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Acura TSX Prices Paid and Buying Experience

4328 messages, Last post on Nov 22, 2009 at 11:38 AM
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In Novemeber I started requesting quotes from dealerships in the Bay Area. Most of them responded quickly and professional. However, this specific one at PRESTIGE ACURA in Santa Rosa replied my request by asking which side of the Golden Gate Bridge I live in? I emailed her back and told her I live in San Francisco. Then, she emailed me back saying "Unless you have some kind of affiliation to my dealership, my quote is msrp. There is no reason why you would drive an hour away to buy a car. Plus, my dealer services do not apply to you because you are on the other side of the GG bridge." (Yes, this is exactly how she responded. so rude!) I have never seen a car sales person like this. To me driving one hour to buy a car is reasonable. I can't believe that she made comments like that. Besides, I think it's customer's business to decide where they want to buy a car. Sounds like she only wanted to sell cars to people who live "on the same side of the GG Bridge." Very ridiculous! Maybe she thougt I was just shopping around and didn't wanna waste time on me. If so, then she should not have been an "online sales consultant." Poor customer service and very rude!! DON'T GO TO Prestige Acura in Santa Rosa, California.
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Replying to: yy394 (Dec 14, 2008 8:38 am) I suggest you call the dealership, speak with the general manager, and then forward her e-mail to him or her so the salesperson can be disciplined. I think it's important to address bad customer service and rude employees by going right to the top. Let the general manager know that an employee like this tarnishes the whole Acura brand. Oh, and you should also let the general manager know that you have -- and will continue -- to post information about your experience on various web forums. And that you're naming their dealership. THAT will surely get his/her attention! |
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I'm looking at the TSX w/Technology Package. One question I couldn't find online (or get answered by the salesperson I spoke with): what is the monthly fee for AcuraLink to get weather/traffic updates? Is this negotiable at all w/the dealer? Thanks!
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I am planning on purchasing a 2009 TSX with Tech package. MSRP is $32,820. Invoice is $30,224. How much under invoice have you been able to purchase for? I have qualified for 0.9% financing through the dealer.
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Replying to: samimo (Dec 22, 2008 2:05 pm) If I can't swing a 128i coupe, then I might pick up a TSX tech package. I currently own a 2004 TSX and I'm very happy with it. It's a complete package and the best value for the dollar, I think. |
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Recently got the TSX base package for $500 below invoice.
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Replying to: ash326 (Dec 17, 2008 9:09 am) |
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Replying to: mittbb (Dec 23, 2008 3:13 pm) Many put an add-on pro pack (splash guards, wheel locks and trunk matt) to increase their profit. |
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I thought I was getting a really good deal on a base tsx now I am not so sure. I did so much research and went in with what I thought was good information. I was quoted 26,616 from the internet. When I got to the dealer we went back and forth about 4 times before they came out with a $320.98 (tax included) a month for 36 months/10,000. I know I shouldn't put any money down but in order to keep the payments that low they said I would have to put 3000 down. I got the car but do not understand the lease agreement. I also paid $595 and $895 for a passive alarm and remote start. I paid that on top of the $3000. Then I had to pay NY taxes on the cap cost reduction. So basically it came out to $4973 down( including taxes and fees) which now seems like way too much. The agreement says: Gross cap cost $29774.65 - cap cost red. - 3242.58 adj. cap cost $26532.07 residual (65%) 19318.00 depreciation = $7214.07 rent charge $4341.21 (what does this mean?) total base pay $11555.28 36 mon = $320.98 Can you help me break this down so I know what I did or what I shouldn't have done? From the way this is, I can't see that I got the vehicle for 26,616. (plus the alarm 595 and remote start 895) HELP! Thanks very much!
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