sedan 6 cylinder in California. Looking for an extended warranty of 6/100K w/ no deductible. Honda is willing to give it to me for 855 dollars, while Warranty Direct can give me 1122 dollars. However, Warranty Direct claims that it has 3 better advantages than Honda.
1) I can take it to any repair shops (which I'm just gonna to Honda anyway..so this is not a real benefit)
2) They said they " offer a broader level of coverage commonly called wear-and-tear. [Honda] only offer mechanical breakdown. In short, we will cover a much broader range of repairs than they will."
3) "[Warranty Direct] offer a bumper-to-bumper coverage. By definition, a bumper-to-bumper plan is exclusionary, that is, it will only list the few components not covered. This is a Federal Trade Commission definition. Typically these include cosmetic, consumable and maintenance items. If a plan lists the items that are covered, it is NOT a bumper-to-bumper plan
 
The Honda plan is a named component coverage. "Named component" coverage plans such Honda provide a list of the parts that are covered. While they may offer a high level of coverage, they are not bumper-to-bumper."
 
So, I mean..I believe what Warranty Direct is saying...but are they really better? What do you think? Any other companies might be better than them?

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