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Extended Warranties

2873 messages,  Last post on Dec 02, 2009 at 2:13 PM

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What is this discussion about? Car Warranties

Edmunds article: Third-Party Extended Warranty Scams


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#2784 of 2873
Re: more re: 3rd partry extended warranties [jipster] by phyll7742
Aug 09, 2009 (8:16 am)
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Replying to: jipster (Aug 05, 2009 6:05 am)

This company has more than 1100 complaints with the Better Business Bureau.
They charge incredible amounts of money then never pay the claims.
Steer Clear.
#2785 of 2873
Warranty help needed! by psumommyof2
Aug 25, 2009 (6:58 am)
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Replying to: phyll7742 (Aug 09, 2009 8:16 am)

I bought a used 2006 Toyota Sienna yesterday. It was purchased from an independent dealership and doesn’t have the Toyota Certified backing, though it checked out fine on the carfax and mechanic says it looks great. Anyways, I purchased an Extended Warranty from them, a company called Warranty Solutions which is backed by Wachovia – was this a good move? Since I didn’t purchase it from a Toyota dealer and it’s not certified, is it possible to purchase a Toyota warranty plan or should I feel safe with the Warranty Solutions or just cancel and not go with an extended warranty? The van has 46,000 miles..thanks!
#2786 of 2873
Re: Warranty help needed! [psumommyof2] by carnetguy
Aug 25, 2009 (7:16 am)
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Replying to: psumommyof2 (Aug 25, 2009 6:58 am)

Warranty Solutions is Wachovia/Wells Fargo's service contract company purchased from GE a year or so ago. It is an extremely well capitalized company with an excellent record for paying claims quickly, at full retail amounts (some companies pay less than the full repair bill) and has the lowest recorded customer complaint ratio ( 3 of every 100,000 contracts issued ) of any aftermarket provider. So it's a good contract that will pay but it depends also on what level of coverage you purchased (5 star, 4 star, 3 star) and how much you paid. You can check prices on line at 5starwarranty.net to see if you got a good deal.
#2787 of 2873
Re: Warranty help needed! [psumommyof2] by mitzij
Aug 25, 2009 (7:19 am)
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Replying to: psumommyof2 (Aug 25, 2009 6:58 am)

You bought a service contract, not a warranty. It is a contract between you and Warranty Solutions for repairs that may or may not be needed on your vehicle. The contract you receive will tell you exactly what they do and do not pay for. It does not work the same as the Warranty a new car comes with. If (or when) Warranty Solutions goes bankrupt, you have no recourse. If (or when) you dispute a denied claim, you have little recourse.
 
With a service contract, you're basically betting that your car will need more in repairs than the amount you paid for the contract. The service contract company is betting otherwise. They set the price, who do you think wins this bet more often than not?
#2788 of 2873
Re: Warranty help needed! [psumommyof2] by carnetguy
Aug 25, 2009 (7:20 am)
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Replying to: psumommyof2 (Aug 25, 2009 6:58 am)

never mind looking up pricing - you can only buy them on line if the car is under the original 3/36 manufacturers warranty.
#2789 of 2873
Thanks.. by psumommyof2
Aug 26, 2009 (5:59 am)
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Thanks - in reading more on this forum, I have gone ahead and cancelled the service contract I purchased and will be recieving a full refund credited to my loan - I would rather use already established savings to pay for any car repairs that might come up then take a chance with this contract that would probably wind up being more of a headache anyways. Thanks for your advice.
#2790 of 2873
Avoid US Fidelis by phyll7742
Sep 05, 2009 (11:58 am)
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This is a an article about US Fidelis and a class action suit filed against them.
They are thieves.
#2791 of 2873
Re: Avoid US Fidelis [phyll7742] by nortsr1
Sep 06, 2009 (7:16 am)
Reply

Replying to: phyll7742 (Sep 05, 2009 11:58 am)

I have to totally agree with you and yet...there is honest John (Rusty Wallace and his son) on damn near every TV Channel pitching about how this guy or that guy saved thousands of dollars by having the US Fidelis Warranty.
  It is a disgrace to the American public to allow ads like this and pitchmen like him on TV, radio or whatever!!!!
#2792 of 2873
After GM certified 12/12000 is up? by bekins2
Sep 26, 2009 (6:41 pm)
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I bought a 2005 Lacrosse cerified with a GM 12/12000 0 ded bumper to bumper.When this is about to expire what should i do?It has 39,000 on it when bought 9-10-09 i average abought 10,000 a year.Should i go back to the GM dealer and extend or is there a good afeter market? My last car was from carmax warrant 1700.00 for 80,000 or 7 yrs 50.00 ded and it was exellent.Any ideas guys ? Thanks Al

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