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SUVs BMW X3 & X5 BMW X3
3283 messages, Last post on Nov 11, 2009 at 5:37 AM
You are in the BMW X3 & X5 Forum. Your Hosts are steve_ & tidester
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Replying to: phaitour (Dec 05, 2008 3:46 pm) Sounds like it has everything but the kitchen sink at $49K... nice! |
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Hi folks I live in the northeast and do not have a garage for my X3. The winter is turning out to be harsh this year and was wondering if it is a good idea to have a remote starter installed. My X3 has done 60000 miles in 3 years 4 months without any maintenance except the routine oil services. I did not have the 4yr/50000 mile warranty extended. I did not get the remote starter earlier as BMW customer service informed me that it would void the warranty. Do you think it is advisable as the two mechanics I called seemed to give conflicting advice - one said he'll do it and the other said he would'nt touch it because of the BMW computer/electronics. BTW - I love the car and it has been a marvellous experience having it - it still looks and drives like a new car. |
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I am wondering what is the best approach in my situation. I just bumped into e post and sustained a paint scratch on the front bumper (about 5 inches). The plastic is visible underneath. There are no cracks or anything. I am returning the car next month (end of lease). I am thinking of taking it for pre-inspection. If the damage turns out to be more than my insurance deductible ($500) can I make a claim at that point with the insurance company? Will the BMW dealer help with the claim in some way. Or should I report to the insurance company now? Any opinions? thanks
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Replying to: imgdoc (Jan 04, 2009 9:08 am) tidester, host SUVs and Smart Shopper |
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Replying to: imgdoc (Jan 04, 2009 9:08 am) |
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Replying to: irvin54 (Oct 28, 2008 10:57 am) My wife's 2006 X3 had a similar problem. There is one spot near some towers and antennas where the key would not remotely lock / unlock the vehicle. When we took it in for regular service last week, they replaced a bad antenna amplifier and the problem has been fixed- key now works remotely in the former dead zone. Bruce |
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My wife's '07 had the EXACTsame problem. Same fix by our dealer. No issues ever since. We are at 26,000 miles + and still going strong.
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Momentum BMW on Katy FWY and Park Ten in Houston, Texas has the worst customer service. I bought a new x3 July 28, 2008 and it has had numerous problems. It has been in the shop 1/5th of the time I have owned it. Every time I take it back in for the same thing, I am told to wait over an hour and then I get a rental car. I was tolerant for my first 5 rentals but not anymore. Since they cannot fix the problem, I would at least expect them to put me in a BMW loaner and not a KIA RIO. Especially when I am paying $581 a month. I called to complain and the service manager chewed me out and then my husband. I did leave a stern and rude message for my service advisor, but I never expected to be yelled at by a manager. I later found out the general manager was in the room when the service manager made the call and saw nothing wrong with the conversation or how I was treated. My car has now been fixed, but I still have not received any apologies. I am disappointed and surprised at what they consider acceptable phone etiquette. Everyone should know about the poor customer service given at Momentum BMW on Katy FWY and Park ten!
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Replying to: ceebs2815 (Jan 26, 2009 11:40 am)
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Replying to: bodble2 (Jan 26, 2009 12:21 pm) And a reminder - you can report on your good and bad dealers with Dealer Ratings and Reviews. |
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