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Extended Warranties

3162 messages,  Last post on May 05, 2013 at 1:31 PM

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What is this discussion about? Car Warranties

Messages Page 314 of 317

#3127 of 3162 Re: EW on 2002 Buick LeSabre - through GM?? [homesong] by pilotfunfinder

Jan 02, 2013 (8:09 am)

Replying to: homesong (Mar 12, 2008 1:01 pm)
Carchex is pretty pitiful also. It takes forever to get someone on the phone. They notch out exceptions to prevent paying for common failures like CV joints. They will not reimburse you if you need pay up front. I wish I had not wasted my money with them.
In my opinion, Carchecx sucks, Carchex is a waste of money, and Carchex has terrible customer service.

#3128 of 3162 Re: warranty apr [fordfocus574] by billy3554

Jan 03, 2013 (5:08 am)

Replying to: fordfocus574 (Dec 31, 2012 7:30 pm)
If the dealer finance guy offered you a rate of 5 percent, it means you qualified for that rate with the actual lender. The dealer finance person does not set the interest rate for which a buyer qualifies. The lending institution sets the rate. Dealers will often pad that rate as they receive a kick back for the difference.
 
This dealer is scammed you. No finance institition requires a lendee purchase a vehicle extended service contract as a condition of loan. It is likely you really qualified for a rate lower than 5 percent. Smart thing is to check with your local bank or credit union or even one of the on-line auto loan providers, like Capital One to see the actual rate you could have gotten.
 
You might consider revisiting this dealership and speak to the general manager about this finance person. Not sure, but this scam might be illegal. Who knows, the GM might offer you a freebe or two to avoid possible legal action from you.

#3129 of 3162 Re: warranty apr [billy3554] by fordfocus574

Jan 04, 2013 (10:55 am)

Replying to: billy3554 (Jan 03, 2013 5:08 am)
Thanks you are really awesome. I really appreciate the advice.

#3130 of 3162 Re: Mamma's not happy [tirednurseok] by pop21

Jan 07, 2013 (11:31 am)

Replying to: tirednurseok (Dec 29, 2012 9:42 pm)
I just bought an extended service plan from VW and they said I had 30 days to cancel. Check with Ford to see if your son has the same 30 day period. Although the dealership he bought it at may tell you no because they loss profit. Call Ford and ask. High pressure sales needs to end !!!

#3131 of 3162 Re: Mamma's not happy [pop21] by texases

Jan 08, 2013 (8:06 pm)

Replying to: pop21 (Jan 07, 2013 11:31 am)
What 'they said' means nothing. Only what's in writing.

#3132 of 3162 Re: Extened Warranty [chrissy4605] by davidjfriedman

Feb 05, 2013 (8:36 am)

Replying to: chrissy4605 (Dec 09, 2012 5:57 am)
If it makes you feel any better, I just signed up for a PowerShield Enhanced plan via Warranty Direct and have similar payments. I had a similar warranty on two previous cars and MORE than got my money's worth.
 
I take many of the complaints about Warranty Direct with a grain of salt. Many people purchase these plans without reading the contract, and then they get mad when something isn't covered (even though it was clearly stated in the contract).
 
I think it all boils down to preference. Would it be better to just open a savings account and put $100 in it each month? Maybe--depends who you ask. What I will say is that Warranty Direct IS legitimate, and they have paid out THOUSANDS of dollars toward my repairs over the last few years. The only complaint I can possibly think of is that sometimes, late in the day, their claims dept didn't get back to my mechanic, and I ended up having to leave the car overnight. Ultimately, they always paid, though.

#3135 of 3162 GREAT Experiences with IWS! by iflynride

Feb 26, 2013 (7:33 pm)

Replying to: art_vandelay (Sep 13, 2004 1:19 pm)
In the past couple of months, my 2008 Scion Xb with 70,000 miles on it has needed one rear brake caliper and both rear wheel bearings.
 
In the two separate service incidents at my local Firestone dealer, they authorized both repairs, paying 100% of the costs. This would have cost me almost $1,300. I paid $975 or so with tax for the warranty from my credit union. I couldn't be any happier, unless the repairs were not needed, and I could qualify for a refund of an unused warranty!
 
I have almost 2 years and 30,000 miles left on this thing, and it has paid for itself in about 45 days!

#3136 of 3162 Warranty Solutions, Worthless waste of money by 58carguy

Feb 28, 2013 (4:32 pm)

MY Son, An ARMY enlisted man, purchased a 2006 Dodge Ram 1500 with 62K miles, financed via MILES with $2000 of the loan for an extended warranty via Warranty Solutions (under Wachovia Management Corp, now part of Wells Fargo). He put 30K miles and the engine destroys itself. He changed oil every 7500 miles, and had proof: but when the engine was torn down for inspection ($675 labor at a Dodge dealer) for the claim, shellac is found everywhere. The oil pickup tube has loose metal (bronze and steel) shavings over it (however oil/air flow thru it). All from the timing chain breaking and disintegrating it's guides, ,which made the pistons hit the valves, etc. shutting the engine down.
The truck was at speed when it happened, so much more damage than had it been at idle.
  
Warranty Solutions response: "we see shellac or sludge, we deny" . Contract doesn't say "see" anywhere, it says "caused by". Two mechanics doing the tear-down agree that no sludge was involved and that the 'shellac' on the oil-splashed surfaces is typical of a hot engine at 90+K miles (all 'friction' surfaces were pristine, including piston walls, and rod bearings checked).
So son files a formal appeal request, with a detailed rebuttal of the garbage from the 'inspector', and Warranty Solutions says they will send another inspector. They don't, instead sending the same guy out, to signoff on his original report (cover himself), all while the Dodge mechanic is showing him otherwise.
So now my son must put $7000 into a remanufactured longblock install, on a truck he is still paying on. That includes the $675 in labor charges for the dealer to do the tear-down for the inspection!
Bad enough that my son doesn't make enough to be above the US poverty level, but to get the 'shaft' from a company that was "servicing" mainly Military members is just sad. He survives Iraq, with a wife and newborn back home, only to come back and have this happen.
MILES (www.usmiles.com) should stand up for the products they market and package with their loans (at 17%apr btw).
Wells Fargo (now the parent of Warranty Solutions) clearly is concerned more about conservation of their wealth, rather than providing a service they were paid dearly for.
 
In the end: putting away a nest egg for repairs and keeping it growing during every car you purchase is a good idea (at least until the NEXT emergency comes to take it all away).
 
Beyond extended Warranties with a Manufacturers name on it, these others (if you are talking about small stuff) will probably honor repairs. But really Big stuff? They will go out of their way to ensure that THEY do not pay out a dime.

Messages Page 314 of 317

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