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Extended Warranties

2873 messages,  Last post on Dec 02, 2009 at 2:13 PM

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What is this discussion about? Car Warranties

Edmunds article: Third-Party Extended Warranty Scams

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#40 of 2873 hansienna, while I appreciate by zueslewis Jun 28, 2003 (12:48 pm)
your enthusiasm for Toyota products, and hope you've never had any trouble with yours, bear in mind that Toyota is the brand I see more (in my lemon law cases) than any other Japanese brand.   autoxpert - my screen name is zueslewis, taken from my first e-mail address (ever), which was named after my German Shepard (now passed), my best buddy for 12 years. I, unlike you, have no "God" complex.   I deal with warranty/manufacturer liabilty every day. I could care less if the GMPP CEO writes checks out of his own account to cover repairs, my issue is who is liable, not who is backing the money. Only the manufacturer can be held liable for any aspects of warranty (in legal terms) on a vehicle.   With a private company sponsoring a service contract, they have NO liability under the law to honor the "warranty" of the actual vehicle, which is described as "warranty of merchantability" - that is the concept under which breach of warranty cases are prosecuted - as violations of both the Uniform Commercial Code and the Unfair Trade Practices Act.   Aside from the legal issues pertaining to private service contracts, there are many more issues that should sway an educated consumer away from private companies, like pre-authorization requirements, pre-payment for repairs in many cases, a week or more waiting on a adjuster to inspect the vehicle before parts can even be ordered, etc.   There are several more disadvantages, if you'd like me to explain further.   If it is your sole purpose to come here a try to sell private warranties like a travelling vacuum cleaner salesman, this is not the place to do it. Also, there is no need to attempt to discredit me or anyone else. I've sold over 7,000 extended service contracts (factory and private), administered them as a service manager, and now I've investigated their breaches as a consumer fraud investigator.   Your facts are very skewed, and your attitude is hostile - both are unnecessary.
#41 of 2873 Questions for zueslewis: by hansienna Jun 28, 2003 (3:29 pm)
Do you see more Toyotas than any other Japanese brands because there are so many more Toyota vehicles sold in the USA than any other Japanese brand?     Which Toyota models seem to be more prone to have a lemon (Tundra, ECHO, Tacoma, etc )?     Do Toyota problems tend to be major mechanical like engine / transmission or accessories like power windows, power door locks, radios, etc.?     Thanks for your assistance.
#42 of 2873 hansienna - by zueslewis Jun 28, 2003 (5:55 pm)
Toyota definitely produces lots of vehicles, but so does Honda, and I very rarely see Honda vehicles at all. Most of the problems are not from trucks (I've only seen one Tundra, and that was owner neglect, case got nixed; 2 Tacomas for engine management issues; and 1 Rav4 for fuel system problems).   Mostly, I see Camrys, Siennas and Previas (older, but lower-miled Previas) for engine management system problems, usually dealing with the engines acting up and multiple PCM and sensor replacements (usually causes drivability problems).
#43 of 2873 Warrantybynet worked for me by jonbgood Jun 29, 2003 (7:44 am)
I purchased a '99 Aurora last summer still under factory warranty. After researching that car, on Edmunds board, the consensus from the owners was that a good extended warranty would pay off for this vehicle. 30 days before my factory warranty expired I purchased an exclusionary plan that lists what is excluded - vs. one that lists what is included. I paid $1289 for this piece of mind. Two weeks ago, I encountered a $546 electrical problem that Warrantybynet promptly paid by credit card to the dealer without a hitch. The dealer service manager informed me that there were no problems with working with them. I think a warranty makes sense if the auto you are purchasing is prone to expensive repairs and if you plan on keeping the vehicle and "drive the wheels off it".
#44 of 2873 Zueslewis by hansienna Jun 29, 2003 (6:35 pm)
Good information. Guess I have been lucky with the Toyota brand although I have not owned a Camry, Sienna, or Previa. Perhaps my luck also is related to buying Toyota before the newer type engine fuel management systems were incorporated.     Based on your information, other data in Town Hall, and a most distasteful experience the last time I went to look at 2004 Siennas, the Odyssey has moved ahead of the Sienna for my preference if I get a minivan.
#45 of 2873 Either is a good choice.... by zueslewis Jun 29, 2003 (7:35 pm)
I prefer the previous body style over the '04 - the '04 looks like a Camry with a glandular problem, no offense intended.   I saw a few Odesseys ('99-00 models), but rarely see them now, if at all.
#48 of 2873 Insurer's problems force tough choices by Car_man HOST Jun 30, 2003 (2:25 pm)
I came across an interesting article on extended warranties in this week's Automotive News. Apparently, more companies than just Warranty Gold were adversely affected by the current financial problems that National Warranty is having. This article talks about how a company named DeltaGroup that markets "Smart Choice" extended warranties through dealerships is currently not playing any claims either. Here is a link to the article: Dealers caught in warranty war - Insurer's problems force tough choices.   Car_man Host Smart Shoppers / FWI Message Boards

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