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Transmission problems with Lexus ES?

1381 messages, Last post on Nov 26, 2009 at 12:56 PM
You are in the Lexus ES Forum. Your Hosts are pat & karens
| Toyota have agreed that my transmission is defective and are in the process of replacing it with a new one. I think my problem is much more severe than anything I've seen here. I havn't seen any other reports that match my experience precisely. Does anyone know for sure if the transmission in the 04 Sienna is identical to the ES300? | |
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I am a owner of a 2002 ES300 with 16000km on it. I haven't experienced any transmission problem as noted in this discussion. But my car does have hesitation off the line. When I went in the dealer this Saturaday for my service and I asked the service advisor is there a fix for the transmission problem which I heard lots about it, and also mentioned about the hesitation with my car. He told me Lexus just came up with a fix by changing the engine computer to a updated one and they just got 2 in the parts department. So I was more than happy to have my changed, the part number is: 89666-33442 Engine Computer ,and it only took 45 minutes. And what a big different, now my car get off the line with much more push and it actually feels more lively when I accelerate. I think they somehow changed the transmission shift point and it really help this ES300 with the lazy transmission. You guys should ask your dealer about this. |
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It would have been nice if Lexus would have admitted the problem in the first place and then announced the upcoming fix. If I would have known, I would have purchased an ES300 this spring. Too late since I just bought another car a week ago. Maybe I'll consider the ES300 in a few years when I'm looking again. |
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| Is the new Lexus computer chip mentioned above by akw3 the answer to the transmission problems that have plagued members of this board for so long? Let's hear it. | |
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This got me all excited and I immediately called my dealership about it. The service guy said "it's not supposed to be public knowledge." Upon realizing what he said, he took it back. Why keep the fix a secret? Well for one thing, they don't want to admit there was a problem in the first place. They don't have the part in stock and said he couldn't find any TSB's about from lexus' secure site, so he doesn't know if it would indeed fix the shudder and other tranny problems but he would ask the manager about it. The manager is on vacation and I won't get an answer until next week. |
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I took my ES300 YR2002 in the Putnam Lexus in Redwood City, California for the following problems yesterday. My vehicle has about 7,500 miles. 1. Tire noise 2. When Braking - Wheel vibration 3. Transmission problem - shuddering/hesitation 30-42 mph. There are more detailed explanations of this problem in other message posts. They have fixed the #2 brake/rotor problem as discussed in previous messages. The service advisor said it was on the Technical Service Board. However, my service advisor said that they cannot replicate #1 and #3. He wanted me to come in and take the mechanic for a test drive. He said that there is no known transmission problem on the Technical Service Board. They did not hear the tire noise nor experience the transmission problem I was reporting. I mentioned to him that I have been experiencing the problem since I bought that car and the transmission problem is a known issue. I also cannot take time away from work to go test drive a vehicle with a mechanic (he acknowledged and understood this point). I just want the problem fixed and I don't want to keep bringing the car back to the dealership for the same problem. I also provided him the engine computer part number mentioned in akw3's previous message. He said he would check it out and get back to me. He called back 30 minutes later and said this part 89666-33442 is not a Lexus part number. He also wanted me to fax him the information on the internet where I found this part number. He said a lot of information is on the internet and may not be true. Well, I left him a message and basically said to keep my car until they fix the problem and don't call me back until they have it fixed. I don't have time to fax him information from the internet nor give driving lessons to a bunch of mechanics. I also mentioned a dealership has actually had a lawsuit filed against them over this transmission issue and I suggest they call other Lexus dealerships around to figure out a solution to this problem. My wife followed up with another phone call and explained that their mechanics only drove the car once (probably only around the block!) and I have been driving the car for several thousand miles. She has also felt the same acceleration problems that I have and detailed that to him. The service advisor said he would call the manufacturer and try to figure out a solution. He will call around about the part number I gave him. As of now, my car is still in the shop and meanwhile, I have a loaner RX300 which drives very nice which gets me around town just fine. No transmission problems on the RX300 I might add. Drives the way a Lexus vehicle is intended to without Lexus' "secret" ES300 transmission problems we have all been experiencing. However, I am willing to take this to the next level if Lexus does not own up to their ES300 2002 transmission blunder. I would like to explore a class action law suit if this transmission issue does not get fixed very soon. Believe me, Lexus does not want to have the tranmission problem make their company look bad and hurt sales. I hate being taken advantage of and jerked around... I will post the outcome soon. |
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| see discussion board ES300 2002 Transmission Problems board I created for latest on my updates regarding the trans issue. | |
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I have a 2003 ES300 with 4200 miles. I have had the problem since purchased. My dealership, Lexus of Tampa Bay, also admits to a problem but says a fix is not available and can't give me a time frame when it will be available. She says call back every month. I asked if they would notify those who have complained of a problem and she said no! I seem to have 2 problems: 1) On rapid acceleration, especially from a slow speed, the trans delays a second before kicking in causing the car to die and then lurch forward 2) when slowing down below aprox. 20 mph and then when I apply th e gas (slow or fast it doesn't matter) the trans will delay before engaging. I don't have a problem from a complete stop or above 20 mph. I have also noticed lately when taking my foot off the gas at highway speed the trans does not appear to coast. It feels like the trans is slowing the car down. I can cause the trans to shudder by shifting from drive to neutral and back to drive. It shudders under approx. 30 mph when going back into drive. It appears these problem arises when the car has to downshift. I plan on sending complaint letters to Lexus. Hope everyone will do the same to create some concern. I'm sure the attorneys would love to get involved once someone is injured. |
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| Anyone with the trans problem should file a complain at the NHTSA Office of Defects web site. I saw several similar complaints under the ES300 2002 model year. | |
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| Thanks grandwave22. Very useful. If there are enough complaints, the NHTSA may do something about this issue. | |
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