Last post on Jan 24, 2013 at 9:36 AM
You are in the Mercury Mariner
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Mercury Mariner, SUV
#511 of 514 Auto door locks-don't
Feb 15, 2012 (1:29 pm)
My daughter's 2008 Mariner Premier has two problems that I am betting are interconnected. When you open the doors, the interior lights do not go one, none of them. I can manually turn on the roof light but the others do not come on. And when you start to drive. the doors do not lock automatically. Anybody have any idea what's up?
#512 of 514 Re: Problems That "Shouldn't" Happen [robind419]
Nov 06, 2012 (7:03 pm)
My mother-in-law has a 2010 Premium Edition. Just after 40k she started noticing the same exact steering issues you describe. The stealership also said they had never seen such a problem (BS) They told her (after 3 visits to get them to acknowledge there WAS a problem) that they needed to replace the WHOLE rack-and-pinion and the STEERING COLUMN! She battled with FORD customer care and they took care of some of the bill. NOW they told her she needs new tires because the wear indicators are even with the tread. Well I took a look at the tires (I have been a service advisor for several automotive repair shops) and the tire they where taking the reading from was the front tire that wore prematurely due to the STEERING ISSUE!!! In my opinion this vehicle is sub-par to have the Mercury badge so BOO on FORD and BOO on this dealership! Buy a Jeep Grand Cherokee and be done with it!
#513 of 514 Re: Problems That "Shouldn't" Happen [robio5150]
Jan 24, 2013 (9:36 am)
WARNING! THE STEERING IN MERCURY MARINERS IS NOT POWER STEERING, IT IS ELECTRIC POWER STEERING. NO FLUID REQUIRED. NOTICING A LOT OF MARINER'S ARE HAVING STEERING ISSUES, INCLUDING MY OWN VEHICLE. THEY WANT YOU TO REPLACE THE ENTIRE STEERING COLUMN! PLEASE CALL THE NHTSA TO FILE A FORMAL COMPLAINT SO WE CAN GET A RECALL ON THIS VEHICLE. THIS IS AN EXTREMELY EXPENSIVE FIX AND NOT COVERED IF YOU ARE AT ALL OUT OF "WARRANTY".
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236
I have a formal complaint listed with them already. They only have a handful of the complaints because people are not aware they have to file a complaint with them in order for a recall to happen. THEY SAY TO KEEP THE RECEIPT IN CASE A RECALL HAPPENS, THEN YOU WILL BE REFUNDED.