Last post on Sep 22, 2012 at 9:23 AM
You are in the Lexus ES
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Lexus ES 300, Lexus ES 330, Transmission, Sedan
#668 of 1407 Transmission woes in ES/Camry
Jan 09, 2005 (1:47 pm)
Just want to thank all the members of this board and Edmunds.com. I was considering purchasing a 2005 Camry or Lexus ES300/330 until I read about the tranmission problems, and the unacceptable attitude and response that Toyota has had towards its loyal customers. I am an unhappy 03 Accord owner who was looking for a more reliable vehicle, and I will not be looking for a Toyota product because of their poor customer service. (There isn't even a email-contact on their websites!).
-Scott in NH
#670 of 1407 I have had four ES 300s; am presently driving a 2002
by ursa major
Jan 21, 2005 (11:37 pm)
There is most definitely a lag in throttle response. I often "downshift" to gear #3 to accelerate from a stop. I have also pointed this out to the dealers, but received no satisfaction. Now I have test driven numerous cars, and enjoy driving the Audi A4 3.0, Acura TSX and TL, and BMW 3 series, Infinti G35. All of them have better response and handling than my ES300, for which my lease is up in March. The problem is that in reading the Edmonds boards, I cannot determine which competing sport or luxury sedan REALLY provides the best reliability with fewest complaints! I have enormous respect for and appreciation for the quality control and almost negligible problems five Lexus have produced for me. However, I want to change to a sportier, more athletic ride.
#671 of 1407 Re: I have had four ES 300s; am presently driving a 2002 [ursa major]
Feb 01, 2005 (4:47 am)
Personally, if I had it to do over again, I'd buy an Infiniti G35 (but I'd replace the silly metal components on the dash/console with wood). The G35 is not as luxurious as the ES330, but it's not too far behind. It offers more room and a much sportier ride. The only complaint I've heard about the G35 is that the seats aren't that comfortable. I didn't notice that in a short test drive, but you might want to take an extended test drive to be sure.
I almost called my local Infiniti dealer and offered to give them a testimonial against the ES330 if they traded me even up for a G35, but decided it's probably not likely to happen, anyway.
#673 of 1407 Re: I have had four ES 300s; am presently driving a 2002 [ursa major]
Feb 03, 2005 (12:11 pm)
What about the IS if response and handling are your priorities?
#674 of 1407 Re: Lexus 'customer service' again [jragosta1]
Feb 03, 2005 (3:01 pm)
To find out whether it's your ES in particular with this problem or all ES's in general, the easiest way is to request to sit in a loaner (or new) ES at the dealership when you're there for service. If the memory function behaves exactly like yours, then you know it's not just your ES. If it functions as it should, then you can demonstrate to the service manager that there is an issue with your ES in particular. And that he shouldn't be blowing you off with an "it's designed that way" excuse.
#675 of 1407 Major problem today, related to tranny?
Feb 03, 2005 (5:09 pm)
Our 2003 ES300 with only about 30k miles did something horrific today, and i'm wondering if it could be related to the tranny issues that people are talking about (yes, my car has the hesitation problem, but i've learned to live with it. this was something totally different).
Pulling out from the garage, going <5 mph (the car was basically rolling forward near idle speed), stepped on the gas, and the car wouldn't go any faster than idle. I even tried flooring it, and still, the tachometer wouldn't budge! The car continued to creep along at idle. The engine didn't race at all; it was like the message from the pedal wasn't getting through to the engine. My understanding is that this car has no real direct mechanical linkage between gas pedal and the rest of the drive train, and a fancy computer works out how much gas to provide.
Thus, when i had the car towed to my local mechanic, he just scratched his head.
The car is now sitting at the local Lexus dealer & i'm awaiting a diagnosis. I have to say, it's been a very long time since i've owned a modern car that's left me stranded like this, and with only 30k miles to boot!
#676 of 1407 Re: I have had four ES 300s; am presently driving a 2002 [atoews]
Feb 03, 2005 (6:57 pm)
As I've explained earlier, one of my biggest complaints about the way Lexus is handling this is their insistence that the car operates as designed.
Now, if they said 'some drivers experience a hesitatation but we don't think it's severe enough to cause a safety issue', that would be better. Insisting that the car is DESIGNED to have a huge lag for many drivers is just plain offensive.
WHy do I bring it up now? I just took my car in for its 20,000 mile service and asked them to look at a few other things. One of them is an item I've complained about at least 5 times. I like my seat all the way back. I move it back and program the memory to stay there. After my wife drives the car (she moves the seat way forward), I hit the memory button to return the seat to the furthest back position - but it doesn't go all the way back. It stops about an inch short. I've taken it in 5 times and they always say they can't duplicate it.
Today, the service manager said 'oh, yes, we've seen that problem before and it's designed that way'. Huh? They designed it to go to a different position than it was programmed? And if it was designed that way, why didn't they tell me that the first 5 times?
Again, an honest answer would have been 'because of the tolerances, it's not unusual to get an error of 1" or so in the memory settings, but we have never found a way to avoid that' or something like that. Telling me time after time that I'm imagining the problem is the worst possible customer service.
I'm even more convinced that this is my last Lexus. I just talked someone else out of buying one today.
#677 of 1407 Re: transmission problems? [greathanny]
Feb 03, 2005 (10:49 pm)
From what other posters in various forums have indicated, the hesitation problem has NOT been solved in the 2005 ES330.
I recently test drove a new 2005 ES330 and the hesitation was VERY noticeable. Others have suggested that the electronic throttle is a contributing factor. I was also contemplating the purchase of a new ES330, but a real safety issue is suggested by the sheer number of complaints filed with the NHTSA.
Hesitation problem aside, the 2005 ES330 offers a VERY comfortable ride with a well-designed interior. In driving the car, however, I had a strange feeling of being DISCONNECTED! A very different driving experience from my wife's '98 ES300.
For those who value comfort above all else, however, the ES330 is an easy choice.