- #5425 of 5511
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Re: The message I had hoped to never write...... [jeffyscott]
by nvbanker
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Aug 25, 2009 (4:48 pm)
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Replying to: jeffyscott (Aug 25, 2009 4:05 pm)
Yes it is. Where dealers get their used cars. I am a dealer.
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- #5426 of 5511
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Re: The message I had hoped to never write...... [nvbanker]
by tim156
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Aug 25, 2009 (6:11 pm)
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Replying to: nvbanker (Aug 25, 2009 3:14 pm)
I once purchased a car from the Southern California Auto Auction when my brother had a lot in San Diego. Since you could only start the car and can't drive it, I paid a guy who's job is to access the condition based on what is known. Based on his opinion I purchased the car and it turned out to be a good runner for many years. I knew going in that it was buyer beware, no warranties. Now, as you stated in a later post you are a dealer. Did you purchase this vehicle without giving it the once over? If Ford Credit was the seller, was it a repo or returned using a Lemon Law. I don't know if you can actually drive the cars where you are, but was there a maintenance history, did you run it through the gears, was this possibly a known problem, (Lemon Law) or a don't ask don't tell on the part of the seller and auction? Someone had to drive the car at the auction site or did the problem arise after you took possession? One mile, 100 miles or 1000 miles, the warranty expires at 36000. Where would it stop if Ford didn't enforce warranties. How are you going to hurt Ford? Are you going to walk around with a sandwich board reading FORD SUCKS Ask Me How. I don't know how influential your circle is but tens or even hundreds of sales is a drop in the global ocean of Ford. These forums are full of people who claim they will never buy another Ford or Chevy or whatever, so what. And, if they, Ford, don't notice, how does it hurt them???? It sounds to me that your beef is with the auto auction, not Ford. If they put a vehicle with a known problem up for auction and passed it off as a good runner, that's fraud.
2010 Fusion SEL
2.5L FWD
Sport Blue Metallic
Moon & Tune
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- #5427 of 5511
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Re: The message I had hoped to never write...... [nvbanker]
by jeffyscott
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Aug 25, 2009 (6:41 pm)
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Replying to: nvbanker (Aug 25, 2009 4:48 pm)
Sorry, but I don't think a dealer buying a car at auction has reason to expect Ford or a Ford dealer to give him any special dispensations after the expiration of the warranty.
I'd assume auctions are typically a "buyer beware" type of situation. I think it'd be a different story if you were a retail customer.
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- #5428 of 5511
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Re: The message I had hoped to never write...... [tim156]
by stephen987
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Aug 26, 2009 (4:43 am)
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Replying to: tim156 (Aug 25, 2009 6:11 pm)
Some manufacturers have been known to do "goodwill repairs" to vehicles just out of warranty, in cases where there's a known problem (Camry sludging, Accord transmissions). But none of these would be offered without some sort of maintenance history on the individual vehicle in question.
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- #5429 of 5511
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Re: The message I had hoped to never write...... [nvbanker]
by dmathews3
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Aug 26, 2009 (4:53 am)
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Replying to: nvbanker (Aug 25, 2009 4:48 pm)
So Ford is supposed to rectify your goof up. You bought a car at an auction where it is buyer beware and you screwed up. Your a dealer and I'm betting this isn't the first time you have bought other peoples junk. Fix it and get on with life. Being a dealer can't you write off your screw up when you sell it at a loss?
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- #5430 of 5511
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Re: The message I had hoped to never write...... [stephen987]
by akirby
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Aug 26, 2009 (4:54 am)
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Replying to: stephen987 (Aug 26, 2009 4:43 am)
Let's be honest - TSB or no TSB - it's entirely possible this transmission was damaged by the previous owner.
I think nvbanker is just angry that he got burned and once he calms down he'll realize that this really isn't Ford's fault.
Or maybe not. 
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- #5431 of 5511
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Re: The message I had hoped to never write...... [stephen987]
by jeffyscott
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Aug 26, 2009 (5:27 am)
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Replying to: stephen987 (Aug 26, 2009 4:43 am)
Some manufacturers have been known to do "goodwill repairs" to vehicles just out of warranty...
I think they all do that in certain circumstances. But I doubt it is ever done on a car that a dealer bought at auction.
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- #5432 of 5511
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Re: The message I had hoped to never write...... [jeffyscott]
by akirby
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Aug 26, 2009 (5:45 am)
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Replying to: jeffyscott (Aug 26, 2009 5:27 am)
And let's be precise here. Ford does not repair vehicles. They're not allowed to by law. The dealer does the repair and the dealer decides whether to submit it as a warranty claim or not and whether to ask for an AWA (after warranty adjustment). It is then Ford's prerogative whether to approve it or not. Without a dealer asking for a warranty repair or AWA Ford's hands are tied anyway.
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- #5433 of 5511
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Re: The message I had hoped to never write...... [akirby]
by berri
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Aug 26, 2009 (7:54 am)
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Replying to: akirby (Aug 26, 2009 5:45 am)
Besides, if auto companies got generous with out of warranty repairs that would reduce their sale of overpriced extended warranties. It might also encourage buyers to hold on to vehicles longer.
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- #5434 of 5511
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Re: The message I had hoped to never write...... [berri]
by cannon3
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Sep 06, 2009 (2:55 pm)
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Replying to: berri (Aug 26, 2009 7:54 am)
It is amazing how people react when they get burned. I cannot believe this dealer did not have the car checked out before buying it. How do you kow how the car was treated or serviced before? Previous owner could have really abused the vehicle. I now have 45,000 miles on my 06 Fusion V6 SEL and its transmission is fine. I did have it serviced at 30,000 miles. Change oil every 4,000 miles. Air filter every 10,000, on and on... I do prevenative maintanence for a living, maintenace reviews of tools/machines ect. I am a true believer in taking care of your vehicle. Cheaper to do fluid changes/filter changes than to replace a whole engine/transmission.
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