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Prices Paid: Buying & Leasing Experiences Chrysler Pacifica Prices Paid and Buying Experience
840 messages, Last post on Nov 24, 2009 at 6:21 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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I just returned from a week vacation driving from Portland to Reno, up to Lake Tahoe and back to Portland. The Pacifica performed very nicely. However, I was sure ticked off to see Chrysler ads in the local paper offering the $1,000 rebates. There was no reason for me to purchase early. I thought like others that Chrysler was going to make this their flagship vehicle and not offer incentives for awhile. Even the PT cruiser when it first came out didn't have any incentives. I guess that's what poor sales will do though in this economy. I sure wish I had waited now, sure could use the $1,000 and makes me feel like I was misled. Where's the five star customer service? I'd be real curious on the progress either Russklass or Patty64 are making in trying to get anything from Chrysler. Thanks for your help. If I don't get anything I'm thinking of sticking lemon stickers all over my car and writing lemon on the windows and parking it right in front of the dealership, which by the way does have available street parking in front of it so I wouldn't be breaking any laws by leaving it there daily. Sure ruined my vacation and is certainly leaving a bad taste in my mouth regarding the dealership who told me as others that surely no rebates were coming and that Chrysler wants this to be there flagship vehicle along with the upcoming Crossfire and wouldn't settle for any discounting. If anything they should reward the early buyers who have taken the chance on a completely new type of car style especially if they are already lowering the value of my resale by $1,000 probably more in less than a month. I'll try calling the dealership, incentive lines, customer service and write the letters. I'm curious where Russklass got the address posted on the other board since it isn't any of the ones listed on the Chrysler website for contact information. Let's hope we see some type of action by Chrysler, but in my opinion we probably won't. Will wait for the day to see a success story posted on the board. Thanks. P.S. Saw a whole truckload Cadillac SRX's on the road when driving home. Sure looks similar to the Pacifica with an even higher price tag. Power 3rd row seats would be nice. |
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| As a follow up I called my dealership's manager and inquired on the rebate. He indicated he had no such knowledge of the rebate being eligible for what he called straight Pacifica purchases. He indicated that his literature was a $1,000 rebate for anyone returning any brand of leased vehicle and then purchasing or leasing a Pacifica. This would be different than just going in and purchasing or even trading a car in and purchasing a Pacifica. Chrysler's website to me is a little unclear as to if you really qualify for the rebate on an outright purchase. If anyone has confirmed for sure it is on straight purchases please let me know. Thanks. | |
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| I stand corrected. I read the little asterisk fine print on the bottom of the website and it appears the dealer manager is incorrect and that the rebate is available to non Chrysler owners of any competitive vehicle also qualify for the incentive. He gave me the dealership's President's name and I think I'll copy him on any correspondence I send to Chrysler national office. This is really poor that the dealerships aren't even up to speed on their own incentives. I'm hardly impressed with my Chrysler purchasing experience, my first, and I've purchased 4 new cars and 2 used cars and have never had a "bad" feeling about the purchase or deal that I received from the dealer or manufacturer. I guess I can just give the lowest ratings possible on the JD Power survey when it comes out and send that on to Chrysler as well. | |
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| I called both the Incentive Eligibility 800 number and the Customer Assistance 800 number and neither operator knew anything about any Pacifica incentive. I directed them to their own website and directed them to the "Summer Sales Drive" page on Pacifica and they were amazed that they haven't been told of this offer. They asked for my zip code and said I wasn't eligible. I asked for further explanation why if it's on the website that I'm not eligible. They couldn't give me an answer. This is the biggest run around I've ever had with a purchase of a product. Surely Chrysler has failed me in their number one motto listed on their website of "A commitment to Excellence, a Commitment to the Customer." | |
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I had no difficulty whatsoever in obtaining the $1,000 rebate when I went in and negotiated for my Pacifica this past Saturday 6/14. I'm in NJ, and the dealer was up to speed not only on the rebate but the 3.9% financing that is now available on the Pacifica. As a matter of fact, I don't even recall asking specifically about the rebate...it was brought up by the salesman while we discussed my trade and allowance as part of my downpayment. |
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| I want to lease a Pacifica, however, I have heard that leasing a Pacifica is costly. Is this true? | |
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Although I haven't received a call, the projected delivery date for my Pacifica was late this week. Here's the rub: When I negotiated my best deal and ordered my car back in early May, there were no incentives and no plan to offer any on the Pacifica for 6-12 months. Now, just before mine arrives, Chrysler has added the $1,000 incentive. Should I mention it? Should I let it go? Does the incentive come directly from the manufacturer or from the dealer? My heart says be happy with the good deal which I negotiated. My head says don't leave a $1,000 on the table. Anyone out there navigating the same waters on a special order? Any knowledgeable insight will be appreciated. |
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My only experience with this would be with Ford. I negotiated my best price similar to what you have done. I then found out that they were offering a college graduate incentive, $500. I asked since I had received a Master's degree within the last 6 months if I qualified. I certainly did based on the program so I saved an additional $500. These incentives are offered by the Manufacturer, not the Dealer. As I read it, it is not "cash back" and you shouldn't have to wait for a check. It should just be deducted from your sales price when you sign the documents. If you haven't signed a contract for purchase yet then I would think that they should honor the $1,000 incentive. Hope this helps. |
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I would definitely ask about that rebate. You haven't paid or taken delivery yet, so you should certainly qualify as long as delivery occurs before the end of the rebate period. It shouldn't have any effect on the profit the dealer expects to make...the rebate is coming from corporate. Good luck! |
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Thanks to all who replied to my incentive dilemma question. I also posted it in the "Any questions for a car dealer?" section of Edmunds and from the responses kindly posted by all of you, feel that we will have no problem cashing in as long as our Pacifica arrives on schedule. All the best! maxmom ms mayor - I haven't heard or maybe I just missed it, did you take delivery? If so, let's hear the specifics, color, etc, . . . |
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