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Mercury Mariner

500 messages,  Last post on Sep 23, 2009 at 12:48 PM

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What is this discussion about? Mercury Mariner, SUV


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#431 of 500
Mariner Pulls to Left by mikew
Apr 17, 2006 (3:38 am)
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Hi,
My wife purchased a 2005 mariner last July and from the get go had a problem with the car pulling to the left. We waited 8 months for an "engineering" fix only to be told the truck needed new tires. They replaced the tires with Michelon cross terrain SUV tires (originally had Continental tires) last week and the truck still pulls to the left. The dealership here (in Michigan) has 15-20 other mariner's with the same problem. They have been working with an engineer here in Dearborn Michigan. When we were told it was a known problem and engineering was working on a solution and the dealership was waiting on parts I assumed it would be mechanical and not a tire swap. Anyone else experiencing this problem?
 
Mike...
#432 of 500
Re: Mariner Pulls to Left [mikew] by nvbanker
Apr 17, 2006 (8:49 pm)
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Replying to: mikew (Apr 17, 2006 3:38 am)

First I've heard of it. I have 2 Mariners, they don't do it.
#433 of 500
Re: Mariner Pulls to Left [nvbanker] by mikew
Apr 18, 2006 (2:54 am)
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Replying to: nvbanker (Apr 17, 2006 8:49 pm)

Are they AWD mariners? We were told it was only affecting 2WD mariners. I have some Ford people looking into it for me as I'm starting to get a little frustrated.
#434 of 500
Re: Mariner Pulls to Left [mikew] by nvbanker
Apr 18, 2006 (7:48 pm)
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Replying to: mikew (Apr 18, 2006 2:54 am)

No, they're both 2WD. They were bought several months apart also, they are V-6's.
#435 of 500
Re: Mariner Pulls to Left [nvbanker] by mikew
Apr 20, 2006 (2:57 am)
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Replying to: nvbanker (Apr 18, 2006 7:48 pm)

We have a 2WD v-6 as well. I had the service manager out to our house last night and we test drove. He agrees the car still pulls. We swapped cars and he's supposed to meet with a local engineer today and test drive with him. I was told our dealer had 35 vehicles with the same problem which Ford said was a tire issue. They've replaced tires on all 35 vehicles but we are the first to return with the same problem. I'm supposed to get a call from the engineer this afternoon, I'm curious to see what he thinks after driving the car.
 
I'm curious. If you don't mind sharing. When were your two purchased and what brand/model tires do you have.
 
Thanks,
  Mike...
#436 of 500
Re: Mariner Pulls to Left [mikew] by nvbanker
Apr 20, 2006 (6:02 pm)
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Replying to: mikew (Apr 20, 2006 2:57 am)

Sure, the Brown one was purchased last November, around Thanksgiving, and the Green one was purchased just in March. Pretty sure they both have Continental tires, but I'll check tomorrow (they're used for my business, and my couriers take them home, so I don't have access to them right now). But they get driven hard, every day, and not all that carefully. You'd think if there's a systemic or engineering problem, I could demonstrate it. Continental tires are junk, IMO, but I'll burn them off. On my personal cars, I prefer Michelin or BF Goodrich.
#437 of 500
Re: Mariner Pulls to Left [nvbanker] by mikew
Apr 24, 2006 (3:09 am)
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Replying to: nvbanker (Apr 20, 2006 6:02 pm)

Well they re-aligned the car again and it appears to have helped, my only concern is they've over adjusted it to compensate for the pull. I finally got to talk to the engineer and he said they did have a production run problem with the tires (wouldn't say when) and it only impacted a relatively small number of vechicles. I'll be taking it in to my own garage and having them check it out to make sure everything is okay and there will be no long term problems.
 
You are right, the continental tires are junk. I had them on my Expedition and couldn't wait to replace them. The Michelin tires they put on the mariener are much better tires.
 
Appreciate the feedback/info,
  Mike...
#438 of 500
Odd hum in stereo by guitarchris
Apr 24, 2006 (5:39 pm)
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I just bought an 06 Mariner Premier and after driving with the radio on for about a half hour it starts to make a strange humming noise (it almost sounds like it is trying to read a cd but will do this even without a cd in it). If I turn the radio off it sill makes the sound and it is coming from the unit itself and not the speakers. If I shut the car off it still makes the sound (although it changes in pitch) and then stops once I open the door. I can not imagine anyone else has had this problem but I figured I would ask. Any help would be appreciated.
#439 of 500
Re: Odd hum in stereo [guitarchris] by nvbanker
Apr 25, 2006 (3:38 pm)
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Replying to: guitarchris (Apr 24, 2006 5:39 pm)

Sounds like you need a new head unit for your Stereo System. The actual radio isn't in the dash, it's in a panel somewhere in the back, but the CD drive is behind the radio panel, and you need a new one. If you can demonstrate the noise to a service writer, take it in - they'll give you a new one. I went through 4 of them once in my Navigator before I got one to work right. Then, just my luck, I turned in the truck shortly thereafter!
#440 of 500
Re: Odd hum in stereo - Solution by clarios
May 03, 2006 (2:35 pm)
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Actually, it's not the need for a new head unit for the stereo system. I went through this problem, and took months to resolve. Initially, Ford Engineering (a resource that the dealer's service department has) said that the stereo worked as designed. The noise is made by the cooling fan. Below is a copy of my original post (#343), with the information for the solution. Also, I mentioned at the end of that post that I would try to get the bulletin #. I was not able to get it. If it helps, Lincoln Mercury of Bellevue (in Bellevue, WA) is the dealer that fixed this for me. If your dealership is not aware of the solution (which is likely), they can contact this other dealership. They mentioned to me that they would make sure all their people know about this solution, since Ford is not providing the information. So they can help your dealer out.
 
------------------
 
My latest update on the high-pitched noise coming from the MACH 300 stereo...
  
Visteon, the manufacturer of the MACH series of stereos, issued a nation-wide bulletin to all its service centers about this problem. The service centers should take out the stereo's cooling fan, which is the culprit. Visteon has apparently done enough testing to know that removing the cooling fan will NOT cause over-heating. So now I need to take my Mariner to the dealer. They will take out the stereo, and the service center will pick it up on the same day (luckily, there is a service center in the same city, and the stereo slides out by pressing on a couple of pins). They said I should have it back in 2-3 days.
  
Now, here is something I thought was interesting... Visteon, as I have found out, is actually owned by Ford. This being the case, why did the dealership not know about this? Even worse, when the dealer called the engineering hot line for dealerships in Michigan, why did they say that that there was nothing they could do because that was how the stereo was designed? Ford, Mercury, Visteon... all one company. Yet, one doesn't know what the other one is doing. I had to dig deep on my own to get this resolved.
  
BTW, I will try to get the Visteon bulletin number and post it here, in case others have to go through this.

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