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Prices Paid: Buying & Leasing Experiences Nissan Murano Prices Paid and Buying Experience
2596 messages, Last post on Nov 29, 2009 at 4:43 PM
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Did you get a good deal on your Murano?
Share your experience here!
I'm looking to purchase a new Murano some time later this year around December. Any idea when Nissan typically starts offering incentives for a new model?
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I just picked up my new Murrano last Friday. 2009 Murrano LE Merlot with black leather interior Dual Moonroof Splash guards Floor Mats Cargo Protector MSRP: $38,165 Invoice: $35093 Price Paid: $34703 total out the door It also included the following: Wheel locks (standard for the dealer - don't know the price) Processing fee: $97 Temp license fee $7.50 The price does not include taxes, as those are done by the state DMV. I will say that the color combo I wanted was not readily available in the St. Louis area. They had to get the car from about 100 miles away. I checked the inventories myself, and the next closest dealer with that color combo was in Indiana. Oh yes, Suntrup in south St. Louis County had one also. It was being driven by the manager's wife and had 2,500 miles on it!!!!! They offered it to me at $3400 - they said they considered it not "used," but "gently loved." I gave them an earful about depreciation and it not being a "new" car anymore, and walked away. Now to comment about the dealer. I purchased it from Lou Fusz in St. Louis, MO. When I arrived to pick it up last Wednesday, it was clearly not ready. My husband was out of town, and so I had taken a close friend to help me look it over. As I approached my soon-to-be new vehicle for the first time, the first thing I saw was a giant smudge on the rear hatch door. The car was covered in pollen. The interior windows were smeary and streaked. The car had many, many scratches in its clear coat. We were told it had just been detailed, to which my friend replied that they "should fire the detailer!" We were told the pollen caused the scratches!!! Again, my friend stepped up and said, "so, let me understand, you're telling your customer that if they park their car outside and it gets pollen on it, that the paint job is so poor, it will become scratched?" They brought their detailer out, and he came with a rag and a bottle of ?Windex? and attempted to clean the scratches. After watching for a moment, I became more concerned that he was just rubbing more dirt into the car and asked him to stop. I finally told them that I would give them an opportunity to redetail the car and see what they could do about the scratches, and that I would be back with my husband on Friday. They then proposed that I should wait (it's now 8pm) there right now, while they go fix it. I told them no, and they asked again and wanted to go get the manager. Once again, my friend spoke up and said "Aren't you listening to your customer? She told you she would be back on Friday with her husband. She does not want to wait. The car should have been ready when we got here." Anyhow, to wrap it up, I was absolutely appalled and amazed that a dealer would present a brand new car to a customer in that manner. Additionally, the cargo protector had to be ordered, and was not in yet. They also "forgot" to install the wheel locks, and it was after-hours when we picked up the car. So, now I have to make a trip back on Monday to have the wheel locks installed. They gave me a very low offer on my trade-in, a 1997 Acura CL, of $1000. The blue book for the car in good condition for a dealer trade in is around $2000. I have several offers at $3300, so I just told them never mind. They offered the least of the extended warranty packages at $2300, and the most expensive at $4400. We declined the extended warranty for now. Now for the funny part.... They had two finance people (one in training) to deal with, who after getting all the paperwork done, shaking our hands and us getting out the door, well......they forgot to collect our money! We were going to pay by check, and were out of their office before they remembered to ask us to pay for the car! I knew they had not collected, but was so amused, I just went along and wanted to see how long before they thought of it! Not my best buying experience. Hopefully the car will be great and I won't have to go back. Actually, I'm probably going to see about getting some of the maintenance done at the Infiniti dealer. I've been spoiled by the excellent service I have received over the years at Frank Leta Acura in St. Louis for my old Acura. I know that the Acura place will service Hondas, so I'm hoping Infiniti will service the Nissans. So, today, I went back to the dealer to get the wheel locks installed. Gosh, I sure hope I don't have to spend too much time there. The customer waiting room was FILTHY and with dead bugs on the floor. I didn't even sit down as the chairs looked so nasty. Some of the folks were friendly, others were not. It was certainly not the service experience to which I have been acustomed.
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Replying to: hpgator (May 11, 2007 8:09 am) |
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Replying to: threeboys (Apr 22, 2004 5:42 pm) |
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Replying to: murano2009 (May 02, 2008 8:47 pm) |
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Replying to: musky300 (Apr 24, 2008 4:56 pm) 
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Replying to: sprmario (May 07, 2008 11:48 am) I've found the dealerships are easy to work with getting the price below invoice...a few try to add "dealer fees" of around $399. Not too easy to work with on trade ins even though I'm only asking what the NADA trade value is. Any sugguestions here? |
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Does anybody know any dealers in the east-central area of alabama that will deal below invoice on a 2009 Murano (they think $1000 off MSRP is a terrific). Atlanta only 100 miles away. Anyone know a dealer in Georgia that will deal. All I can get is lip service in this part of the country. I have an offer out of Nashville that is below invoice, if the car exists and I can drive 5 hours to take a chance on a trade. I have not seen any posts from the Alabama-Georgia area concerning sub invoice offers/sales. Any Atlanta salesmen out there.
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Replying to: dgopelika (May 12, 2008 6:52 pm) As they say, "worth the drive."
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| Has anyone heard of a new for this month through june 30 $1000 previous owner/leasee loyalty being in force, or is this dealer just trying to woo me in and would have given me the discount anyway?? | |
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