Last post on Jan 16, 2003 at 5:37 AM
You are in the Maintenance & Repair - Archived Discussions
This discussion is ARCHIVED. To reactivate the discussion, post a request in the Lost? Ask the M&R Host for directions! discussion.
What is this discussion about?
Pontiac Grand Am, Electrical, Coupe
#11 of 16 Given by current position, and if I had much more time,
Jan 15, 2003 (5:00 pm)
I'd like to look at the whole picture.
Consumers get too emotional about a subject to relate it correctly and there are/were many things said and done that we don't know about.
All but the worst shops know they'll get called on an over-billing situation - I personally never exceeded an estimate, just because I made a promise to the customer. Some guys "push the envelope" because they feel if they get within 10 or 20% of an estimate that's good enough.
#12 of 16 I got blindsided by an estimate once
Jan 15, 2003 (5:05 pm)
and they worked with me on it when I called 'em on it. it was only a $100 factor in a $800 repair, but darn it, if they could call me twice, they coulda called me three times.
"we can't fix it and you owe us $800 anyway" kind of stuff hits my buttons, I will admit that.
#13 of 16 on further reflection...
Jan 15, 2003 (5:16 pm)
I can also believe a $79.95 alarm system and somebody putting it in between football games could have something to do with many of the electrical issues mentioned in the first post, as well. in which case neither Pontiac nor the dealer may be able to get much done without pulling the aftermarket dingus off the car.
be interesting to see if there is a satisfactorily resolution to this one....
#14 of 16 there were several times that I terminated
Jan 15, 2003 (5:44 pm)
someone's warranty coverage for that very issue, or another aftermarket item interference issue. That's just the way it is, but there's always recourse.
If there's an alarm or remote start at the root of the program, shove it down the throat of the shop that installed the component. If your cousin Jed installed it, though....
#15 of 16 ah, geez, zeus, that piston looked the same
Jan 15, 2003 (9:48 pm)
shiny metal and all... even got it to stay right side up with enough duct tape around the edges, and the chunk of coathanger held it on the rod thingie OK.. .and you want to kill my warranty?
heck of a note, put it back in the lawn mower, then.
#16 of 16 I've had some duesies!
Jan 16, 2003 (5:37 am)
If you want to hear some, I'll pass them on.
On about 20%, I had to call law enforcement. Somehow, there's a direct relationship between abusing your car and being violent towards people.