Last post on Aug 26, 2013 at 2:43 PM
You are in the Nissan Murano
What is this discussion about?
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1176 of 2342 Re: 2005 Murano Fuel Tank [kbear2]
Mar 18, 2006 (10:07 am)
Your comparison on the Murano's history vs. that of the RX330 may be inaccurate: Lexus owners typically nit pick about their vehicles- feeling that the company advertises the relentless pursuit of perfection- and anything but perfect is not acceptable to some Lexus owners. The vehicle has longer warranty period, therefore more chances to quibble with the service writer. A better comparison would be the Toyota Highlander or Honda Pilot.
Toyota Motor Company may not be the most reliable out there- but they definitely know how to make a very competent car without the fear of being stranded on the highway. Any car that has a history of leaving motorists on the side of the road is scary. I wouldn't want my wife or mother driving one of these cars from the hospital being on call till 2am then have them stranded in a less than perfect neighborhood while help arrives.
Nissan and Goshn (sp) has made a remarkable turn around in product line up- very dynamic products done very smart- huge amounts of platform sharing and one engine for 60% of Infiniti and Nissan lineup (awesome 3.5 engine nevertheless). However quality control comes at the cost of development cost and more time spent "at the drawing board." Even with the quality problems nissan has it is still profitable due to their dynamic styling. I expect Nissan quality to get back to 80's and early 90's standards once the corporate move away from California takes place.
I applaud the few owners out there that stand by their cars while most everyone else complains and contemplates selling- but truth be told- the Murano is primarily bought for the styling not for Lexus like dependability (JD POWER) and attractive affordability and incentives. Cheers to a nice car and good luck with all the problems!
#1177 of 2342 Re: 2005 Murano Fuel Tank [aka1]
Mar 18, 2006 (5:53 pm)
I could fill up this thread with official complaints on the Lexus that aren't "nit picking". But I'll just list a few examples from the categories that have engendered serious complaints, over 100 identical in one case.
CONSUMER COMPLAINT: ODI Case Number: 10122016
Component: SERVICE BRAKES, HYDRAULIC
Details: ON JANUARY 17, 2005 I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT IN MY 2004 LEXUS RX330. THIS ACCIDENT OCCURRED LESS THAN 1 MILE FROM MY HOME, ON MY OWN STREET, 1-2 MINUTES AFTER LEAVING MY HOME. IT HAD SNOWED THE NIGHT BEFORE AND THE ROADWAY WAS STILL SNOW/ICE COVERED, IT WAS A FRIGID MORNING. I WAS TRAVELING APPROXIMATELY 15 MILES PER HOUR AND THE VEHICLE BRAKES FAILED TO ENGAGE. I ATTEMPTED TO PUSH THE BRAKE PETAL TO THE FLOOR WITHOUT RESULT. THE ANTI-LOCK BRAKES DID NOT FUNCTION. THE DAMAGE TO THIS VEHICLE EXCEEDED $8000. DAYS AFTER THE DAMAGE TO THE VEHICLE WAS FIXED MY HUSBAND TOOK THE VEHICLE TO THE LEXUS OF TOWSON DEALERSHIP TO HAVE THE BRAKING MECHANISM LOOKED AT. DURING THE DRIVE TO THE DEALERSHIP (IN SIMILAR, SNOW COVERED/FRIGID CONDITIONS) MY HUSBAND WAS ABLE TO REPRODUCE THIS PROBLEM, AGAIN JUST AFTER LEAVING OUR HOME. THE DEALERSHIP (A 40 MINUTE DRIVE FROM OUR HOME) WAS UNABLE TO REPRODUCE THIS PROBLEM AND TOLD US TO CALL BACK IF THE PROBLEM OCCURRED AGAIN. TODAY, MAY 24, 2005, WE WERE INFORMED DURING A ROUTINE OIL CHANGE THAT THERE MAY BE A PROBLEM WTH THE BRAKES AND THAT A CAMPAIGN WAS UNDERWAY TO INVESTIGATE. I WANTED TO FORMALLY ADD MY VEHICLE TO THIS LIST OF COMPAINTS.
CONSUMER COMPLAINT: ODI Case Number: 10144183
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Details: THE AUTOMATIC TRANSMISSION HAS A LAG IN IT AT LOW SPEEDS. THIS IS APPARENT WHEN RELEASING THE ACCELERATOR TO SLOW DOWN AND THEN ACCELERATING AGAIN. IN THIS SITUATION THE TRANSMISSION DOES ON ENGAGE OR IT LAGS CAUSING AN UNSAFE CONDITION BY ITS UNPREDICTABLE BEHAVIOR. THIS SITUATION HAPPENS ON A FREQUENT BASIS. I HAVE SEEN MANY COMPLAINTS ABOUT THIS TRANSMISSION PROBLEM. IS NHTSA GOING TO HOLD LEXUS ACCOUNTABLE FOR PUTTING A DEFECTIVE TRANSMISSION ON THE ROAD? I HAVE READ THAT LEXUS' REPEATED REPLY IS TO STATE THIS BEHAVIOR IS NORMAL. LEXUS CAN NOT WIN THIS ARGUMENT ON REPETITION, IT IS DEFECTIVE. IF THIS LAG IS *NORMAL* WHY DIDN'T LEXUS DESIGN THIS NICE LAG INTO ALL OF THEIR CARS? I'M SURE THIS WOULD BE A FEATURE THEY WOULD WANT TO RUN AN AD CAMPAIGN ON. *JB
CONSUMER COMPLAINT: ODI Case Number: 10100372
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Details: TOYOTA/LEXUS NEEDS TO ADDRESS THEIR POWER TRAIN PROBLEM ON THE 2004 RX 330 INSTEAD OF SEEMINGLY IGNORING IT. THE REPROGRAMMING DOES NOT WORK. I'VE HAD IT DONE. SEEMED TO BE A BAND AID FIX FOR A MAJOR PROBLEM. WILL IT HAVE TO BE A DEATH BEFORE THEY RECALL THESE LOUSY TRANSMISSIONS. I HAVE BEEN IN SEVERAL NEAR MISS SITUATIONS BECAUSE OF THIS AWFUL TRANSMISSION SINCE PURCHASING THIS SUV BRAND NEW APRIL 15, 2003. AND AFTER PAYING CASH ($45,000) FOR THEIR SUPPOSED GREAT PRODUCT I WANT TO SUE FOR MY MONEY BACK. THE LAG BETWEEN GEARS, THE HIGH REVS BEFORE GETTING INTO A GEAR IS UTTERLY INSANE. CAN YOU SAY RECALLLLLLLLLL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*JB
CONSUMER COMPLAINT: ODI Case Number: 10113045
Component: SERVICE BRAKES, HYDRAULIC
Details: VEHICLE HAS EXPERIENCED 2 TOTAL BRAKE FAILURES. WHEN APPLYING THE BRAKES , THE VEHICLE FAILED TO STOP. THE PEDAL WENT DOWN TO THE FLOOR. OWNER TOWED THE VEHICLE BACK TO THE DEALER AND HAD THE VEHICLE SERVICED AFTER BEING THERE FOR 10 DAYS. APPROXIMATELY 30 DAYS LATER THIS PROBLEM RE-OCCURRED. OWNER HAD THE BRAKE ACTUATOR ASSEMBLY AND PADS REPLACED. PROBLEM STILL OCCURS. *NM *NM
CONSUMER COMPLAINT: ODI Case Number: 10104803
Component: EXTERIOR LIGHTING:HEADLIGHTS
Details: CAR IS A 2004 LEXUS RX330. IT HAS HID HEADLIGHTS. THESE ARE THE WORST HEADLIGHTS I HAVE EVER HAD ON A CAR. THEY ONLY LIGHT UP ROAD A VERY SHORT DISTANCE. ESPECIALLY ON THE DRIVERS SIDE. BROUGHT IT BACK TO THE DEALER. THEY SAID THERE IS NOTHING THEY CAN DO. THATS THE WAY THEY WERE MADE. THIS IS A REAL SAFTEY ISSUE. I NEVER WOULD OF BOUGHT THIS CAR IF I NEW THIS.*AK
CONSUMER COMPLAINT: ODI Case Number: 10133137
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Details: 2004 LEXUS RX-330 AWD. VEHICLE HESITATES WHEN ATTEMPTING TO ACCELERATE. THERE IS A DELAY, ESPECIALLY WHEN GOING FROM A DEAD STOP SUCH AS PULLING OUT INTO TRAFFIC. ALSO, IF YOU ATTEMPT TO QUICKLY SPEED UP AS WHEN MERGING OR AN EVASIVE MANEUVER, THE ENGINE LAGS. WILL ALSO HAPPEN WHEN TURNING A CORNER, THEN ACCELERATING. I HAVE BEEN TOLD BY LEXUS THAT THIS IS A KNOWN PROBLEM WITH THE "THROTTLE BY WIRE" AND "INTELLIGENT TRANSMISSION". I CURRENTLY PULL THE ECU FUSE MONTHLY TO RESET THE PROCESSORS AND THAT APPEARS TO HELP FOR A WHILE. THAT IS THE "FIX" SUGGESTED BY THE LEXUS RX-330 FORUMS. NOW THAT 2006 MODELS ARE COMING, I KNOW THIS IS NO LONGER ON THE LEXUS ENGINEERS' MINDS, BUT THERE ARE THOSE OF US THAT FEEL THIS IS A SAFETY ISSUE AS YOU NEVER KNOW IF THE CAR WILL RESPOND RELIABLY, ESPECIALLY WHEN PULLING INTO TRAFFIC, CREATING A REAL HAZARD. *JB
None of these problems have resulted in a recall by Lexus despite repeated complaints and have been continuous topics on Lexus forums for two years. When I was in the market for a new car last year it was these serious situations that made me afraid to purchase the 330, as well as the attitude encountered by many owners at their dealerships.
#1179 of 2342 Re: 2005 Murano Fuel Tank [kbear2]
Mar 19, 2006 (9:48 am)
Going to NHTSA complaints filed do a search on 2003 Murano and do a search on 2003 Highlander (better comparison than a lexus- Murano is not meant to compete with the RX). Murano has 263 filed complaints vs. Highlander with ONE (1).
Again- Nissan makes very dynamic vehicles, best wishes with yours.
#1180 of 2342 Re: recalls [baldwin3]
Mar 19, 2006 (11:29 am)
I've read all your posts about TPS failure. I have an 04 Murano and I love it, except for the fact that I've almost had 3 accidents in it because it wouldn't accelerate. My Nissan service dept replaced the alternator(recall), then a month later it happened again. They reprogrammed the computer and told me it wouldn't happen again. A month later, it did it again and they replaced the throttle body, part# DAT 16119-8J103 and the throttle gasket, DAT 16175-AR000. This was last Monday and it hasn't happened again. However, I'm afraid to drive it because I don't trust it. My question to you is this, is the Throttle position sensor you've mentioned in your posts the same as the throttle body and/or gasket?
My car is in service again because two days after they replaced the throttle body, my battery died. It's corroded. Also, my car is leaking oil. It should be ready by Monday. I'm very aggravated at the service dept. because how do they not notice the corroded battery and oil leaking when they were servicing it 2 days earlier.
I appreciate it your input.
Mar 19, 2006 (5:53 pm)
Dear Susan: I certainly am not an expert...I am a surgeon...and looking inside the Murano hood is worse by far than looking into a belly...the nice thing about people is you can remove things, throw them away, and they still work. But you need the right diagnosis or folks die.
The TPS "unit" which foreman Bill at Central Valley Nissan showed me was aluminum, complicated looking and as big as a large loaf of bread. It came from somewhere under the hood...I got out the service invoice 9-26-05
part# 16119-8J103 "Chamber Assembly"...in the hand-written note was: "TP Sensor is bined open. Replaced sensor, test drove, check engine light off. Ok at this time." Not sure the tech could spell, but bined must mean for us folks...stuck. (as in past tense of "bound")...anyway, it was 4,300 miles, under warranty. The metal thing and labor could have been brutal otherwise.
Hope this helps.
Yep, the Highlander sure is a good vehicle, but I still love our Murano, which other than TPS is bulletproof at 15K
I don't think Highlander is a fair comparison to Murano...
Lexus RX or the Infiniti (Nissan)"murano" that's OK...
better to stack Highlander with Pathfinder...
Back to service...they used to call them "greasemonkeys" in my day...today, they have to be electronic engineers, and unfortunately, once again, as in my work, correct diagnosis makes for better repairs and happy customers. Hope you can get yours right. JB
#1182 of 2342 Re: TPS sensor [baldwin3]
Mar 19, 2006 (6:42 pm)
Thank you JB for your reply. I'm going to call my local Nissan tomorrow and confirm that the TPS was replaced when they replaced the throttle body.
Thanks again for all of your posts, they really helped me figure out my problem.
Mar 20, 2006 (10:46 am)
Nissan 06 LED Taillight replacement in older Muranos. It may be a voltage regulator replacement in the cars computer? It may not be anything that can be replaced?
If anyone knows.
Let us know.
Mar 20, 2006 (12:18 pm)
Susan: looks like your part # and the # assigned to the TPS unit replaced for me are the same. Looks like yours is fixed...you can thank me, and I thank the guys who posted before my TPS went out last year...without the clue, (or perhaps a smart dealer service dept)...I might have had all kinds of things replaced...unnecessarily. Good luck. For the record, going to the hospital today, I parked next to a maroon Murano, asked the departing driver how he liked it...it's 2003 he replied, with 33,000 miles. "I have never had a problem."
Right after this post, I am going over to look at KIA Sportage fixes page...a definite Murano copycat...and see how it is doing. I drove one, found it trucklike, the V-6 was 14city and 18 highway...but the 10 year/100,000 mile warranty will put KIA out front if they can perform.
#1185 of 2342 engine sputtering
Mar 22, 2006 (8:50 am)
I have a 03 sl murano with 65k miles. Last wednesday I notice my engine felt like it was miss firing or as if it was getting gas and trying to cut off. I was not apparent but you could feel it. I thought it may be spark plugs. But when I came off an exit with a deep curve the truck started sputtering like it wasn't getting gas but once it leveled off it drove find except for the feeling of wanting to cut off. On my way to the dealership I get up a steep hill and could barley pull it. Once explaining all of this to them and they doing their diagnostics test it was determined I need to replace all six coil pack and spark plugs. This did not make since to me to have to replace all six. They did but that did not resolve the problem. They all changed the fuel injectors and even had a new computer board fedex'd in and that did not work either. I got my car back after 4 days and was told it was a bad coil pack and they said it was fixed. I left the dealership and 20 minutes later it started all over again. I am out of warranty and this cost was 1000.00. Can anyone give me any suggestion or had a simular problem. I am going to ask them to check for a fuel filter gone bad and the fuel pump its self.