Last post on Aug 26, 2013 at 2:43 PM
You are in the Nissan Murano
What is this discussion about?
Go to NHTSA to file a safety complaint.
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#2138 of 2342 Re: A/C Blowing hot air [orangelebaron]
May 04, 2009 (8:50 am)
I have a 2009 Murano with 15,000 km. Same problem started back in Dec '08 ... no temperature control (only HOT) for 2 months before they could get a part from Japan. The dealer replaced a control module of some sort but that has not corrected it. The problem is intermittent now.
The dealer has contacted Nissan Canada & they think it my be related to a sensor that's on the dash. They have some tests they'd like the dealer to perform next time I'm in for service (mid May).
#2139 of 2342 Murano Sun Visor
May 26, 2009 (10:23 am)
YES! My 2006 Murano has the same issue - the sun visor won't stay up and drops down immediately. It's very difficult driving with it in the way and it's a serious safety issue. I've tried calling the dealership and the part is over $300!! Seems ridiculous. I'm actually considering just removing it altogether. Any suggestions?
#2140 of 2342 Grinding noise when car starts (2006 Murano)
May 29, 2009 (7:22 am)
There is a grinding noise coming from the right side of the engine compartment when the car starts. Not knowing anything, it seems to be coming from the belt pulley area. I have 43,000 miles on it. Does this sound familiar to anybody?
#2141 of 2342 Re: 21,000 miles and warranty ends in July... [whitall]
Jul 18, 2009 (10:39 am)
Reply to 2133: Totally apologize for not getting back...but since problems for Murano have almost disappeared, I have not been actively checking in. My warranty was purchased at my dealer, Central Valley (Modesto, CA) and was the highest...Security Plus Platinum preferred, and cost $1,800. The vehicle was perfect at the time, had 45,000 and the lease had ended and I decided I wanted to keep it for 7 years (it was at 3 years). It covers most everything, and I will get to see how "honest" it was...when I go down July 20 to selling dealer, for the 60K go-over, plus the driver side automatic key has failed and to lock we need to manually stick in a key...classic electronics...back to where I was in college...a KEY. This is covered on Platinum Plus, because I knew how much it costs if a door window or lock failed...as the labor to take off a door panel is huge.
I will post again after "the experience"....and hope I have good news, and I will definitively spell out the Policy I bought.
Other than that, the Murano 05 has been bulletproof, as was my 01 Pathfinder which after 110,000 miles I traded for an 09...sold at a huge discount...because I needed more HP to pull our boat here in the Sierras at 5,000feet.
Back shortly. Apologize again for delay. John Baldwin, MD
Jul 20, 2009 (10:05 am)
The fuel economy button on top of the center console of my '03 Murano stopped working the other day. Everything else works fine. Has anyone else experienced this problem?
#2143 of 2342 Re: 21,000 miles and warranty ends in July... [baldwin3]
Jul 20, 2009 (11:06 am)
Well, I took the risk and purchased my Nissan gold preferred security plus plan through the internet, nissanwarrantystore.com. It's connected with Nissan of Santa Rosa, CA, and if you call the dealer direct you can talk to someone about the warranty. Or, just go through the website. Jesse is who I talked to and he was really nice. I also confirmed with Nissan that it is a real dealer authorized to sell the plans. I put it on VISA, with 10% down and free financing for 11 months. Sort of like EZ pay on QVC, they will charge my VISA a payment for 11 months. I liked it because I have VISA as a backup if it was no good, but I felt comfortable. Their price for this plan way beat my local dealer's. My dealer tried to play games with me and say volume of warranties doesn't affect them, it does. They were trying to sell me the used car warranty (the only one you can get once your original expires). I called another fairly local dealer and they told me my dealer didn't know what he was talking about. I do, he wanted to sell me the one THEY WANTED ME TO BUY, not the one I wanted.
I paid $1031 (end of month special) for gold preferred for 84 months and 70k miles (I only have 22k at 3 years).
I received my agreement and ID from NISSAN today, so it all looks good.
I never saw a platinum plan, mine is gold preferred plus, the same one you buy when car is new, it's not available if your original warranty has expired. Mine lists several specific exclusions, one of which is "IMMOBILIZER KEY, AND REMOTE KEYLESS ENTRY SWITCH ASSEMBLY". Is that what's wrong with yours? It would figure.....Hopefully your plan is a bit better than mine and it's covered...
Did you buy your service plan before or after your original warranty expired?
#2144 of 2342 Warranty and fuel button
Jul 20, 2009 (3:23 pm)
My plan is Platinum, and was $1345 back in 07, good for 5 years and 100K (mileage then was 35,000). Glad I had it, as the keyless entry thingy was the "actuator assembly" in the driver's door...parts ordered, no charge for anything. Platinum includes this, but not Gold...when I bought it, the plans were just $200 apart..so I bought the "everything". When fixed, I will post how much it COULD have cost.
On the fuel button. I asked the foreman at Central Valley, with 20 years experience and he said: button failure often due to non-contact at the button due to spilled coffee/cream or beverage. If not there, the relay "sensor". I didn't ask "how much", but if it is outrageous, forget it and chalk it up to "too many bells and whistles". I can only say my previous Audi and BMW 5 were riddled with electrical problems...so much that I outed those cars the minute the lease/warranty was up.
#2145 of 2342 Re: Warranty and fuel button [baldwin3]
Jul 20, 2009 (6:16 pm)
Good thing for me, I checked the coverage chart (http://www.nissanextendedwarranty.com/docs/NissanWarrantyComponentCoverageChart- .pdf) and used "search" the word actuator and the door actuators are covered. Not sure what the excluded item is. Still haven't found anything about a platinum plan. Maybe they stopped offering it. The only reference I found to it was in Canada as a used plan, the one you'd have to get if your original ran out. Maybe they just changed the name.
Let us know what it saved you on the door thing.
Just realized I could have a problem as years ago a quarter fell down the crack of my screen. I wonder if I should have them take it out somehow now, so they can't blame that if there is a problem down the road? It doesn't rattle or anything, no idea where it might have gone. Maybe it fell clear through.
Jul 21, 2009 (7:59 am)
The Plan that my respected Nissan dealer sold me was "New Vehicle Protection Plan" issued by JM&A Group, associated with Fidelity Warranty Services, Inc, 500 Jim Moran Blvd, in DeerField Beach, Fl. 33442. The levels are Silver, Gold, Gold Plus and Platinum. Gold Plus covers "electronic entry systems including remote entry receiver, sender and module, door lock actuators (what failed for me)" a lots more. Platinum adds a paragraph of "stuff" such as radiator hoses, upholstery, paint. Mine was bought at 33,000 just before lease was up, at 2 1/2 years old, and cost $1,495. There were zero, 50 and 100 dollar deductibles, and because I was a repeat customer, they threw in zero deductible.
I have to admit, when I bought it I looked at the finance manager and said, "Will these guys be in business when and if I need them?" And he said they have been around a long time (this was before "the recession"), but if not the dealership would honor the contract. I had him sign it, write that, and that was 2007. On this site I have read horror stories on warranties...so was careful. (Of course, the finance manager is no longer there, but the new guy said they would have honored it if the company was belly up.)
Again, I'll let you know what this would have cost out of pocket...and it will be substantial, as door panel has to come off, and new actuator (ordered) and lock mechanism all are expensive, as will be labor.
I bought it just for this reason...little dings like window motors, sun roof motors etc now run easily $800...
#2147 of 2342 Alternator issue
Jul 21, 2009 (3:42 pm)
Hope no one minds a rant...
In the past three years I have put over $5000. into maintenance and/or repair of my 2003 Murano. Recently, my manifold went and because "the bolts which hold it in place sometimes stick or rust onto the catalytic converter, the CC is often damaged when repairing/replacing the manifold." Despite the fact that this sounds like a design flaw which should be addressed, the work was done to the tune of $2200. I didn't have it back two weeks when my "service engine soon" light was back on. Tightened the gas cap to make sure it wasn't just a simple fix. Nope. Was going to call the dealership the next day to see if they would look at it. Didn't get a chance...car died at a red light at a very busy intersection. Just glad it didn't die IN the intersection.
Was towed to the dealership, thinking "Well, they just worked on it...it must be under warranty." NOT! According to the service dept. there are 186 reasons for the "service engine soon" light to come on so even if one is repaired, you're throwing the dice for 185 more things to go wrong and you'll get stuck with a HUGE repair bill again. Turns out the alternator died, frying my brand spanking new battery in the process! Repair cost? $884. plus tax!
Lest you say, excrement happens, I must interject that this will be alternator number three in the life of this six year-old vehicle, the first one within the first week that I had the car. The second was replaced as a "recall." Duh....Now, however, since it didn't die within the 12 month or 12,000 mile warranty period, I am up a creek and nearly $900. poorer. Frankly, I think three alternators in six years is unreasonable...but then, what do I know?
Note to self and anyone who reads this; NEVER, EVER buy any car in its first model year. Do the words guinea pig ring a bell? And, if a "system" problem recurs, even if it isn't the same piece of equipment, keep saying "Lemon Law" loud and clear.
Thanks for listening/reading...hope no one else is experiencing this problem.