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Extended Warranties

2873 messages,  Last post on Dec 02, 2009 at 2:13 PM

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What is this discussion about? Car Warranties

Edmunds article: Third-Party Extended Warranty Scams


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#2697 of 2873
Re: Buyer Protectio [bubsy1] by mitchflorida
Apr 19, 2009 (4:45 pm)
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Replying to: bubsy1 (Apr 19, 2009 4:30 pm)

I doubt if Honda will have anything like that. There is a dealer Autonation that sells new Hondas that has some kind of protection like that for free.
#2698 of 2873
Re: 3rd party aftermarket warranty is junk,,,Factory warranty is Best [rnixon] by mitzij
Apr 20, 2009 (6:21 am)
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Replying to: rnixon (Apr 18, 2009 8:26 am)

I ACTUALLY know that third parties pay dealers more and that we in the management make out better in the long run with aftermarkets. Not only because we get paid more but make more off of them.
 
Exactly. The profit margin is higher. The percentage of people who have payable claims is lower. The claims you do get probably average higher than mf/backed claims because of the use of warranty labor time guides rather than Chilton or Motors for the mfr plans. The seller of the service contract makes out like a bandit.
 
The customer, on the other hand, doesn't get what he thinks he paid for. The shiny brochures and slick websites imply (or state, then retract) bumper to bumper coverage. They say they'll cover rental and towing and lodging, then the contract turns out to have limitations and caveats that the customer wouldn't think of. He quite often gets poor customer service and/or shops that refuse to deal with the contract company because they've been burned one too many times.
 
Meanwhile, the agent of the VSC company is happily oblivious-he's got his money, the customer's problems aren't his to deal with.
#2699 of 2873
Re: Is it more expensive [sharonohio] by mitchflorida
Apr 20, 2009 (7:57 am)
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Replying to: sharonohio (Apr 19, 2009 12:11 pm)

I should mention that if you cancel your GEICO insurance policy, your extended warranty goes out the window.
 
Be prepared to stay with GEICO through thick and thin for 7 years, no matter how much they charge for your insurance.
#2701 of 2873
Re: 3rd party aftermarket warranty is junk,,,Factory warranty is Best [mitzij] by rnixon
Apr 20, 2009 (10:59 am)
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Replying to: mitzij (Apr 20, 2009 6:21 am)

Most good aftermarket companies mirror factory coverage almost verbatim.
And I have seen very few that don't pay Chilton rates. To continually tell people different is irresponsible since it's just not true. Every company I have personally signed to a dealer has had no problems paying chilton rates.
Every agent of an aftermarket company has to deal with headache claims, that's part of their job. Anytime I've had trouble at, we call the agent and tell him to fix it, if he didn't fix it (and he always has) he wouldn't be there. Of course those are legitimate claims, but he's also made sure we got a lot paid that weren't necessarily valid claims. That's called good will claims, and that happens a lot, it rarely happens with factory because they are more cut and dry on issues like that.
#2705 of 2873
Extended warranty valid in Mexico by navigator808
Apr 20, 2009 (11:27 am)
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I have a 2005 Lincoln Aviator which I will be using in Mexico. The Ford ESPs are only valid in the United States and Canada. Does anyone know of a company that offers an extended warranty or service contract which is valid in Mexico?
#2706 of 2873
Re: 3rd party aftermarket warranty is junk,,,Factory warranty is Best [rnixon] by mitzij
Apr 20, 2009 (11:29 am)
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Replying to: rnixon (Apr 20, 2009 10:59 am)

Most good aftermarket companies mirror factory coverage almost verbatim.
 
No. They don't. Their exclusions lists are longer, and the loopholes are bigger.
  
And I have seen very few that don't pay Chilton rates. To continually tell people different is irresponsible since it's just not true. Every company I have personally signed to a dealer has had no problems paying chilton rates.
 
That's not what my post said. Reread it.
 
Every agent of an aftermarket company has to deal with headache claims, that's part of their job. Anytime I've had trouble at, we call the agent and tell him to fix it, if he didn't fix it (and he always has) he wouldn't be there. Of course those are legitimate claims, but he's also made sure we got a lot paid that weren't necessarily valid claims. That's called good will claims, and that happens a lot, it rarely happens with factory because they are more cut and dry on issues like that.
 Next you'll tell us SCCs are philanthropic organizations with no concern for profit.

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