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SUVs BMW X3 & X5 BMW X3
3287 messages, Last post on Nov 14, 2009 at 6:14 PM
You are in the BMW X3 & X5 Forum. Your Hosts are steve_ & tidester
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Replying to: imgdoc (Jan 04, 2009 9:08 am) tidester, host SUVs and Smart Shopper |
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Replying to: imgdoc (Jan 04, 2009 9:08 am) |
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Replying to: irvin54 (Oct 28, 2008 10:57 am) My wife's 2006 X3 had a similar problem. There is one spot near some towers and antennas where the key would not remotely lock / unlock the vehicle. When we took it in for regular service last week, they replaced a bad antenna amplifier and the problem has been fixed- key now works remotely in the former dead zone. Bruce |
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My wife's '07 had the EXACTsame problem. Same fix by our dealer. No issues ever since. We are at 26,000 miles + and still going strong.
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Momentum BMW on Katy FWY and Park Ten in Houston, Texas has the worst customer service. I bought a new x3 July 28, 2008 and it has had numerous problems. It has been in the shop 1/5th of the time I have owned it. Every time I take it back in for the same thing, I am told to wait over an hour and then I get a rental car. I was tolerant for my first 5 rentals but not anymore. Since they cannot fix the problem, I would at least expect them to put me in a BMW loaner and not a KIA RIO. Especially when I am paying $581 a month. I called to complain and the service manager chewed me out and then my husband. I did leave a stern and rude message for my service advisor, but I never expected to be yelled at by a manager. I later found out the general manager was in the room when the service manager made the call and saw nothing wrong with the conversation or how I was treated. My car has now been fixed, but I still have not received any apologies. I am disappointed and surprised at what they consider acceptable phone etiquette. Everyone should know about the poor customer service given at Momentum BMW on Katy FWY and Park ten!
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Replying to: ceebs2815 (Jan 26, 2009 11:40 am)
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Replying to: bodble2 (Jan 26, 2009 12:21 pm) And a reminder - you can report on your good and bad dealers with Dealer Ratings and Reviews. |
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I currently drive a 2002 Subaru Forester, and I've seen someone on that board describe it as "not an off-road vehicle, but an any-road vehicle." I think that's an apt phrase. I frequently take it to trailheads and trout streams that are at the end of a few miles of Forest Service gravel roads that don't see a grader but every few years, if that. As I seek a replacement, I'm looking at the X3 (it will also fit into a tight parking situation at work), and like the comfort and performance. Would anyone care to comment on how it performs off the pavement? Thanks. Bob
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Replying to: boba6 (Jan 30, 2009 10:00 am) Our gravel driveway is  1/2 mile long. Our 2004 X3 has plowed through over 10" of snow with no problem. A heavy rain washed over 12" of mud across the road at one point last summer and the X3 again handled it with no drama whatsoever. It was a bear to clean up however; mud was even packed around the front brake calipers...
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Replying to: dr65 (Oct 17, 2008 8:44 am) 
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