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You are in the Prices Paid - Buying & Leasing Experiences
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Acura TSX, Sedan
#4243 of 5064 2010 TSX Purchase
Aug 26, 2009 (9:30 pm)
2010 Acura TSX, Base, Auto trans., Gregio, Ebony interior. – 8/26/09
Location – Bay area, California.
Sorry for being so detailed, but since so many people helped me out, I want to return the favor and provide the most information for a would-be-buyer.
Pricing research: I used all the standard sites, many still had 2009 data which complicated things since for a period there was the $1250 marketing ‘rebate’ and they were selling 2009’s below invoice to clear them out. User forums are also difficult as people post and don’t clarify if its with Dest or not, the TTL, and “OTD” price. Plus their options etc. I found getting a solid ‘market price’ to be very difficult.
I settled on an Invoice price of 26,959, plus Dest of $810 and TTL. I’m not including their dealer hold back of 2%. I consider that their profit. My goal was to get close to invoice.
Trying to get a quote:
We tried the Costco program and the dealer contacted us and gave us an email and voice quote of $750 over invoice, plus Dest, TTL. (But they didn’t have our color combo)
We emailed all the other bay area dealers and only 1 gave an email quote, the rest wanted to call us etc. “come on down” type thing.
Since we were serious, we called all the dealers (8+) and most gave us a quote of $1100 over invoice plus Dest, TTL. Some others were very coy and wouldn’t commit to a price over the phone. The $1100 over invoice dealers didn’t have the car though, but said that wasn’t a problem and they could get it from another dealer who had it. They also were very hard to pin down on “OTD price”, as in “TTL and fees” were very vague. I recommend anyone who gets quotes ask for a breakdown and total out the door price. I’m always concerned about getting a price, and showing up and there’s $500 extra in “fees” added to the end. I feel if you push a dealer to a very low price, they’ll always surprise you with hidden fees at the end, depending on how much extra stuff you buy from them. (ie they need other ways to make $).
We finally called Hopkins Acura in Redwood City and they gave us the same $1100+- over invoice price right away. They also had the exact color combination I wanted. After talking for a few min, we told them we wanted invoice, and finally offered to split the difference. They agreed to $625 over invoice.
Dealership: Hopkins Acura, Redwood City, CA.
Dealer markup above “invoice”: $625
Splash Guards & Wheel locks: $189.05 (I choose these 2 items and didn’t negotiate more)
Car Total: $28 583.05
Doc fee: $55
California Tire fee: $8.75
Smog abatement fee: $20
Total out the door: $31568.63
Factors affecting price/negotiating:
- We only had 1 car and needed the 2nd car. We could have rented one for a while, but at $200/week, but negotiating over $500 becomes a waste.
- Cash for Clunkers was in it’s last weekend, and dealers were very busy. If we had waited until the next weekend, we probably could have gotten a better deal.
-Cash for Clunker sales in August probably helped most dealers reach their quotas and sold out so much inventory that dealers weren’t that willing to negotiate. The TSX was also the main car that qualified since it has the highest MPG in the Acura family.
-Because I only wanted a specific color combo, there were only 2 of my car in the northern cali market. We called every dealer and verified ourselves the 2 dealers that had the 2 cars (total of 2 cars). Every other dealer said they “could get it” from those dealers.
By calling 8+ dealers, it also tipped our hand and it is unknown whether or not the other dealers could really get it from the 2 dealers. Waiting for more inventory wasn’t optimum for us. So yes, we rushed it vs. shopping for 2-3 weeks.
-Some dealers had 2009s and they were very willing to sell them for a lower price. We could have waited until January and could have gotten a better deal.
There’s always a ‘better deal’ if you want to wait forever for the perfect month, incentive and end of month. I think the above factors all contributed to the price. I’m sure in 3 months you can get one at invoice.
Interest rate: Honda only had 3.9% on the 2009 TSX, and I only wanted a 2010. Therefore we agreed to 4.49 via Honda Finance. The difference vs 3.9% is a few dollars per month. The banks and credit unions were all at 4.25% rate, so I didn’t want to shop around. (We have excellent credit, so your rates may vary).
Got to the dealer, and everything was 100% as they had promised on the phone. There were no surprises, and that alone is worth $300. They respected us when we declined their 400 ‘extras’ (Rust protection, fabric guard etc).. From start to finish the entire transaction took 45 min. The fastest new car purchase ever.
We had to come back to pick up the car cuz it needed to be detailed and the splash guards put on.
I didn’t know the splash guard were color matched, I thought they were going to be simple rubber black ones. But these ones are pretty nice and have the same paint color on them.
We arrive at the dealership and the car is parked in the show room! Nice touch! We got to inspect the car and do all of our ‘stuff’ to it while in the comfortable show room and then they drove it out and it was mine. It meant we didn’t have to stand outside in the heat, and also meant the clean car stayed ‘clean’ until we picked it up. Was a very strange feeling inspecting the car inside, and then its yours (in a good way).
Final paperwork was also very quick. They took the time to review everything with us. Programmed the blue tooth to the phones, XM etc.
I highly recommend them.
Things about the TSX / most impressive things:
-XM radio is nice… I wish it was cheaper/month. $5/mo would have me hooked.
- Hands free talking is AMAZING. Everyone needs this by law. I have the jawbone headset, and it’s a pain vs the integrated Acura system. It worked like a charm. Felt very safe driving and talking like that vs fussing with a wireless headset.
- If the doors are unlocked you can open the trunk with the little hidden button, that’s a nice touch.
- Fuel release is also nice, just push it instead of pulling a lever.
- Little side storage area near your knee is nice.
- Stock radio sounds good.
- Handling is good, haven’t pushed it yet. Feels better than my 04 tsx.
- Suspension is nice.
- Seats are wider and comfy
- Lighting at night is nice (gauges, key).
- Car feels bigger in the back seats. Feels a tad bigger in the front. Much more rear legroom as well (and hip/shoulder room).
- Trunk is smaller than 04 tsx and less useable room (why??)
- Very nice looking from the front and the back. The grill works, the fog lights are nice. Back is nice. Grill could be a tad smaller, but it’s ok. Car really looks substantial and aggressive. Does not look like the 04 TSX that totally blend
#4244 of 5064 Bad Dealer Experiences (1/2) - Elite Acura at Maple Shade
Aug 29, 2009 (9:22 am)
I was all set to purchase my 2010 TSX with Tech package today. I had a quote from the dealer that I liked (OTD price with complete details), and 3 potential VIN numbers to choose from. And I had my own financing arrangement.
I was going to decline any options, extended service or anything else the dealer was going to offer me.
We exchanged 23 emails back and forth, clarifying each point. I felt a bit confident that I have removed all ambiguity from the "quoting" process and I should be able to get what I want at a good price.
But of course, it is for no reason that car buying is amongst the most undesirable retail experiences in America
I went in to the dealership, picked the color (one of three VINs) and started filling out the paper work. That's when the "internet sales person" went and came back. "There's a little problem". I knew right then it was time to leave. "When Joe gave me the price, he gave it for TSX base - not with tech package". I started packing my stuff, and she brought her manager. Who came with the regular "concerned" look on his face. "I am sorry for the misunderstanding". I said no problem and walked out.
I had driven 55 miles to go to the dealership, and I work very hard on the weekdays. So of course wasting my Saturday morning for this dealership's unscrupulous practices was a problem. But I didn't feel like making a fool of myself, make noise and waste more time there.
The dealership was Elite Acura at Maple Shade, NJ
I am sure it must be illegal to advertise a price in an email and then not honor it. But I don't really have time to explore my hunch.
#4245 of 5064 Bad Dealer Experiences (2/2)
Aug 29, 2009 (9:40 am)
After my experience at Elite Acura, I went to the second dealership that I also had the quotes from in an email. The quote wasn't particularly competitive, but no worse than the rest. It was on my way home, and I decided to walk in.
I went to the "internet sales manager" and said that I am ready to make the purchase. He went back to look for my details, printed out the quote that he had given me on the email.
When he came back, instead of talking with me, he handed me over to a regular sales person. I did not feel comfortable with the hand over, but went along anyway.
He asked me if I have taken a test drive. I said no. He took me to his desk, said someone else is taking a test drive right now and we need to wait.
Then he said he has only been working there for 2 months, and that he may not know answers to all questions. Another standard red flag.
He then started asking me for my phone numbers and home address. I asked him why does he need that information, "because I need to look you up". I said the one phone number that I had been using to contact them in the past should be enough.
Then he started asking me other irrelevant questions. I asked him where are we going with this Q/A? He said "we're just waiting for the test drive". I said I don't even want a test drive. I know which car I want and I have the price you offered me. "What else do we need?"
He then said that the car is back and we can take the test drive. That's when I became very uncomfortable. There was no other customer at the dealership besides myself. And I had been looking out the window the whole time. There was not a single car that came in the whole time I sat there.
I said I don't want a test drive, just show me the colors you have and I'll pick one. He kept insisting on the test drive, but I firmly declined it.
He finally showed me one car, in one color. There wasn't any other, but "we can locate it". My response "Thank you, but I don't like to use the locating service". Some more attempts by "managers" to explain me that's the way it works. But I had already spent too much time for my own comfort at auto dealerships for a day. I needed to get out, and that's what I did.
#4246 of 5064 Re: Bad Dealer Experiences (2/2) [camry_chi]
Aug 29, 2009 (10:02 am)
Holy crap! Car buying is, yes, the worst worst worst retail experience ever. I get sick walking into a car dealership. And that works against me I suppose. I've never heard of a dealership--esp an Acura dealership--trying so hard to work themselves out of a sale. I drove 3 hours to get my TSX tech, and besides that wasted Saturday, it was a dream--very professional, very Acura (I owned an Integra for 9 years long ago). Good luck! (Maybe it's worth trying to get one trucked in from somewhere? I got my other car, a Benz, off ebay from a dealer in Arizona.)
#4247 of 5064 Re: Bad Dealer Experiences (1/2) - Elite Acura at Maple Shade [camry_chi]
Aug 29, 2009 (1:59 pm)
I doubt people who negotiate on the internet would fall for a trick like the one Elite Acura was trying to play on me. I was wondering why was that ill paid sales person wasting her time emailing me back and forth, if the trick wasn't going to work anyway.
And then it clicked to me. Throughout the email process, she kept asking me to send across my details so she can "keep the paper work ready". That way I can be "in and out in a minute". Since I knew the VIN and the price, that was an easier trap to fall into.
Now I feel a little better despite a wasted weekend. It could've been worse
Aug 30, 2009 (6:13 am)
Anyone think that Acura will have any special incentives soon for a 2010 TSX?
Not on a lease, but on a purchase.
#4249 of 5064 Re: New Incentives? [sounds_good]
Aug 30, 2009 (9:44 am)
I've had my 2010 TSX Base for almost 2 weeks and purchased for $200 over invoice.
Honestly, I did not think I'd get that close to invoice with the car only having been on the lot about 2 weeks. Then I got to thinking...the salesperson was still making a very good profit on holdback. (3% of base MSRP) Generally, after 90 days holdback is eaten up in dealer costs to finance the vehicle on the lot. At 45 days the holdback is cut in half. Also, keep in mind new car sales are down compared to used car sales. So you should be able to strike a pretty good deal on a 2010 purchase now.
#4250 of 5064 Re: New Incentives? [1bythesea]
Aug 30, 2009 (11:03 am)
The lowest quote I've gotten so far on a Base level 2010 TSX is $27,769.00 + $699 dealer fee which is $28,468 (plus tax, of course). How much better should I be able to do?
EDIT -- Better question: if my tax rate is 6%, what's the best I can expect to see as an out-the-door grand total price on a Base level 2010 TSX?
#4251 of 5064 Just Purchased 2006 TSX with Navi...
Aug 31, 2009 (5:51 am)
Figured I'd just put up a post about my recent purchase of my '06 TSX w/Navi and 32K miles. Dealership listed it for 21,980....I paid 20K even. Based upon dealing with multiple Acura dealerships in my area, this was the best I could do. Also, the car was certified. Location..suburbs of Chicago. Love this car.
Aug 31, 2009 (5:43 pm)
These cars have INSANE resale value. Not that we're planning to get rid of ours anytime soon (Black/Black TSX TECH w/ Automatic). We just picked it up on Saturday.
We paid $32,112 + taxes & fees for our car. We paid a little on the high side because we were able to utilize a $3500 cash 4 clunkers rebate. Island Acura, Wantagh, NY.
I was quoted $30,900 by Acura of Westchester & $31,450 by Devan Acura, Norwalk, CT.