Last post on Oct 03, 2013 at 9:11 AM
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#3112 of 3172 Re: Dealership claims I don't have warranty on car when I was supposed to? [jordangski]
Sep 25, 2012 (11:07 pm)
In California if the vehicle sticker says "No Warranty" which means sold "as is" there is no legal recourse unless it is one of the 12 safety items which has to be operational or within acceptable limits. If the dealer withheld information that would hinder the safe operation of the vehicle, that would be grounds for a case. Dealers are bonded for at least $50,000, inform the owner or general manager, either repair the vehicle at their cost, or you're going to make a claim against their dealer bond through the Bureau of Automotive Repair. That will get their attention real quick because they could lose their dealer license and possible criminal charges against them.
The pen is mightier than the sword!
Nov 19, 2012 (9:32 am)
I was sold a Zurich Optional Service contract with purchase of a new Honda. (its just yesterday).
Should I cancel it? as many forums I read sound like this is a third party warranty. (Finance guy told me this would cover electronics as well at $0 deductible and unlimited miles of towing if required).
If I have to cancel it how do I do it? I live in CA.
Whats better Optional Service contract or EW?
#3114 of 3172 The last time I bought a new Chevy.
Nov 20, 2012 (6:39 pm)
Will be the last time I ever buy a Chevy. After we made the deal we came back to sign
the papers. Their sales closer said we should add an extended warranty, that the factory
warranty was not very good. I wanted to walk but my wife wanted her car.
The closer pulls out a fuel injector he had in his desk and said the injector is 1200.00
to replace and would fail as soon as the factory warranty was over. I wanted to walk but
my wife wanted her car. The extended warranty was to cover anything and everything
no questions asked. The car was fine until we had past the factory warranty and had
only the extended (covers everything) warranty.
Well one Sunday after Church the car is in third gear and the shifter is in no gear.
We drove slow and timed the traffic lights so we didn't come to a full stop and got the
car to the dealer. Monday morning the dealer looked the car over and said unfortunately
the repair would not be covered. It seems that the shifter didn't wear out or break it just
fell apart. And parts that fall apart are not covered by the extended warranty.
I will never buy another GM car. Today I drive a Toyota and never have felt slighted by
Toyota or the dealer.
#3115 of 3172 Re: The last time I bought a new Chevy. [chucktc]
Nov 21, 2012 (8:12 am)
What's the difference if a part breaks versus falling apart, sounds like the same thing to me. Sounds like the 3rd party warranty company is playing games trying to get out of paying, and the spineless dealer that sold you the warranty won't go to bat for you.
I don't blame you for blaming the dealer that sold you the warranty, but there are plenty of bad dealers across all brands,even Toyota. The general consensus here is to stay away from 3rd party warranties and only go with manufacturer warranties.
#3116 of 3172 Re: The last time I bought a new Chevy. [chucktc]
Nov 21, 2012 (10:30 am)
This is typical of 3rd party warranties, that's why many (most?) are worse than worthless. And I've had dealers of all makes push them, so it's not just a 'Chevy dealer' issue.
It's simple: just say "no thanks" regardless of the BS reasons the finance guy comes up with. NOTHING a dealer sells at closing is worth getting. That's where he makes his profit.
#3117 of 3172 anyone can help???
Dec 07, 2012 (12:46 pm)
I purchased my 2011 honda accord from honda clear lake dealership on June, 2011 and got extend warranty at the same time. The next day I realized that I did not even need extend warranty and then I stopped by the dealership and had a financial manager help me signed a cancellation form and was told I would be refund in 8-12 weeks. And in Oct, 2011, I had not seen my refund and I called the dealership (cause I moved to another state) and was told I never signed a cancellation form. And they refused to fax or mail me cancellation form cause they knew I could not come by. Then finally I contacted the general manager and chief financial officer finally took my case and pretended that they were care of it and told me that I would be refund in January, 2013. Now it end of the year, I still have not get my refund and I could not find both of them. They never call me back or reply me email. Now my car is totaled because of an accident and I really need to cancel that extend warranty. Is there anyone that can tell me what can I do? Thanks in advance.
#3118 of 3172 Re: The last time I bought a new Chevy. [chucktc]
Dec 07, 2012 (6:15 pm)
The question which must be asked. If a dealer finance character tells you a car will fail immediately after the factory warranty expires, why would a person buy the car?
When a dealer finance character tries to sell me a service contract, sometimes called extended warranty, I respond by mentioning the sales person has just spent several hours convincing me the vehicle is wonderful. I then ask the finance character if he is telling the vehicle is actually no good. They don't teach a response to that question in dealer finance role playing. The reaction this elicits is priceless.
Dec 09, 2012 (4:57 am)
I have a rather inexpensive extended warranty that I pay for. It is pay for through PayLink Direct payment plans. It only costs me 88.05 per month. After reading quite a bit about extended warranties on this site I am having second thoughts about continuing this coverage. If anyone can help with this into I would deeply appreciate that.
#3120 of 3172 Re: Extened Warranty [chrissy4605]
Dec 09, 2012 (2:51 pm)
Make model year miles? $88/mo is HIGH! From who are you buying it? Can you cancel?
#3121 of 3172 Re: The last time I bought a new Chevy. [chucktc]
Dec 14, 2012 (11:31 am)
Oh, trust me, after having my car in the shop for the last 3 months straight, in order for the dealership ( chevy) to replace my engine I will never buy Chevy agagin. And No, it was not covered under warranty. Chevy sucks and so does Country Chevorlet in Warrenton VA. They will always find a reason why not use the warranty and even an extended warranty.